Tennen Onsen Matsuyama New Grand Hotel

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Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Overview of Tennen Onsen Matsuyama New Grand Hotel

Tennen Onsen Matsuyama New Grand Hotel

3.0 star property
3-star hotel with spa, near Dogo Onsen

8.2/10 Very good

130 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Restaurant
  • Spa
Map
3-4-10 Nibancho, Matsuyama, Ehime-ken, 790-0002
Main amenities
  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Hot springs
  • Breakfast available
  • Valet parking
  • 24-hour front desk
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Luggage storage
  • TV in a common area
For families
  • Refrigerator
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • In-room climate control (air conditioning)
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Heart of Matsuyama
  • Matsuyama Castle - 19 min walk
  • Dogo Onsen - 34 min walk
  • Shiki Memorial Museum - 3 min drive
  • Tobe Zoo - 20 min drive
  • Matsuyama Tourist Port - 23 min drive
  • Setonaikai National Park - 21 min drive

Getting around

  • Matsuyama Airport (MYJ) - 15 min drive
  • Matsuyama Kume Station - 5 min drive
  • Dogo onsen station - 9 min drive
  • Matsuyama Station - 21 min walk

About this property

Tennen Onsen Matsuyama New Grand Hotel

Just 4.4 mi (7 km) from the airport, Tennen Onsen Matsuyama New Grand Hotel puts you within a 10-minute drive of Dogo Onsen and Matsuyama Castle. Guests can visit the spa to indulge in massages or aromatherapy, and Le. vent serves breakfast. Also, this hotel is 5.9 mi (9.6 km) from Tobe Zoo and 6.2 mi (10 km) from Matsuyama Tourist Port. Fellow travelers say good things about the overall property condition and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 148 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite valet parking (JPY 800 per night; includes in/out privileges)

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Restaurant
  • Tea service at check-in/check-out

What to do

  • Hot springs

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Bicycle rentals

Facilities

  • 2 buildings/towers
  • Television in common areas
  • Full-service spa

Accessibility

  • Elevator

Languages spoken

  • English
  • Japanese

Room amenities

Be entertained

  • 25-inch LCD TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Bidet
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, アロマテラピーサロン和み. Services include massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with hot springs/mineral springs and a sauna. Public bath/onsen services include an indoor public bath (no minerals) and an indoor mineral hot springs (Japanese-style onsen). These services feature separate men and women areas. The ryokan bathing area is open 24 hours.

The spa is open daily.

Dining

Le. vent - This restaurant serves breakfast only.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of JPY 950 for adults and JPY 500 for children (approximately)

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Covered valet parking costs JPY 800 per night with in/out privileges

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards and cash.

Also known as

Matsuyama New Grand Hotel
Matsuyama New Grand

Frequently asked questions

Overall score and ratings

8.2

Very good

7.9/10

Cleanliness

8.1/10

Staff & service

7.5/10

Amenities

7.7/10

Property conditions & facilities

7.3/10

Eco-friendliness

8/10 Very good

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