Guests
All properties in Shah Alam, Selangor, Malaysia

Best Western i-City Shah Alam

3.5-star hotel with free water park, near Central i-City Shopping Centre

  • Free WiFi and free parking

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  • Superior Room, 2 Twin Beds, Smoking - Bathroom
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A-GF-01, No 6, Persiaran Multimedia, Shah Alam, 40000, Selangor, Malaysia
8.6.Fabulous.
  • Reservation fast and easy, the staff friendly and helpfull, room is clean and neat

    Jul 21, 2020

  • Cleanliness is good. The room is true to the pictures.

    Jan 10, 2020

See all 22 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia), We Care Clean (Best Western), and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 214 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Free water park
  • Breakfast available
  • Free shopping center shuttle

For families

  • Playground on site
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • In Seksyen 7
  • Central i-City Shopping Centre - 9 min walk
  • Shah Alam Lake Garden - 2.9 mi / 4.6 km
  • Shah Alam Convention Center - 2.9 mi / 4.7 km
  • Sacc Mall - 3 mi / 4.9 km
  • Shah Alam Blue Mosque - 3 mi / 4.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room, 1 Queen Bed, Smoking
  • Deluxe Room, 1 King Bed, Smoking
  • Suite, 1 King Bed, Smoking
  • Superior Room, 1 Queen Bed, Non Smoking
  • Deluxe Room, 2 Twin Beds, Non Smoking
  • Superior Room, 2 Twin Beds, Smoking
  • Deluxe Room, 2 Twin Beds, Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Superior Room, 2 Twin Beds, Non Smoking

Location

A-GF-01, No 6, Persiaran Multimedia, Shah Alam, 40000, Selangor, Malaysia
  • In Seksyen 7
  • Central i-City Shopping Centre - 9 min walk
  • Shah Alam Lake Garden - 2.9 mi / 4.6 km

What’s around

Landmarks

  • In Seksyen 7
  • Central i-City Shopping Centre - 9 min walk
  • Shah Alam Lake Garden - 2.9 mi / 4.6 km
  • Shah Alam Convention Center - 2.9 mi / 4.7 km
  • Sacc Mall - 3 mi / 4.9 km
  • Shah Alam Blue Mosque - 3 mi / 4.9 km
  • Muzium Sultan Alam Shah - 4.6 mi / 7.4 km
  • Bangunan Sultan Salahuddin Abdul Aziz Shah - 4.7 mi / 7.6 km
  • Shah Alam Stadium - 6.7 mi / 10.8 km
  • Setia City Convention Centre - 9 mi / 14.5 km

Getting around

  • Kuala Lumpur International Airport (KUL) - 40 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 26 min drive
  • Kuala Lumpur Klang KTM Komuter Station - 7 min drive
  • Kuala Lumpur Shah Alam KTM Komuter Station - 8 min drive
  • Kuala Lumpur Padang Jawa KTM Komuter Station - 9 min drive
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

At a glance

Hotel size

  • This hotel has 214 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. This property provides shuttle services to and from the shopping mall 5 times daily.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free secured, covered onsite self parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Barbecue grills

Things to do

  • Fitness facilities
  • Playground on site
  • Golfing nearby
  • Free water park access

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 2014
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • Chinese
  • English
  • Malay

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Pay movies
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Small print

Also known as

  • Best Western i-City Shah Alam Hotel
  • Best Western i-City Hotel
  • Best Western i-City Shah Alam
  • Best Western i-City
  • I City Shah Alam Shah Alam
  • Best Western i-City Shah Alam Hotel
  • Best Western i-City Shah Alam Shah Alam
  • Best Western i-City Shah Alam Hotel Shah Alam

Optional extras

Early check-in can be arranged for an extra charge of MYR 100 (subject to availability)

Late check-out can be arranged for an extra charge of MYR 100 (subject to availability)

Buffet breakfast is offered for an extra charge of MYR 45 for adults and MYR 35 for children (approximately)

Airport shuttle service is offered for an extra charge of MYR 220 per person (roundtrip)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Deposit: MYR 100.00 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Best Western i-City Shah Alam does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed.
  • You can check in from 2 PM - midnight. There's a charge of MYR 100 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MYR 100 (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Medan Selera Seksyen 7 (5-min walk), EV World Hotel (7-min walk), and Jemari (8-min walk).
  • Yes, an airport shuttle is available. The charge is MYR 220 per person roundtrip.
  • Best Western i-City Shah Alam has a fitness center and a garden.
8.6.Fabulous.
  • 10.0.Exceptional

    Already more than 6 time check in this hotel, the best hotel in icity to stay

    1 night business trip, Dec 18, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Bilik ok dan selesa

    Sahrul, 2 night business trip, Dec 13, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Relax trip

    Overall the hotel service is great, the food is good and location is easily accessible. The I-City theme park beside is great place for family or friends to have fun. Within walking distance there is also a mall for shopping and other entertainments.

    Kim Meng, 3 night family trip, Dec 12, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Ok

    Nice place & environment

    ROSMADI, 2 night business trip, Dec 3, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    very statisfied to been here!

    1 night family trip, Oct 4, 2019

    Verified Expedia guest review

  • 8.0.Very good

    no gym and swimming pool, not near to shopping, not many small shops around other than the 7-11 and Old Town Coffee cafe.

    Patrick, 2 night trip, Oct 19, 2018

    Verified Expedia guest review

  • 8.0.Very good

    visit Klang

    this hotel is located at very near to Klang, just about 5 mins drive. Very clean and quiet. Will stay again when we visit Klang

    2 night trip, Aug 9, 2018

    Verified Expedia guest review

  • 6.0.Good

    エントランス前の通りは夜間人がほとんどおらず、少々不安な雰囲気。

    1 night business trip, Feb 1, 2020

    Verified Expedia guest review

  • 8.0.Very good

    2nd visit

    Great hospitality but pretty small room & nothing around the hotel just theme park

    8 night business trip, Jul 19, 2018

    Verified Hotels.com guest review

  • 4.0.Fair

    Fahri Zaini, 1 night business trip, Oct 30, 2020

    Verified Hotels.com guest review

See all 22 reviews