Hotel Santika Premiere Gubeng - Surabaya - CHSE Certified

Photo gallery for Hotel Santika Premiere Gubeng - Surabaya - CHSE Certified

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Indoor pool
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing

Overview of Hotel Santika Premiere Gubeng - Surabaya - CHSE Certified

Hotel Santika Premiere Gubeng - Surabaya - CHSE Certified

4.0 star property
4-star hotel in Gubeng with indoor pool and restaurant

8.8/10 Fabulous

74 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is Rs 34
Price available on 07/07/2022
Map
JL. Raya Gubeng No. 54, Surabaya, East Java, 60281
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free area shuttle
  • Fitness center
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Conference center
  • 13 meeting rooms
  • Airport shuttle
For families
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
  • Cable TV service
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Gubeng
  • Submarine Monument (Monumen Kapal Selam) - 9 min drive
  • Surabaya Plaza Shopping Mall - 6 min drive
  • Grand City Surabaya - 8 min drive
  • Tunjungan Plaza - 12 min drive
  • BG Junction - 14 min drive
  • Surabaya Town Square - 16 min drive
  • Surabaya Zoo - 21 min drive
  • Heroic Monument - 17 min drive
  • Galaxy Mall - 19 min drive
  • Royal Plaza Surabaya - 21 min drive

Getting around

  • Surabaya (SUB-Juanda) - 42 min drive
  • Surabaya Gubeng Station - 15 min walk
  • Surabaya Pasar Turi Station - 19 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

About this property

Hotel Santika Premiere Gubeng - Surabaya - CHSE Certified

Hotel Santika Premiere Gubeng - Surabaya - CHSE Certified offers an airport shuttle (available 24 hours) for IDR 230000 per vehicle one-way. Guests can indulge in massages, aromatherapy, or reflexology, and grab a bite to eat at The Travellodge, which serves local cuisine and is open for lunch and dinner. An indoor pool, a bar/lounge, and a fitness center are other highlights at this upscale hotel. Fellow travelers say good things about the WiFi and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 232 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - noon
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Free area shuttle

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Free local shuttle

Working away

  • 13 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Spa services

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Grab bar near toilet

Languages spoken

  • English
  • Indonesian

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

The Travellodge - This restaurant specializes in local cuisine and serves lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 110000 for adults and IDR 55000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 230000 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Airport shuttle service for children up to age 12 costs IDR 230000 (one-way)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Santika Premiere Gubeng Surabaya
Hotel Santika Premiere Gubeng
Santika Premiere Gubeng Surabaya
Santika Premiere Gubeng
Hotel Santika Premiere Gubeng Surabaya, Java
tika Premiere Gubeng Surabaya
Hotel Santika Premiere Gubeng Surabaya
Hotel Santika Premiere Gubeng Surabaya CHSE Certified
Hotel Santika Premiere Gubeng - Surabaya - CHSE Certified Hotel

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.1/10

Cleanliness

8.8/10

Staff & service

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

6/10 Good

Awesome
No comment
4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful
Room and toilet ia big. Breakfast spread was good and plentiful
Harris, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent services.👍
The receptionist and staf are very courteous and helpful. The room and hotel is Clean The buffet has a variety of choicfes and tasty. Since our flight is very early the hotel provided us with twoboxes of food for our early breakfast. Thank you so much hotel Santika for the excellent services.
Edwin, 4-night romance trip
Verified Hotels.com guest review

8/10 Very good

review of Hotel Santika Premiere Gubeng - Surabaya
Place is close to Central Business District, good food round the corner and many big malls are not too far away
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Menyenangkan
Petugas sangat ramah, room bersih dan makanannya super
Ggk, 1-night trip
Verified Travelocity guest review

10/10 Exceptional

Quick check ... We arrived early and were able to go to our rooms... Very grateful Breakfast box was provided for us as we had to check out at 4.00am
Laura, 3-night trip
Verified Wotif guest review

10/10 Exceptional

Prepared breakfast box for our group as we had to check out at 4.00 am Quick check in and room was ready even tough we arrived earlier than check in time
Laura, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Very nice Hotel, comfy bed, and even prep breakfast for early check out,,,,,,,, recomened
Min, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Close to the downtown
View hotel excelent and parking car not to far with the lobby, foods excelent with more traditional sources, fast response for staffs and clean and tropical minimalis style for overall hotels
adi, 1-night trip
Verified Expedia guest review

4/10 Fair

Sound proofing
I just realised the rooms are not sound proofing. I was able to hear the small kids in the next rooms run around and cried etc.and in the early morning played with the door bells in their rooms. You also can hear people talk when you are in bathroom. Overall it was not a pleasant experience.
GM, 1-night trip
Verified Expedia guest review