Sunrise Ridge Resort by Diamond Resorts

Photo gallery for Sunrise Ridge Resort by Diamond Resorts

Primary image
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Balcony

Overview of Sunrise Ridge Resort by Diamond Resorts

Entire apartment

Sunrise Ridge Resort by Diamond Resorts

3.0 star property
3-star apartment with indoor pool, near LeConte Center At Pigeon Forge

8.7/10 Fabulous

499 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Kitchen
  • Non-smoking
The price is Rs 215
Price available on 23/05/2022
Map
2301 Ridge Road, Pigeon Forge, TN, 37863
Main amenities
  • 133 smoke-free apartments
  • Housekeeping (on request)
  • Indoor pool and 2 spa tubs
  • Fitness center
  • Sauna
  • Seasonal outdoor pool
  • Business center
  • Air conditioning
  • Arcade/game room
  • Self-serve laundry
  • Picnic area
  • Barbecue grills
For families
  • Children stay free
  • Free cribs/infant beds
  • Kitchen
  • Separate dining area
  • Living room
  • Television
Cleaning & safety
  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C
  • Contactless check-out
  • Follows industry sanitisation guidelines

Choose dates to view prices

About this area

What's nearby

  • LeConte Center At Pigeon Forge - 30 min walk
  • The Ripken Experience - Pigeon Forge - 35 min walk
  • Pigeon Forge Factory Outlet Mall - 37 min walk
  • Great Smoky Mountain Murder Mystery Dinner Show - 39 min walk
  • Dollywood's Splash Country - 43 min walk
  • Great Smoky Mountain Wheel - 45 min walk
  • Island at Pigeon Forge - 45 min walk
  • Patriot Park - 5 min drive
  • Pigeon Forge Gem Mine - 5 min drive
  • Big Top Arcade - 6 min drive
  • The Comedy Barn Theater - 6 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 59 min drive

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Sunrise Ridge Resort by Diamond Resorts

Sunrise Ridge Resort by Diamond Resorts puts you within a 10-minute drive of Island at Pigeon Forge and Titanic Museum. Guests can splash around at the indoor pool or seasonal outdoor pool, and the sauna makes for a relaxing end to the day. There are 2 spa tubs, a fitness center, and in-room conveniences like kitchens and washers/dryers. Fellow travelers say great things about the helpful staff and local sightseeing.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global), Safe Travels (WTTC - Global), and SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 4:00 PM - 8:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 10:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 11:00 PM
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • One child (18 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Property amenities

Ski

  • Close to a ski area

Pool/Spa

  • Indoor pool
  • Seasonal outdoor pool
  • 2 spa tubs
  • Sauna

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free
  • Free crib/infant bed

Kitchen

  • Refrigerator
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Cookware/dishes/utensils

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower/tub combination
  • Free toiletries
  • Towels provided
  • Hair dryer (on request)

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • TV
  • Arcade/game room
  • DVD player

Outdoor areas

  • Balcony
  • Barbecue grill
  • Picnic area

Laundry

  • Washer/dryer
  • Laundry facilities

Work spaces

  • Business center
  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Safe
  • Housekeeping (on request)
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Free newspapers (lobby)
  • Free local calls
  • Front desk (limited hours)

Things to do

  • Fitness center
  • Hiking/biking trails nearby
  • Rafting nearby
  • Sailing nearby

Safety features

  • Fire extinguisher
  • Smoke detector

General

  • 133 rooms
  • Individually decorated
  • Individually furnished
  • Access via exterior corridors

Activities

  • Hiking/biking trails
  • Rafting
  • Sailing
  • Ski area
  • Skiing
  • Snowboarding

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: USD 200 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 12.29 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Fitness center access
    • Sporting facilities or equipment
    • Internet access (may be limited)
    • Phone calls (may be limited)
    • Additional inclusions

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
  • Housekeeping is available for an additional fee

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 9:00 AM to 11:00 PM
  • The seasonal pool is open from May to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Intertek Cristal (3rd party expert - Global)
  • Safe Travels (WTTC - Global)
  • SafeStay (AHLA - USA)
  • SafeHome (VRMA & VRHP)

Policies

Long-term renters welcome.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Sunrise Ridge Resort Diamond Resorts Pigeon Forge
Sunrise Ridge Resort Diamond Resorts
Sunrise Ridge Diamond Resorts Pigeon Forge
Sunrise Ridge Diamond Resorts
Sunrise Ridge Diamond s Pigeo
Sunrise Ridge Resort by Diamond Resorts Apartment
Sunrise Ridge Resort by Diamond Resorts Pigeon Forge
Sunrise Ridge Resort by Diamond Resorts Apartment Pigeon Forge

Frequently asked questions

Overall score and ratings

8.7

Fabulous

8.7/10

Cleanliness

8.4/10

Staff & service

8.3/10

Amenities

8.3/10

Property conditions & facilities

10/10 Exceptional

Amy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay
Next time I will know to ask for a Mountain View on a higher floor, but everything was great!
Judy, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Linda, 3-night family trip
Verified Hotels.com guest review

6/10 Good

It was a fun experience
Enjoy the stay. Just wish the property was kept better inside. I also wish the check in wasent so strong.
william, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Nope, maybe once they upgrade with the new owners
This is not like other Diamond resorts that we stayed in - not even close for the $$. Terrible smell, holes in the screens, our “Mountain View” included the roof of the indoor pool. The outdoor pool was closed with a cover and all of the fences and railings had peeling paint. The one good thing was that the staff was very kind and helpful and tried to help us as I freaked out about all of it.
KC, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Breathtaking view
Darcy, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

KARTHIK, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice clean rooms. Very spacious.
Overall we enjoyed our stay. The rooms were clean and spacious. We had all necessities- towels, toilet paper, trash bags, dishes. The outside needs a good power washing and some updating but overall, very nice large units. The only downside is my son's phone was stolen by another kid while he was swimming at one of the indoor pools. We asked the maintenance man if there were cameras and he said just last week that Hilton made them remove the cameras. I am not sure if that is for the whole location or just the pool area but I do not like the idea of no cameras. I understand a potential privacy issue but cameras at the door would be nice. Especially for such a nice location. Thankfully the kid returned my sons phone after realizing he could not get into it. Other than that, the stay was great. We will most likely be back.
Tara, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

william, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location and Great Staff
Shawn, 4-night business trip
Verified Hotels.com guest review