Royal Kenz Thalasso & SPA

Photo gallery for Royal Kenz Thalasso & SPA

Primary image
Private beach nearby, white sand, sun loungers, beach umbrellas
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers

Overview of Royal Kenz Thalasso & SPA

Royal Kenz Thalasso & SPA

4.0 star property
Port El Kantaoui beach hotel with 3 restaurants and spa

7.4/10 Good

24 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Free WiFi
  • Gym
  • Air conditioning
Map
Jinene el kantaoui, Port El Kantaoui, 4089
Main amenities
  • Daily housekeeping
  • Private beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool and outdoor pool access
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Seasonal outdoor pool
For families
  • Free cribs/infant beds
  • Playground on site
  • Private bathroom
  • Television
  • Garden
  • Terrace

Choose dates to view prices

About this area

Getting around

  • Enfidha (NBE) - 26 min drive
  • Monastir (MIR-Habib Bourguiba Intl.) - 41 min drive

About this property

Royal Kenz Thalasso & SPA

4-star eco-friendly hotel adjacent to a golf course
Consider a stay at Royal Kenz Thalasso & SPA and take advantage of 36 holes of golf, a swim-up bar, and a beach bar. With a white sand beach, sun loungers, and beach umbrellas, this hotel is the perfect place to soak up some sun. Indulge in a Thai massage, thalassotherapy, and a manicure/pedicure at Teles, the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature Modern European cuisine and garden views. Enjoy the gym, as well as activities like beach volleyball and beach yoga. Stay connected with free WiFi in public areas, and guests can find other amenities such as a poolside bar and a free daily manager's reception.
Additional perks include:
  • A seasonal outdoor pool and an indoor pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking and extended parking
  • ATM/banking services, an elevator, and a 24-hour front desk
  • Concierge services, a gift shop, and massage treatment rooms
Room features
All guestrooms at Royal Kenz Thalasso & SPA have perks such as air conditioning, in addition to amenities like safes and WiFi.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • 54-cm flat-screen TVs with satellite channels
  • Balconies, free infant beds, and electric kettles

All-inclusive

All-inclusive room rates at Royal Kenz Thalasso & SPA are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks, and beverages included

Languages

Arabic, English, French, German, Italian, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 468 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - 6:00 AM
  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Royal Kenz Thalasso & SPA All-Inclusive policy is to only accept bookings from couples and families. This property requires that Citizens of Tunisia present proof of marriage at check-in when sharing a room.

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Free onsite self parking
  • Free onsite extended parking
  • Wheelchair-accessible parking on site
  • Street parking available

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 3 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Free daily reception
  • Snack bar/deli

Traveling with children

  • Playground
  • Lifeguard on site

What to do

  • Beach yoga
  • Beach volleyball
  • Shopping
  • Pool table
  • Private beach access
  • Access to nearby outdoor pool

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • 36 holes of golf
  • An indoor pool
  • Seasonal outdoor pool
  • Full-service spa
  • Golf clubhouse on site
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • Arabic
  • English
  • French
  • German
  • Italian
  • Russian

Room amenities

Be entertained

  • 54-cm flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Soundproofed rooms
  • Free crib/infant bed

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Stay connected

  • WiFi (surcharge)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

All-inclusive room rates at Royal Kenz Thalasso & SPA are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks, and beverages included

Spa

Teles has 4 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Thai massages, and facials. The spa is equipped with a mud bath, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy, and reflexology. The spa is open daily.

Dining

L'Olivier - Overlooking the garden, this buffet restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Bombay - This theme restaurant specializes in Indian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Snack - This theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Bar Americain Extra - This bar specializes in international cuisine. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 54.42
  • New Year's Eve (31 December) Gala Dinner per child: EUR 37.5 (from 2 to 11 years old)

Optional extras

  • WiFi is available in guestrooms for an extra charge

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
The property is closed between October 11 and April 30.

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 5:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 June to 14 September.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Royal Kenz Thalasso Resort Port El Kantaoui
Royal Kenz Thalasso Resort
Royal Kenz Thalasso Port El Kantaoui
Royal Kenz Thalasso
Royal Kenz Thalasso SPA
Royal Kenz Thalasso All-inclusive property Port El Kantaoui
Royal Kenz Thalasso All-inclusive property
Royal Kenz Thalasso All Inclusive Hotel Port El Kantaoui
Royal Kenz Thalasso All Inclusive Hotel
Royal Kenz Thalasso All Inclusive Port El Kantaoui
Royal Kenz Thalasso All Inclusive
Hotel Royal Kenz Thalasso & SPA All Inclusive Port El Kantaoui
Port El Kantaoui Royal Kenz Thalasso & SPA All Inclusive Hotel
Hotel Royal Kenz Thalasso & SPA All Inclusive
Royal Kenz Thalasso & SPA All Inclusive Port El Kantaoui
Royal Kenz Thalasso SPA
Royal Kenz Thalasso Inclusive
Royal Kenz Thalasso & Kantaoui
Royal Kenz Thalasso & SPA Hotel
Royal Kenz Thalasso SPA All Inclusive
Royal Kenz Thalasso & SPA Port El Kantaoui
Royal Kenz Thalasso & SPA Hotel Port El Kantaoui

