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Pom Pom Island Resort

Photo gallery for Pom Pom Island Resort

Lake
Balcony
Minibar, in-room safe, desk, free cribs/infant beds
Minibar, in-room safe, desk, free cribs/infant beds
Minibar, in-room safe, desk, free cribs/infant beds

Overview of Pom Pom Island Resort

Pom Pom Island Resort

3.5 star property
Beachfront hotel in Pom Pom Island with spa and restaurant

7.0/10 Good

4 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
  • Bar
Map
Pom Pom Island Resort, Borneo, Pom Pom Island, Sabah

Room options

About this area

Getting around

  • Tawau (TWU) - 55.2 miles/88.9 km
  • Free airport shuttle

About this property

Pom Pom Island Resort

Pom Pom Island Resort offers a free airport shuttle (available on request). Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, facials, or detox wraps. Other highlights include 2 bars/lounges, a beach bar, and a fitness center.

Languages

Chinese (Mandarin), English, Italian, Malay, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 49 rooms

Arriving/Leaving

  • Check-in time from noon - 5 PM
  • Minimum check-in age - 18
  • Check-out time is 8:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Guests must transfer via Boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
  • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 8 AM - 5 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
  • For more details, please contact the property using the information on the booking confirmation
  • For same day transfers to Pom Pom Island, please schedule to arrive by 3 PM. Transfers to and from Pom Pom Island occur twice daily: from Semporna to Pom Pom Island at 12:30 PM and 4:30 PM; from Pom Pom Island to Semporna at 9:30 AM and 1:30 PM. For guests staying at hotel in Tawau or Semporna, pick-ups are available upon request.
  • Please note that last minute transfer changes cannot be accommodated.
  • Guests are kindly requested to inform the resort 7 days in advance of their flight details/pick up details. Unscheduled Transfer Charges: Additional charges apply per way for both land and sea transfers. In the event of festivals or functions in Semporna town or bad weather conditions, boat timings may be re-scheduled to depart earlier from the island.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
  • Free offsite parking nearby

Transfers

  • Free airport shuttle on request (available at scheduled times)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast
  • 2 bars/lounges
  • Restaurant
  • Beach bar

Traveling with children

  • Children stay free (see details)

What to do

  • On the beach
  • Yoga classes
  • Kayaking
  • Scuba diving
  • Snorkeling
  • Pool table

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bicycle rentals
  • Beach sun loungers
  • Beach towels

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Library
  • Television in common areas
  • Fitness center
  • Full-service spa
  • Spa tub
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible

Languages

  • Chinese (Mandarin)
  • English
  • Italian
  • Malay
  • Spanish

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker

Sleep well

  • Free crib/infant bed

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Limited housekeeping
  • In-room safe

Special features

Spa

Yin and Yang has 3 treatment rooms including rooms for couples. Services include hot stone massages, Thai massages, facials, and body scrubs. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Dining

Onsite venue - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • WiFi is available in guestrooms for MYR 30.00 per day (rates may vary)
  • WiFi is available in public areas for MYR 30 per night (rates may vary)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards.

Also known as

Pom Pom Island Resort
Pom Pom Island Resort Hotel
Pom Pom Island Resort Pom Pom Island
Pom Pom Island Resort Hotel Pom Pom Island

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Pom Pom Island Resort?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Pom Pom Island Resort?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Pom Pom Island Resort?
No, unfortunately, but there's free parking nearby.
Is airport shuttle service offered by Pom Pom Island Resort?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Pom Pom Island Resort?
You can check in from noon - 5 PM. Check-out time is 8:30 AM. Contactless check-out is available.
What is there to do at Pom Pom Island Resort and nearby?
Have fun with onsite activities like kayaking, snorkeling, and scuba diving. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. Pom Pom Island Resort also has 2 bars and a steam room, as well as spa services and a garden.
Are there restaurants at or near Pom Pom Island Resort?
Yes, there's an onsite restaurant.
Does Pom Pom Island Resort have any outdoor private spaces?
Yes, every room features a balcony.

Overall score and ratings

7.0

Good

6.5/10

Cleanliness

7.5/10

Staff & service

7.0/10

Property conditions & facilities

8/10 Very good

Well cared for on beach island
Great 3 day stay on the island - from pick up at the airport and boat transfer to the end of our stay everything was really well organised, very friendly helpful staff. Lovely large beach front chalet with balcony and sun loungers, very strong aircon and no mosquitos!! For an island I was expecting limited food quality but I was pleasantly surprised. Good local and Chinese food options, wine an drew fizzy drinks extra cost but not overpriced. The Spa was very good - new equipment in the small gym and excellent massage treatment. Would happily go back - a lovely mix of feeling looked after but also remote/adventurous Much cleaner water around the island than we saw in other places so fish and marine life was plentiful just off the beach.
Verified Hotels.com guest review

8/10 Very good

Beautiful
Fantastic location on a 'paradise island'. Hotel is less polished than other options however reasonable for the price. Saw lots of fish and 84 turtles
Verified Hotels.com guest review

2/10 Poor

餐食超级差,服务很一般,虽然客气,但是没有任何主动服务
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review