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Natron Palace Hotel

Photo gallery for Natron Palace Hotel

Lobby sitting area
Front of property
View from room
Breakfast, lunch and dinner served, local and international cuisine
Reception

Overview of Natron Palace Hotel

Natron Palace Hotel

2.0 star property
Arusha hotel with restaurant and bar/lounge

6.2/10 Good

15 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Refrigerator
Map
Livingstone Street, Arusha, 15473

Guests rated this location 6.3/10

Main amenities
  • 24-hour front desk
  • 24-hour room service
  • Air conditioning
  • Airport shuttle
  • ATM/banking services
  • Business center
  • Coffee/tea in a common area
  • Conference center
  • Daily housekeeping
  • Front-desk safe
  • Restaurant and bar/lounge
  • Terrace
For families
  • Daily housekeeping
  • Laundry facilities
  • Premium TV channels
  • Private bathroom
  • Refrigerator
  • Terrace

Room options

About this area

Getting around

  • Arusha (ARK) - 21 min drive
  • Kilimanjaro (JRO-Kilimanjaro Intl.) - 75 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Fifi's - 13 min walk
  • Kitamu Cafe - 15 min walk
  • Pin Point Pub - 9 min walk
  • KAHAWA cafe Shoppers - 16 min walk
  • Africafe - 17 min walk
Map

About this property

Natron Palace Hotel

Natron Palace Hotel offers an airport shuttle (available 24 hours) for USD 50 per vehicle one way. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat.

Languages

English, French, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms

Arriving/Leaving

  • Check-in time from 11:00 AM - midnight
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 5 AM–10 AM
  • Restaurant
  • 24-hour room service
  • Bar/lounge
  • Coffee/tea in a common area

Working away

  • Business center
  • Conference center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Tour/ticket assistance

Facilities

  • ATM/banking
  • Banquet hall
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Low-height counter/sink
  • Roll-in shower
  • Well-lit path to entrance
  • Wheelchair accessible
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages

  • English
  • French
  • Swahili

Room amenities

Be entertained

  • Premium cable channels
  • Television

Home comfort

  • Air conditioning
  • Bathrobes and slippers
  • Fan

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Daily housekeeping

Special features

Dining

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 50 per vehicle (one way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

<p>Noise-free guestrooms cannot be guaranteed. </p><p>This property accepts credit cards.</p>

Also known as

Natron Palace Hotel Arusha
Natron Palace Hotel
Natron Palace Arusha
Natron Palace
Natron Palace Hotel Hotel
Natron Palace Hotel Arusha
Natron Palace Hotel Hotel Arusha

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Natron Palace Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Natron Palace Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Natron Palace Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Natron Palace Hotel?
Yes, an airport shuttle is available. The charge is USD 50 per vehicle one way.
What are the check-in and check-out times at Natron Palace Hotel?
You can check in from 11:00 AM - midnight. Check-out time is 11 AM. Contactless check-out is available.
Are there restaurants at or near Natron Palace Hotel?
Yes, there's an onsite restaurant that offers local and international cuisine.
What's the area around Natron Palace Hotel like?
Natron Palace Hotel is a short 16-minute walk from Arusha Clock Tower and 5 minutes' walk from Sheikh Amri Abeid Memorial Stadium.

Reviews

6.2

Good

6.1/10

Cleanliness

6.4/10

Staff & service

6.0/10

Amenities

5.9/10

Property conditions & facilities

5.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Review
The hotel is situated in the city centre, just next to the bus station and close to the central market area. It is very clean and staff is friendly. The rooms affordable and comfortable. The breakfast is delicious. Best value for money in Arusha. Be aware that internet password is changed every day. In conclusion, very happy with my stay in this hotel and that is why second time decided to stay here.
Aleksandar, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

6/10 Good

2-night trip
Verified Expedia guest review

6/10 Good

Fair overall but needs bathroom curtains
Service is good. But it's next to a high rise which have a very good view of you using toilet, shower.
2-night trip
Verified Hotels.com guest review

8/10 Very good

A decent, budget hotel.
A decent, budget hotel in a central location. It has a good bar and restaurant. The breakfast is of good quality. with a
Mr D A, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice to stay there
It was good to stay in this hotel. Good location and hospitality.
satish, 1-night trip
Verified Expedia guest review

2/10 Poor

Not worth the money
Some of the staff were nice,others not so much .the room was not clean enough. The bathroom had no shower curtain and as a result the whole place got wet when I took a bath. Pillows were stained and filthy. No aircondition or fan and as a result a standing fan was requested. Window Net in the room was torn.
Bedroom
Verified Expedia guest review

4/10 Fair

arusha
When we arrived : no booking and they said that we didn't pay despite our booking voucher ! They were not aware that we can book through hotels.com and it was a problem even for the manager. We had to insist to get our room (fully paid by credit card) and they disturbed us many times making pressure because they wanted a second payment ! Very small bathroom and very noisy.
Verified Hotels.com guest review

4/10 Fair

Reception didn't have any Internet when we arrived and couldn't find our booking. We got one smelly rum with really small bathroom. Noise from the street was horrible, no sleep for 2 nights
Zuzana, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Basic room okay for 1 night
Room is not sound proof at all, so you sleep with street noise. Rooms are old/ furniture outdated with floor and toilet very clean :-) However, bed clothing is full of old dirty stains (eg rust), so it’s not the best thing to visualize where you will sleep. :(( Breakfast was a pleasant surprise :))
Pedro, 1-night trip
Verified Hotels.com guest review