Hotel Genggong - CHSE Certified

Photo gallery for Hotel Genggong - CHSE Certified

Primary image
On the beach
On the beach
Outdoor pool
Outdoor pool

Overview of Hotel Genggong - CHSE Certified

Hotel Genggong - CHSE Certified

3.5 star property
Beachfront hotel in Karangasem with outdoor pool and restaurant

9.2/10 Superb

90 verified guest reviews

Guests rated location

  • Quiet15 positive mentions
  • Safe13 positive mentions
  • Walkable10 positive mentions

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Refrigerator
Jl. Pantai Indah, Candidasa, Karangasem, Bali
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • Terrace
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
For families
  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

About this property

Hotel Genggong - CHSE Certified

Hotel Genggong - CHSE Certified is a great choice for your beach stay in Karangasem. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in massages. Offering a beachfront location, Restaurant Samuh serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge, a terrace, and a garden. The pool and helpful staff get great marks from fellow travelers.


English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 7 rooms


  • Check-in time from 2 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7 AM - 10:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children stay free

What to do

  • On the beach


  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage


  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Spa services
  • Massage/treatment rooms


  • Roll-in shower
  • Wheelchair-accessible parking
  • Upper floors accessible by stairs only


  • English
  • Indonesian

Room amenities

Be entertained

  • DVD player
  • 32-inch TV

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio
  • Individually furnished

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include massages.


Restaurant Samuh - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).


Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Genggong Karangasem
Hotel Genggong
Genggong Karangasem
Hotel Genggong
Genggong Chse Certified
Hotel Genggong CHSE Certified
Hotel Genggong - CHSE Certified Hotel
Hotel Genggong - CHSE Certified Karangasem
Hotel Genggong - CHSE Certified Hotel Karangasem

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

The location was great , the staff were amazing so friendly and kind , I would recommend it
Gillian, 2-night family trip
Verified guest review

4/10 Fair

Tim, 1-night business trip
Verified guest review

8/10 Very good

The Hotel Genggong was a great property, the room was very clean. The staff were fantastic and friendly. This is a great place to relax and unwind. It is also close to restaurants and some small shops to buy supplies
3-night family trip
Verified Expedia guest review

10/10 Exceptional

12-night trip
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

10/10 Exceptional

This is an amazing place if your looking for a quiet area. Great restaurant and close to many other restaurants. Not a 5 star but you are treated like a 5 star !
Terry, 21-night romance trip
Verified Expedia guest review

10/10 Exceptional

Fantastic!! I will definitely come back. Super friendly staff. Very clean. Quiet. Good breakfast.
JL, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Snorkle equipment to borrow is cool Food tasty Ants around pool in garden a nuisance they get on everything View terrific from room Tea things terrific Pool towels very nice And modern Safe in room great Hot water in shower is strong Welcome drink very very tasty Massage was terrific
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Come Home to Hotel Genggong
Amazing! The staff is by far and away the best part. And that is saying a lot because the facilities, location and food are all top notch. I stayed here for almost a full month in September 2019. I had the top floor room with a balcony and a perfect view of the ocean. In the morning you can watch the local fishermen bring in their catch. Enjoy breakfast on the beach. Go for a swim in the pool or go snorkeling right in front of the hotel. I tried almost everything on the menu and you can’t go wrong. Whether you get the King Prawns or the steak or anything else the food is well cooked and delicious. The facilities are spotless. The beds and comfortable. The rooms spacious. The water pressure in the showers are inviting and the water hot. There really is no reason to ever leave but if you want to then Candidasa is a short walk. This is the perfect Bali getaway. Avoid the drunks and the crowds of Kuta and Denpasar. Candidasa is a little over an hour up the coast and it is quaint and beautiful. The hotel manager and his family sometimes hang out on the weekends and after a conversation with them you will quickly see why with all the amenities that the staff is the best part of this place. A few weeks into my trip I decided to go to Kuta for a weekend just to see what the rest of Bali was like. Honestly, I couldn’t get back to Genggong fast enough. And when the taxi pulled into the parking lot and I was welcomed by the staff I had this weird feeling that I had come back home.
Chris, 26-night business trip
Verified guest review

10/10 Exceptional

Wonderful location right on the ocean Wonderful attention from all personnel Good breakfast Very clean Paradise location!
Giorgio, 2-night romance trip
Verified Expedia guest review