Urban by CityBlue, Kampala

Photo gallery for Urban by CityBlue, Kampala

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Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
View from room

Overview of Urban by CityBlue, Kampala

Urban by CityBlue, Kampala

4.0 star property
4-star hotel in Kampala with outdoor pool and restaurant

8.0/10 Very good

68 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
Akii Bua Rd, Kampala, 7096
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • 24-hour fitness center
  • Room service
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
For families
  • Refrigerator
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

Getting around

  • Entebbe Intl. Airport (EBB) - 53 min drive
  • Airport shuttle (surcharge)

About this property

Urban by CityBlue, Kampala

Urban by CityBlue, Kampala offers an airport shuttle (available 24 hours) for UGX 175000 per person one-way. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cafe Mamba, which serves international cuisine and is open for breakfast, lunch, and dinner. This upscale hotel also features a bar/lounge, a 24-hour fitness center, and a terrace. The pool and helpful staff get good marks from fellow travelers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 16 rooms

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free English breakfast each morning
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • An outdoor pool

Accessibility

  • Accessible bathroom
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Languages

  • English

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Cafe Mamba - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of UGX 175000 per person (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Airport shuttle service for children up to age 12 costs UGX 0 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Urban CityBlue Kampala Hotel
Urban CityBlue Hotel
Urban CityBlue Kampala
Urban CityBlue
Mamba Point Guesthouse Hotel Kampala
Urban by CityBlue, Kampala Hotel
Urban by CityBlue, Kampala Kampala
Urban by CityBlue, Kampala Hotel Kampala

Frequently asked questions

Overall score and ratings

8.0

Very good

8.7/10

Cleanliness

8.4/10

Staff & service

7.5/10

Amenities

8.0/10

Property conditions & facilities

8/10 Very good

It has a very good ambiance. The rooms are very well done and clean
3-night family trip
Verified Expedia guest review

10/10 Exceptional

Joseph, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Daniel, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Large, clean rooms
Nice, clean, large rooms with big bathrooms. Never saw anyone in the pool! But a great place to relax and eat. Wifi was good. Only problem was the loud music from the poolside area at night until 10pm so if you need to sleep before then and are sensitive to noise, perhaps avoid this hotel
Suzanne, 9-night business trip
Verified Hotels.com guest review

10/10 Exceptional

9-night trip
Verified Expedia guest review

6/10 Good

Staff was very good. Internet acceptable. There is NO gym at the hotel despite what is advertised online. Pool is tiny. Location ok but no easy access to shopping, restaurants by foot.
Margot, 13-night business trip
Verified Expedia guest review

10/10 Exceptional

Surpricingly cosy hitten gem
Great room, Great food and service. Unfortunately my stay was shadowed by the fact that I lost my phone in the restaurant and nobody could find it.
Tue, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Nice location, good stay
We had a good two nights at Urban in Kampala. The location was on a quiet street, which was very nice compared to other neighborhoods in the city. The hotel staff replied quickly to emails and arranged a driver to pick us up at the airport. He was more expensive than some other drivers who were recommended to us but the ease of the hotel booking for us was worth it. The restaurant at the hotel was fine for a late dinner and breakfast each day was a nice buffet with eggs cooked to order. The rooms were fine - a little water damage in the bathroom above the shower, but otherwise clean. Appreciated the 4 bottles of water daily.
Lynn, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

cozy and comfortable Hotel with nice garden and pool view. the breakfast meals could be improved abit with more local dishes
2-night trip
Verified Expedia guest review

10/10 Exceptional

A great mid-market hotel
A great place to stay. Not much from the outside but rooms surround a lovely internal courtyard. Rooms simple, comfortable and clean. Service always prompt and friendly. Food not at all bad.
Paul, 4-night business trip
Verified Hotels.com guest review