Graha Ayu Hotel

Photo gallery for Graha Ayu Hotel

Primary image
Outdoor pool
Outdoor pool
Outdoor pool

Overview of Graha Ayu Hotel

Graha Ayu Hotel

3.0 star property
3-star hotel in Mataram with outdoor pool and restaurant

4 verified guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Bathtub
Jl. Ismail Marzuki No.5, Mataram, Lombok
Main amenities
  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
For families
  • Rollaway/extra beds available (free)
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Cable TV service
  • Free self parking

Choose dates to view prices

About this area

What's nearby

  • Heart of Mataram

Getting around

  • Lombok (LOP-Lombok Intl.) - 42 min drive
  • Airport shuttle (surcharge)

About this property

Graha Ayu Hotel

3-star hotel in the city center
Consider a stay at Graha Ayu Hotel and take advantage of a roundtrip airport shuttle, a coffee shop/cafe, and a garden. In addition to a restaurant, guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • A front desk safe and a 24-hour front desk
Room features
All guestrooms at Graha Ayu Hotel feature comforts such as air conditioning, in addition to amenities like free bottled water.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Rollaway/extra beds, cable channels, and daily housekeeping


English, Indonesian

At a glance

Hotel size

  • 93 rooms
  • Arranged over 2 floors


  • Check-in time from 1 PM - 1 AM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas


  • Free onsite self parking
  • Free onsite RV/bus/truck parking


  • Airport shuttle (available on request)*

Property amenities

Food and drink

  • Restaurant
  • Coffee shop
  • Room service (limited hours)


  • 24-hour front desk


  • Safe-deposit box at front desk
  • Garden
  • An outdoor pool


  • English
  • Indonesian

Room amenities

Be entertained

  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Rollaway/extra bed available

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of IDR 250000 per vehicle (roundtrip)


This property accepts credit cards.

Also known as

Graha Ayu Hotel Mataram
Graha Ayu Hotel
Graha Ayu Mataram
Graha Ayu
Graha Ayu Hotel Lombok/Mataram
Graha Ayu Hotel Hotel
Graha Ayu Hotel Mataram
Graha Ayu Hotel Hotel Mataram

Frequently asked questions

Does Graha Ayu Hotel offer free cancellation for a full refund?
Yes, Graha Ayu Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Graha Ayu Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Graha Ayu Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Graha Ayu Hotel?
Yes, there's free self parking. Free RV/bus/truck parking is available.
Is airport shuttle service offered by Graha Ayu Hotel?
Yes, an airport shuttle is available. The charge is IDR 250000 per vehicle roundtrip.
What are the check-in and check-out times at Graha Ayu Hotel?
You can check in from 1 PM - 1 AM. Check-out time is noon.
What is there to do at Graha Ayu Hotel and nearby?
Graha Ayu Hotel has an outdoor pool and a garden.
Are there restaurants at or near Graha Ayu Hotel?
Yes, there's an onsite restaurant. Nearby restaurants include Begibung (6-min walk), Oceanic (6-min walk), and Pizza Hut Mataram (9-min walk).
What's the area around Graha Ayu Hotel like?
Graha Ayu Hotel is in the heart of Mataram, a short 1-minute walk from Lesser Sunda Islands and 5 minutes' walk from Mataram Mall.

Overall score and ratings





Staff & service


Property conditions & facilities

2/10 Poor

dont do it
1 .the hotel was next to a couple of mosques,so you had praying on load speaker from 5 am ,5 times a day 7 days a week. 2.i left some money in a bag in a flight wallet ,locked the door and went to have a coffee ,came back to 2 cleaners in my room ,1 looking more like a lookout for the other , they remade the bed i slept in even though i was checking out and they remade the other bed that had food stains on it,when they left i noticed ,some of the money in the wallet id just counted was less than before i went for my coffee,taking some not all is a bit of a common trick over there so as to not raise suspicion and to make the victim second guess themselves,a common trick over there. 3. i was booked in for 7 days,i cancelled after 1st day am in the process of trying to get a refund.
Verified HotelClub guest review

6/10 Good

Ikke det bedste, ikke det værste
Dårlig wifi, og myrer overalt. Der var heller ingen liggestole ved poolen. Maden var også dyr. Servicen var i top og poolen var lækker.
Verified guest review

10/10 Exceptional

싸지만 친절한과 편안함
대체로 직원들이 매우 친절하나 청결은 조금 부족. 옆에 사원이있어 새벽에 기도음악으로 시끄러움. 하지만 힐링을 위한 여행이 아니라면 그 또한 장점일듯.
Verified Expedia guest review

2/10 Poor

Horrible place. The pictures on this site is not even the same hotel. Do NOT stay here.
Verified guest review