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All properties in Guatemala City, Guatemala (department), Guatemala

Hotel Ciudad Vieja

3-star hotel with restaurant, near Embassy of Mexico in Guatemala

  • Free WiFi and free parking
From
Rs5,580
  • Interior Entrance
  • Interior Entrance
  • Terrace/Patio
  • Terrace/Patio
  • Interior Entrance
1 / 55Interior Entrance
9.0.Superb.
  • Our favorite hotel in Guatemala City; warm welcome, very clean, well-adapted to Covid…

    Dec 26, 2020

  • This was the third time I stayed there. It’s conveniently located near the airport. Very…

    Oct 6, 2020

See all 26 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Airport transfer
  • Non-smoking

Property highlights

Main amenities

  • 26 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Airport shuttle

For families

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Zona 10
  • U.S. Embassy in Guatemala - 6 min walk
  • Embassy of Mexico in Guatemala - 3 min walk
  • Embassy of Germany in Guatemala - 6 min walk
  • Plaza Fontabella Shopping Center - 9 min walk
  • Oakland Mall - 12 min walk
The following facilities or services will be unavailable from December 1 2020 to June 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 1 Bedroom, Ensuite, Courtyard View
  • Standard Double Room, 1 Bedroom, Courtyard View

Location

  • In Zona 10
  • U.S. Embassy in Guatemala - 6 min walk
  • Embassy of Mexico in Guatemala - 3 min walk

What’s around

Landmarks

  • In Zona 10
  • U.S. Embassy in Guatemala - 6 min walk
  • Embassy of Mexico in Guatemala - 3 min walk
  • Embassy of Germany in Guatemala - 6 min walk
  • Plaza Fontabella Shopping Center - 9 min walk
  • Oakland Mall - 12 min walk
  • Embassy of Canada - 13 min walk
  • La Aurora Zoo - 31 min walk

Getting around

  • La Aurora Intl. Airport (GUA) - 14 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 26 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-2:00 AM
  • Check-out time is noon

Restrictions related to your trip

  • Guatemala may have travel restrictions in place, including self-quarantine, due to COVID-19.

Special check-in instructions

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area

Working away

  • Conference space
  • One meeting room

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Year Built - 1998
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • German
  • Spanish

In the room

Home comforts

  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer (on request)

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

AGUACATE - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Small print

Also known as

  • Hotel Ciudad Vieja Guatemala City
  • Hotel Ciudad Vieja
  • Ciudad Vieja Guatemala City
  • Hotel Ciudad Vieja Guatemala/Guatemala City
  • Hotel Ciudad Vieja Hotel
  • Hotel Ciudad Vieja Guatemala City
  • Hotel Ciudad Vieja Hotel Guatemala City

Optional extras

Full breakfast is offered for an extra charge of USD 9 for adults and USD 9 for children (approximately)

Airport shuttle service is offered for an extra charge of USD 18.00 per vehicle (roundtrip)

Airport shuttle service for children costs USD 0.00

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Ciudad Vieja does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - 2:00 AM. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, AGUACATE offers international cuisine. The dining venue will be unavailable from December 1 2020 to June 1 2021 (dates subject to change). Nearby restaurants include Porcino Pollo (4-min walk), Patsy (4-min walk), and Saúl l'Osteria (5-min walk).
  • Yes, an airport shuttle is available. The charge is USD 18.00 per vehicle roundtrip.
  • Hotel Ciudad Vieja has a garden.
9.0.Superb.
  • 10.0.Exceptional

    Wonderful haven in the city

    I am always so happy to return to hotel Cuidad Vieja every year. I love the quiet and comfort of the hotel. The staff are exceptional. I leave looking forward to my next visit.

    Alana, 3 night trip, Dec 7, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    everything was great, the only reason i nor my wife were unable to get good night sleep because but the beds were extremely hard.

    Gabriel, 2 night family trip, Nov 22, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    When staying in Guatemala City, I always choose Hotel Ciudad Vieja. It's extremely clean, the staff is super friendly, and the restaurant offers delicious meals. The ambiance is peaceful, I feel secure here, and the location is convenient to the airport (just a quick/inexpensive cab or Uber ride away), embassies, and museums, and it is within walking distance of one of the best hospitals in Guatemala (good for visitors or for a stay prior to an early morning outpatient visit). They also have a nice conference facility. I highly recommend it!

    1 night trip, Sep 5, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    This place is really good good are clean, nice people

    Luis E, 1 night romance trip, Aug 5, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Guatemala City visit

    Great location, a block from Hedman Alas bus station and close restaurants. Downside was there is no AC and no fans in the rooms, so we had the door open until late trying to cool down. Summertime can get warm in the city!

    Caroline, 1 night family trip, Jul 5, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The friendliness and willingness to help the guests is great. I really appreciated their help with transportation and later to arrange for my husband to be picked up at the airport. We had problems with our trip but they were very helpful

    1 night trip with friends, May 2, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great service, location, friendly staff and clean room

    Felipe, 1 night family trip, Mar 2, 2019

    Verified Expedia guest review

  • 4.0.Fair

    No Bargain

    Quaint. Dated. Noise is a factor.

    W, 1 night trip, Jan 22, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Oasis in the city

    My favorite hotel of anywhere...a retreat from the hustle and bustle of the city. The warmest welcome from the friendliest of staff. Always a joy to return to each year.

    Alana, 3 night trip, Dec 7, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice small cozy hotel in the middle of large ones

    Better customer service than large organizations.

    1 night trip, Jun 25, 2018

    Verified Expedia guest review

See all 26 reviews