2/10 Poor
20 September 2022
Unfortunatly the hotel was closed i went around the hotel i saw somebody siting he said what do you want i dold him i have reservation in this hotel and showed him the print out he said who give you this reservation i told him it's on the paper hotels.com he said sorry we are closed we had agreement with Rusians but they are not coming because of war ok i told him what i will do he said i will give you a room sixth floor nbr 605 you can go and sleep there no body in the building except me no receiption no service no breakfast no nothing. it was afternoon i want to leave for dinner but i was afraid not to find anybody open the door for me.
how come you gave me booking in this closed hotel i went for business and my time is very limited.
i will appriciate if you could find solution for this matter with thanks & regards.
Edmond
Edmond, 1-night trip
Verified Hotels.com guest review