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San Rafael Ecolodge

2.5 star property
Family-friendly hotel in La Tigra with outdoor pool and restaurant
VIP Access

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San Rafael Ecolodge

Photo gallery for San Rafael Ecolodge

Lobby sitting area
Terrace/patio
Front of property
1 bedroom, premium bedding, pillow-top beds, individually decorated
Free daily continental breakfast

Overview of San Rafael Ecolodge

9.0

Superb

Property highlights

  • Free breakfast
  • Pool
  • Free parking
  • Airport transfer
  • Free WiFi
  • Spa
Map
La Tigra, San Carlos, La Tigra, Alajuela
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Pool bar
  • Room service
  • Spa services
  • Massage/treatment rooms
  • Business center
  • Airport shuttle
  • Area shuttle
  • Terrace
  • Air conditioning
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Private pool
  • Separate bedroom
  • Television
  • Garden

Room options

View all photos for Family Villa, 2 Bedrooms, Lake View

1 bedroom, premium bedding, pillow-top beds, individually decorated

Family Villa, 2 Bedrooms, Lake View

  • 60 sq m
  • Lake view
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Apartment, Garden View

1 bedroom, premium bedding, pillow-top beds, individually decorated

Apartment, Garden View

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Exclusive Villa, 2 Bedrooms, Pool View

1 bedroom, premium bedding, pillow-top beds, individually decorated

Exclusive Villa, 2 Bedrooms, Pool View

  • 90 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed, 1 Large Twin Bed and 1 Twin Sofa Bed

View all photos for Apartment, 1 Bedroom, Mountain View

1 bedroom, premium bedding, pillow-top beds, individually decorated

Apartment, 1 Bedroom, Mountain View

  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Panoramic Triple Room, Courtyard View

1 bedroom, premium bedding, pillow-top beds, individually decorated

Panoramic Triple Room, Courtyard View

  • 25 sq m
  • Sleeps 3
  • 1 Twin Bed and 2 Twin Bunk Beds

About this area

What's nearby

  • On the riverwalk
  • La Fortuna Waterfall - 35 min drive
  • Baldi Hot Springs - 34 min drive
  • Arenal Volcano National Park - 42 min drive
  • Arenal Volcano - 48 min drive
  • Lake Arenal - 56 min drive

Getting around

  • La Fortuna (FON-Arenal) - 32 min drive
  • Juan Santamaria Intl. Airport (SJO) - 98 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Pizzería La Fiesta Del Sabor - 11 min walk
  • restaurant heliconias - 7 min drive
  • Cocina Tipica La Parroquia - 8 min walk
  • Vaco Pizza Gourmet - 3 min drive
  • Tramo La Mariquita - 6 min drive
Map

About this property

San Rafael Ecolodge

San Rafael Ecolodge offers an airport shuttle (available 24 hours) for USD 170 per vehicle one-way. Guests can grab a bite to eat at the restaurant, or indulge in deep-tissue massages, body wraps, or facials. An outdoor pool, a poolside bar, and a snack bar/deli are other features.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 5 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 2:00 PM - 9:00 PM
  • Late check-in subject to availability
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 8:30 AM - 10:30 PM
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 8:30 AM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Barbecue grills
  • Private dining
  • Room service (late night)
  • Snack bar/deli

What to do

  • Farming classes
  • Winery release events
  • Bingo
  • Discount at nearby fitness center
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Hot springs nearby

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference space (646 square feet)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers
  • Romance packages

Facilities

  • 7 buildings/towers
  • Built in 100
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • An outdoor pool
  • Art gallery on site
  • Arcade/game room
  • Bicycle parking
  • Spa services
  • Massage/treatment rooms
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Reception hall

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Transfer shower
  • No elevator (single level property)
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Private pool
  • In-room massage
  • Balcony or patio
  • Individually furnished and decorated

Freshen up

  • 7 bathrooms
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi and wired Internet
  • Printer

