4/10 Fair
1 June 2023
The battle of the elevators
I'm amazed that this attractive property was the least favorite hotel of my multi city stay in Germany. It started immediately with the elevator security and it never stopped. Once I even had to use the stairs to get to the breakfast room. I inquired with the staff about how the elevator security worked on multiple occasions and received conflicting information, though that of course could have been a language issue. I could never figure them out and tried many different things. My room's bedding was not comfortable to me. I finally got the room temperature comfortable by turning the climate control completely off. The room safe would not close and I didn't bother asking the staff about it since it was only 2 nights. But, the swimming pool and fitness center were very pleasant and well equipped.
Verified traveller
2-night trip
Verified Hotels.com guest review