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1 room, 2 adults

Hotel Ciudad Vieja

3-star3 stars
8a. Calle 3-67 Zona 10, Guatemala City, Guatemala, Guatemala

3-star hotel with restaurant, near Embassy of Mexico in Guatemala
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Our favorite hotel in Guatemala City; warm welcome, very clean, well-adapted to Covid…Dec 26, 2020
  • This was the third time I stayed there. It’s conveniently located near the airport. Very…Oct 6, 2020

Hotel Ciudad Vieja

from Rs3,991
  • Standard Room, 1 Bedroom, Ensuite, Courtyard View
  • Standard Double Room, 1 Bedroom, Courtyard View

What’s around Hotel Ciudad Vieja

Landmarks

  • In Zona 10
  • U.S. Embassy in Guatemala - 6 min walk
  • Embassy of Mexico in Guatemala - 3 min walk
  • Embassy of Germany in Guatemala - 6 min walk
  • Plaza Fontabella Shopping Center - 9 min walk
  • Oakland Mall - 12 min walk
  • Embassy of Canada - 13 min walk
  • La Aurora Zoo - 31 min walk

Getting around

  • La Aurora Intl. Airport (GUA) - 22 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 26 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-2:00 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 19

Travelling with others

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area
Working away
  • Conference space
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Year Built - 1998
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • German
  • Spanish

In the room

Home comforts
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer (on request)
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

AGUACATE - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Hotel Ciudad Vieja ’s small print

Also known as

  • Hotel Ciudad Vieja Guatemala City
  • Hotel Ciudad Vieja
  • Ciudad Vieja Guatemala City
  • Hotel Ciudad Vieja Guatemala/Guatemala City
  • Hotel Ciudad Vieja Hotel
  • Hotel Ciudad Vieja Guatemala City
  • Hotel Ciudad Vieja Hotel Guatemala City

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Full breakfast is offered for an extra charge of USD 9 for adults and USD 9 for children (approximately)

Airport shuttle service is offered for an extra charge of USD 18.00 per vehicle (roundtrip)

Airport shuttle service for children costs USD 0.00

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Ciudad Vieja

  • Does Hotel Ciudad Vieja offer free cancellation for a full refund?
    Yes, Hotel Ciudad Vieja does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Ciudad Vieja ?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Ciudad Vieja ?
    Yes, there's free self parking.
  • Are pets allowed at Hotel Ciudad Vieja ?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel Ciudad Vieja ?
    You can check in from 3:00 PM - 2:00 AM. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Hotel Ciudad Vieja ?
    Yes, AGUACATE offers international cuisine. The dining venue will be unavailable from December 1 2020 to June 1 2021 (dates subject to change). Nearby restaurants include Porcino Pollo (4-min walk), Patsy (4-min walk), and Saúl l'Osteria (5-min walk).
  • Is airport shuttle service offered by Hotel Ciudad Vieja ?
    Yes, an airport shuttle is available. The charge is USD 18.00 per vehicle roundtrip.
  • What is there to do at Hotel Ciudad Vieja and nearby?
    Hotel Ciudad Vieja has a garden.

Recent reviews

Superb 9.0 From 26 reviews

Exceptional 10.0
Wonderful haven in the city
I am always so happy to return to hotel Cuidad Vieja every year. I love the quiet and comfort of the hotel. The staff are exceptional. I leave looking forward to my next visit.
Alana, us3 night trip
Good 6.0
everything was great, the only reason i nor my wife were unable to get good night sleep because but the beds were extremely hard.
Gabriel, us2 night family trip
Exceptional 10.0
When staying in Guatemala City, I always choose Hotel Ciudad Vieja. It's extremely clean, the staff is super friendly, and the restaurant offers delicious meals. The ambiance is peaceful, I feel secure here, and the location is convenient to the airport (just a quick/inexpensive cab or Uber ride away), embassies, and museums, and it is within walking distance of one of the best hospitals in Guatemala (good for visitors or for a stay prior to an early morning outpatient visit). They also have a nice conference facility. I highly recommend it!
us1 night trip
Exceptional 10.0
This place is really good good are clean, nice people
Luis E, us1 night romance trip
Very good 8.0
Guatemala City visit
Great location, a block from Hedman Alas bus station and close restaurants. Downside was there is no AC and no fans in the rooms, so we had the door open until late trying to cool down. Summertime can get warm in the city!
Caroline, us1 night family trip
Exceptional 10.0
The friendliness and willingness to help the guests is great. I really appreciated their help with transportation and later to arrange for my husband to be picked up at the airport. We had problems with our trip but they were very helpful
us1 night trip with friends
Exceptional 10.0
Great service, location, friendly staff and clean room
Felipe, us1 night family trip
Fair 4.0
No Bargain
Quaint. Dated. Noise is a factor.
W, us1 night trip
Exceptional 10.0
Oasis in the city
My favorite hotel of anywhere...a retreat from the hustle and bustle of the city. The warmest welcome from the friendliest of staff. Always a joy to return to each year.
Alana, us3 night trip
Exceptional 10.0
Nice small cozy hotel in the middle of large ones
Better customer service than large organizations.
us1 night trip

Hotel Ciudad Vieja