Food and drink

  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Colibrí Restaurant - Onsite family restaurant.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 170 per vehicle (one-way)
  • Area shuttle service is offered for an extra charge
  • Late check-in between 7:30 PM and 10:30 PM can be arranged for an extra charge of USD 45
  • Towels are available for an extra charge of USD 5 per person, per stay (or guests may bring their own)

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
  • Guests must contact this property in advance to reserve access to the hot springs

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards, mobile payments and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Villas San Rafael Natural Paradise Resort La Tigra
Villas San Rafael Natural Paradise Resort
Villas San Rafael Natural Paradise La Tigra
Rafael Natural Paradise Tigra
San Rafael Boutique
San Rafael Ecolodge Hotel
San Rafael Ecolodge La Tigra
San Rafael Ecolodge Hotel La Tigra
Villas San Rafael Natural Paradise Resort

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at San Rafael Ecolodge?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at San Rafael Ecolodge?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 7:00 PM.
Are pets allowed at San Rafael Ecolodge?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at San Rafael Ecolodge?
Yes, there's free self parking.
Is airport shuttle service offered by San Rafael Ecolodge?
Yes, an airport shuttle is available. The charge is USD 170 per vehicle one-way.
What are the check-in and check-out times at San Rafael Ecolodge?
You can check in from 2:00 PM - 9:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at San Rafael Ecolodge and nearby?
Have fun with nearby activities like cycling, hiking, and horseback riding. Additional recreation nearby includes hot springs and ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include private pools and spa services. San Rafael Ecolodge also has an arcade and a picnic area, as well as a garden.
Are there restaurants at or near San Rafael Ecolodge?
Yes, there's an onsite restaurant, Colibrí Restaurant.
Does San Rafael Ecolodge have any outdoor private spaces?
Yes, every room features a private pool and a balcony or patio.
What's the area around San Rafael Ecolodge like?
San Rafael Ecolodge is located on the waterfront. Popular attractions include Arenal Volcano National Park, which is 42 minutes away by car.

Reviews

9.0

Superb

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

10.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Samantha, 1-night trip
Verified Expedia guest review

6/10 Good

Just be aware it is not air conditioned, which is not needed but some Americans might feel they need that. It was comfortable, people were so kind and the place was super clean. it is in the rain forest area, the beauty is beyond belief. Great food was served. Overall I would give a high score but with how most rate it would be a 3 because of everything they want. If you want to get away, and relax and not deal, well come here, lay back and let go.
Michael, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

I'm not one to overpraise and, frankly, I'm wary of overly-positive reviews. But SR Ecolodge exceeded all expectations. Splendid location, superb family-type service, away from the crowd. Couldn't be happier. Thank you Giovani and Louis!
Gary, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

What a delightful experience and stay at Villas San Rafael. The love of being a host exudes from Giovanni. Both he and Luis are so hospitable and are on site 24/7 to make sure you have the most pleasant experience possible. Giovanni loves cooking and his meals are prepared with joy. No need to worry about eating, they can do it all here. Our family loved staying there and enjoying the pool, nature & warm showers....yes, they have hot showers! This place is perfect for families and groups, and designed so well that you can stay outdoors & still enjoy nature while it’s raining. Villas San Rafael is also close enough to enjoy all the activities around Arenal. Luis can book excursions for you. My nine year-old gives them 5 Stars!
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Crickets and cicadas and frogs! The most beautiful jungle symphony every day around happy hour!
10-night trip
Verified Expedia guest review

4/10 Fair

The villas are located about
2-night trip
Verified Expedia guest review

8/10 Very good

Un petit détour en allant vers la Fortuna… Un endroit paisible et reposant avec un accueil très attentionné et chaleureux de la part de Giovanni et Luiz.
Martins, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

a mi familia y a mi nos gusto mucho el hotel en todos los aspectos, el señor Giovanny es un gran anfitrión.
Juan Manuel, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente lugar para pasar en familia un servicio muy limpio y amables recomendado .
Yaritza, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Un lindo lugar y muchos sitios que visitar cerca del hotel
MANUEL, 2-night trip with friends
Verified Hotels.com guest review