Frequently asked questions

Is Royal Kenz Thalasso & SPA currently open?
The property is closed between October 11 and April 30. The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Fitness facilities
How much does it cost to stay at Royal Kenz Thalasso & SPA?
As of 1 October 2022, prices found for a 1-night stay for 2 adults at Royal Kenz Thalasso & SPA on 3 October 2022 start from ₹5,338, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Royal Kenz Thalasso & SPA offer free cancellation for a full refund?
Yes, Royal Kenz Thalasso & SPA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Royal Kenz Thalasso & SPA?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Royal Kenz Thalasso & SPA?
Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 10:00 AM to 5:00 PM.
Are pets allowed at Royal Kenz Thalasso & SPA?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Royal Kenz Thalasso & SPA?
Yes, there's free self and extended parking.
What are the check-in and check-out times at Royal Kenz Thalasso & SPA?
You can check in from 2:00 PM - 6:00 AM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Royal Kenz Thalasso & SPA and nearby?
Have fun with onsite activities like volleyball and beach yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Royal Kenz Thalasso & SPA also has 2 bars, a seasonal outdoor pool, and a sauna, as well as a steam room, a garden, and access to a nearby outdoor pool.
Are there restaurants at or near Royal Kenz Thalasso & SPA?
Yes, there are 3 onsite restaurants, featuring Modern European cuisine and garden views. The dining venue will be unavailable from July 1 2021 to September 1 2022 (dates subject to change). Nearby restaurants include Hard rock cafe (7-min walk), Coconut (13-min walk), and Golf Bräu (2.1 mi).
Does Royal Kenz Thalasso & SPA have any outdoor private spaces?
Yes, every room features a balcony.

Overall score and ratings

7.4

Good

7.6/10

Cleanliness

7.4/10

Staff & service

7.5/10

Amenities

7.4/10

Property conditions & facilities

5.7/10

Eco-friendliness

4/10 Fair

The hotel is very tiring, the carpets located on the first and second floor are dirty, and old and need to be replaced. The hotel is not located in the beach. The beach is around 200 m walk and is not easily accessed by special need people. The cats and their babies are all over the place, in the restaurant area. Birds are also around inside the restaurant. The food is OK but not too many kitchen utensils tongs are not available, so some people take food by hand (cross contamination). The fish is not fillet so you must be careful of fish spines in the throats. Fish are cooked with heads. Most of the meat is not deboned and not easy to cut. Some cleaning staff may ask for money while cleaning the toilets The animation team is poor and no innovation at all. all shows have been repetitive for more than 10 years now despite the team members are different. No instruction on how to use the hotel facilities, Safety box etc. I will not come again.
Abdelwahab, 26-night trip
Verified Expedia guest review

6/10 Good

The beach is far from the hotel facility
Abdelwahab, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Amazing stay
Amazing beautifully presented hotel. Staff couldn't do enough for us we were treated like royalty. Plenty of luxuries and I've never seen a hotel as. Clean as this. Only downside us lack of pool changing rooms. But we will be returning most deffinately at some point.
1-night family trip
Verified Hotels.com guest review

2/10 Poor

Bad hotel from every side ..poor ...not clean ... picture not like what expiera site show us I am sad sad and angry thanks allah was one night ..,no water in bath it was Muslim country how can be that
1-night romance trip
Verified Expedia guest review

8/10 Very good

Excellent food staff, views nothing to criticize I will come back very soon Price is high compared to other hotels
21-night business trip
Verified Expedia guest review

10/10 Exceptional

very good
Verified Hotels.com guest review

8/10 Very good

Pour un séjour agréable à Sousse
Bel hôtel avec deux piscines extérieures agréables et une piscine intérieure à l'eau de mer. L'accès à la plage n'est pas direct puisqu'il faut marcher 4 minutes avant d'atteindre la zone des parasols. Nourriture variée et de bonne qualité. Animation sympa et qui se laisse voir. Le seul inconvénient est que le parking se remplit et qu'on est parfois amenés à garer la voiture à l'extérieur.
Ahmed, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

said, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Mrad, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

5-night trip
Verified Expedia guest review