San Rafael Ecolodge

Photo gallery for San Rafael Ecolodge

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Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Overview of San Rafael Ecolodge

San Rafael Ecolodge

2.5 star property
Mountain hotel in La Tigra with outdoor pool and restaurant

8.9/10 Fabulous

7 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
Map
La Tigra, San Carlos, La Tigra, Alajuela
Main amenities
  • 5 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Room service
  • Spa services
  • Business center
  • Airport shuttle
  • Area shuttle
  • Terrace
  • Garden
  • Computer station
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • On the riverwalk
  • Children's Eternal Rainforest - 8 min drive
  • Arenal Adventure World - 26 min drive
  • Costa Rica Chocolate Tour - 28 min drive
  • La Fortuna Waterfall - 34 min drive
  • Chato Volcano - 35 min drive
  • Ecotermales Fortuna - 32 min drive
  • Kalambu Hot Springs - 34 min drive
  • Arenal Volcano National Park - 59 min drive
  • Arenal Volcano - 48 min drive
  • Lake Arenal - 52 min drive

Getting around

  • La Fortuna (FON-Arenal) - 32 min drive
  • Juan Santamaria Intl. Airport (SJO) - 98 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

San Rafael Ecolodge

San Rafael Ecolodge offers an airport shuttle (available 24 hours) for USD 170 per vehicle one-way. Guests can grab a bite to eat at the restaurant, or indulge in deep-tissue massages, body wraps, or facials. An outdoor pool and a bar/lounge are other highlights, and rooms offer up nice touches like rainfall showerheads and pillowtop beds with premium linens.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 5 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 2 PM - 10:30 PM
  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 8:30 AM - 10:30 PM
  • If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (1 year old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets stay free (dogs and cats only)
  • Service animals welcome
  • Restrictions apply*
  • 1 per room (up to 22 lbs)
  • Pets must be supervised
  • Litter boxes available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (late night)

Taking the kids

  • Children stay free

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference space (431 square feet)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 7 buildings/towers
  • Built in 100
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • An outdoor pool
  • Spa services

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Transfer shower
  • No elevator (single level property)
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • In-room massage
  • Balcony or patio
  • Individually furnished and decorated

Freshen up

  • 7 bathrooms
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Colibrí Restaurant - Onsite family restaurant.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 170 per vehicle (one-way)
  • Area shuttle service is offered for an extra charge
  • Late check-in between 7:30 PM and 11:00 PM can be arranged for an extra charge of USD 20

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pet deposit: USD 30 per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Long-term renters welcome.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, mobile payments and cash.

Also known as

Villas San Rafael Natural Paradise Resort La Tigra
Villas San Rafael Natural Paradise Resort
Villas San Rafael Natural Paradise La Tigra
Rafael Natural Paradise Tigra
San Rafael Boutique
San Rafael Ecolodge Hotel
San Rafael Ecolodge La Tigra
San Rafael Ecolodge Hotel La Tigra
Villas San Rafael Natural Paradise Resort

Frequently asked questions

Overall score and ratings

8.9

Fabulous

9.4/10

Cleanliness

9.4/10

Staff & service

10.0/10

Amenities

9.4/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Exceptional

What a delightful experience and stay at Villas San Rafael. The love of being a host exudes from Giovanni. Both he and Luis are so hospitable and are on site 24/7 to make sure you have the most pleasant experience possible. Giovanni loves cooking and his meals are prepared with joy. No need to worry about eating, they can do it all here. Our family loved staying there and enjoying the pool, nature & warm showers....yes, they have hot showers! This place is perfect for families and groups, and designed so well that you can stay outdoors & still enjoy nature while it’s raining. Villas San Rafael is also close enough to enjoy all the activities around Arenal. Luis can book excursions for you. My nine year-old gives them 5 Stars!
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Crickets and cicadas and frogs! The most beautiful jungle symphony every day around happy hour!
10-night trip
Verified Expedia guest review

4/10 Fair

The villas are located about
2-night trip
Verified Expedia guest review

10/10 Exceptional

Excelente lugar para pasar en familia un servicio muy limpio y amables recomendado .
Yaritza, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Un lindo lugar y muchos sitios que visitar cerca del hotel
MANUEL, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Muy relajante
El bosque alrededor de las habitaciones brinda un ambiente muy relajente sin ruidos externos a las naturaleza
David, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Linda vista al bosque
Linda estadia y muy relajado. Se observan varios animales entre ellos colibri y ranas
David Cruz, 1-night trip
Verified Expedia guest review