Guests
All properties in Castries, St. Lucia

Auberge Seraphine

Bayfront hotel in Castries with outdoor pool and restaurant

  • Free WiFi and free parking

Image gallery

  • Deluxe Room, 1 King Bed - Balcony
  • Deluxe Room, 1 King Bed - Balcony
  • Outdoor Pool
  • Outdoor Pool
  • Deluxe Room, 1 King Bed - Balcony
Deluxe Room, 1 King Bed - Balcony. Image 1 of 31.
1 / 31Deluxe Room, 1 King Bed - Balcony
Vielle Bay, Castries, 000124, St. Lucia
7.2.Good.
  • Staff are amazing. Beautiful setting. fabulous restaurant. Room needs more lively art/…

    Mar 1, 2020

  • The location of the hotel is excellent in terms of proximity to Castries, the Vigie…

    Feb 12, 2020

See all 33 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 48 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 24 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and 2 bars/lounges
  • Outdoor pool
  • Breakfast available

For families

  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • Windward Islands - 1 min walk
  • Vendor’s Arcade - 16 min walk
  • Castries Central Market - 17 min walk
  • St. Lucia Town Hall - 18 min walk
  • La Place Carenage Duty Free Mall - 19 min walk
  • Cathedral Basilica of the Immaculate Conception - 19 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 1 King Bed
  • Standard Room, 1 King Bed
  • Superior Room, 1 King Bed
  • Standard Room, 2 Queen Beds
  • Superior Room, 2 Queen Beds

What’s around

Landmarks

  • Windward Islands - 1 min walk
  • Vendor’s Arcade - 16 min walk
  • Castries Central Market - 17 min walk
  • St. Lucia Town Hall - 18 min walk
  • La Place Carenage Duty Free Mall - 19 min walk
  • Cathedral Basilica of the Immaculate Conception - 19 min walk
  • St. Lucia National Library - 21 min walk
  • Derek Walcott Square - 21 min walk
  • Vigie Beach - 34 min walk
  • La Toc Battery - 35 min walk
  • Choc Bay - 1.9 mi / 3.1 km

Getting around

  • Hewanorra Intl. Airport (UVF) - 57 min drive
  • George F. L. Charles Airport (SLU) - 4 min drive
map
See on map
Vielle Bay, Castries, 000124, St. Lucia

At a glance

Hotel size

  • This hotel has 24 rooms

Arriving/leaving

  • Check-in time starts at noon
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite extended parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Room service (during limited hours)

Things to do

  • Number of outdoor pools - 1
  • Pool sun loungers

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • Year Built - 1995
  • Safe-deposit box at front desk

Accessibility

  • Wheelchair-accessible path of travel

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Special features

Dining

Reflections - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: USD 6.00 per person, per night for adults; USD 3.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of USD 16 per person (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

This property does not have elevators.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Auberge Seraphine
  • Auberge Seraphine Castries
  • Auberge Seraphine Hotel
  • Auberge Seraphine Hotel Castries
  • Hotel Seraphine
  • Auberge Seraphine St. Lucia/Castries
  • Auberge Seraphine Hotel
  • Auberge Seraphine Castries
  • Auberge Seraphine Hotel Castries

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Auberge Seraphine does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and extended parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in starting at noon. Check-out time is noon. Contactless check-out is available.
  • Yes, Reflections offers alfresco dining and international cuisine. Nearby restaurants include The Coal Pot Restaurant (7-min walk), compton's entertainment (2.1 mi), and The Pink Plantation (2.4 mi).
  • Auberge Seraphine has 2 bars and an outdoor pool.
7.2.Good.
  • 8.0.Very good

    Boutique Beauty

    Cornelis, 2 night business trip, Feb 12, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    the property is located in a envy area, where the tours operators have shore tours, but the property is outdated. need more up to the times look, the rooms are ok, but they need some help. The restaurant is dying, dinner service is weak. had dinner and either was cold or overcooked, or maybe frozen taste. but needs help now. that could be a goldmine, but needs some TLC

    4 night business trip, Jan 13, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Wonderful area, beautiful view of the ocean, very close to Castries market, and shopping

    TJ, 1 night business trip, Jan 2, 2020

    Verified Expedia guest review

  • 8.0.Very good

    it was adequate, had to ask for towels first day. no coffee in room, restaurant staff was slow but all staff was friendly. they even went and bought us a conversion plug for outlets. beautiful setting. close to ships and shopping mall-restaurants. clean rooms. management was wonderful. our airport drivers were the best, friendly and on-time.

    2 night romance trip, Dec 28, 2019

    Verified Travelocity guest review

  • 8.0.Very good

    The property had a pool and restaurant, bar, egret nesting tree, lily pond, boat harbor and near by shopping mall. and restaurants

    1 night romance trip, Dec 21, 2019

    Verified Travelocity guest review

  • 2.0.Poor

    This is a very basic, home grown hotel that charges way too much for what you get! The bed was hard, the bathroom was not clean or updated in any way. Shower leaked on the floor. Towels were small and rough. Tile floors didn't feel clean. This is a very tired property with multiple outlets that didn't work. Too many stairs that aren't safe. Not particularly helpful staff, loud music from a wedding reception. No soap in the bathroom.

    1 night romance trip, Dec 21, 2019

    Verified Expedia guest review

  • 6.0.Good

    Apparently like a lot of places in Castries, the first impression is a place that was last decorated in the 70s. But it has nice touches and charm - big rooms, a decent pool, close to the city and George Charles airport if you’re there for work and the WiFi works pretty well. It is a bit expensive, but that seems to be typical for St Lucia.

    D, 3 night business trip, Aug 7, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The hospitality was five star - Caius was wonderful, friendly, warm, welcoming and extremely helpful with all queries, resolving them swiftly and to a immaculately high standard. I will definitely stay again and recommend to friends/family!!!

    1 night family trip, Jul 16, 2019

    Verified Expedia guest review

  • 4.0.Fair

    The property is decent (not great). The room had a bad smell this time around and the service in the restaurant was quite poor. I ate at the restaurant on two occasions during my 1 night stay and was disappointed on both occasions with different staff. The front desk reception was ok but they need to train the rest of the staff. It was not good and I don’t recommend them anymore.

    1 night business trip, Jun 27, 2019

    Verified Orbitz guest review

  • 8.0.Very good

    It is a small 22 room hotel within easy walking distance of downtown Castries. The staff will point out the short cut by the cruise ship terminal. It is quiet and clean with a nice view of the water. No beach but a nice pool. A frig and tea and coffee in the room. My favourite was the large balcony.

    7 night romance trip, Apr 6, 2019

    Verified Expedia guest review

See all 33 reviews