Guests
All properties in Gatlinburg, Tennessee, United States of America

Mountain House Inn

Motel with 2 outdoor pools, near Ripley's Aquarium of the Smokies

  • Free WiFi and free parking
From
Rs5,697

Image gallery

  • Living Area
  • Living Area
  • Pool
  • Standard Room, 1 King Bed - Living Area
  • Living Area
Living Area. Image 1 of 29.
1 / 29Living Area
247 Newton Lane, Gatlinburg, 37738, TN, United States of America
7.8.Good.
  • We had a great time there and everything was good

    Oct 10, 2021

  • Nice to stay a couple of blocks from downtown, easy walk. Room was nice, place was quiet.

    Oct 6, 2021

See all 823 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Shopping
Easy parking
Safe
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Air Conditioning

Property highlights

Main amenities

  • 57 guestrooms
  • Daily housekeeping
  • 2 outdoor pools
  • Air conditioning
  • Vending machine
  • Picnic area

For families

  • Free cribs/infant beds
  • Children's pool
  • Rollaway/extra beds (free)
  • Microwave
  • Refrigerator
  • Private bathroom

What’s around

  • Ripley's Aquarium of the Smokies - 4 min walk
  • Gatlinburg SkyLift Park - 12 min walk
  • Gatlinburg Convention Center - 18 min walk
  • Great Smoky Mountains National Park - 23 min walk
  • Anakeesta - 6 min walk
  • Ripley's Believe It Or Not Museum - 10 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 1 King Bed
  • Standard Room, 2 Queen Beds
  • SMOKING ROOM

What’s around

Landmarks

  • Ripley's Aquarium of the Smokies - 4 min walk
  • Gatlinburg SkyLift Park - 12 min walk
  • Gatlinburg Convention Center - 18 min walk
  • Great Smoky Mountains National Park - 23 min walk
  • Anakeesta - 6 min walk
  • Ripley's Believe It Or Not Museum - 10 min walk
  • Ole Smoky Moonshine Distillery - 11 min walk
  • Gatlinburg Space Needle - 12 min walk
  • Smoky Mountain Brewery - 16 min walk
  • Mountain Mall - 5 min walk
  • Great Smoky Mountains National Park Headquarters - 2.9 mi / 4.6 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 69 min drive
map
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247 Newton Lane, Gatlinburg, 37738, TN, United States of America

At a glance

Size

  • 57 rooms

Arriving/leaving

  • Check-in time 3 PM-9:00 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

The front desk is open during the following times:
  • Sunday - Thursday: 9:00 AM - 10:00 PM
  • Friday - Saturday: 9:00 AM - midnight
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Check-in hours are 3-11 PM on Saturdays and Sundays.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking includes off-street options
*See fees & policies for additional details or extra charges

At the motel

Food and drink

  • Barbecue grills

Things to do

  • Number of outdoor pools - 2
  • Outdoor seasonal pool
  • Children's pool

Facilities

  • Designated smoking areas
  • Picnic area

Accessibility

  • In-room accessibility

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Fees & policies

PetsPay at property

  • Service animals exempt from fees

Pool, spa & gym (if applicable)Pay at property

  • The seasonal pool is open from May to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted.

Also known as

  • Downtown Motor Inn
  • Mountain House Inn Gatlinburg
  • Mountain House Inn
  • Mountain House Gatlinburg
  • Mountain House Inn Motel
  • Mountain House Inn Gatlinburg
  • Mountain House Inn Motel Gatlinburg
  • House Motor
  • Mountain House Inn Downtown
  • Mountain House Motor Downtown
  • Mountain House Motor Downtown Gatlinburg
  • Mountain House Motor Inn Downtown
  • Mountain House Motor Inn Downtown Gatlinburg
  • Mountain Motor Inn
  • Mountain House Motor Inn Downtown Hotel Gatlinburg

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Mountain House Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 2 outdoor pools and a children's pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - 9:00 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Cheese Cupboard & Hofbrauhaus (3-min walk), Pancake Pantry (5-min walk), and New Orleans Sandwich Company (6-min walk).
  • Have fun with nearby winter activities like skiing. Enjoy a swim in one of the 2 outdoor swimming pools or use the motel's other amenities, which include a seasonal outdoor pool and a picnic area.
7.8.Good.
  • 10.0.Exceptional

    Good stay

    Mark, 2 night family trip, Oct 5, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    The gentleman that checked us in wasnt very polite. Our room was ok but did not like that the bathroom window had gaps. we will not be staying here again.

    Barbara, 1 night trip, Oct 4, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Fair for the price

    Old and out dated, bed was comfy though. Floors and carpet were DIRTY! Had a friendly staff......wasn't expecting much for the price I paid though. Location qas great

    MICHAEL, 2 night trip, Oct 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It was a GREAT trip!!

    We went to Gatlinburg as a vacation/honeymoon/celebration :) We were kind of on a budget and this hotel fit right into that. It was a pretty decent place to stay for 2 nights. We were close to all the exciting things that Gatlinburg had to offer! Plus, not to far from Pigeon Forge. We didn't have a view right next to the mountains, but we could see them enough from the balcony to appreciate them! The hotel had a nice pool, although I think it was closed due to the season. The hotel provided to patio chairs outside of our room to set and drink coffee (that they provided) and enjoy the view. The only downfall I would have to say is that there was a hot tub in our room that we couldn't use (I think they were remodeling rooms). So, that was kind of a tease lol, but we were too busy enjoying all that Gatlinburg had to offer to let it bother us :) All-in-all we would defiantly stay again!! Thank you Mountain House Inn for the great stay!

    Aaron, 2 night trip, Oct 1, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    almost like home

    Hotel was clean and comfortable, very convenient as walking distance to town, shops, restaurants.

    Sabre, 2 night family trip, Sep 25, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Great please for the price.

    Great location! Clean rooms. Would stay again.

    Rikki, 2 night trip, Sep 24, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Friendly staff and great location, but outdated.

    We initially booked in Pigeon Forge, but then I saw the rate the Mountain House Inn had dropped so we opted to stay here due to the location right downtown Gatlinburg. Check in was extremely easy and fast, and the front desk help was super friendly. Upon entering our room, I was a bit taken back about how outdated it was. The carpet was stained, and some repair work that had been done looked either unfinished or like it was just a bad job. Upon further inspection of the bed, bath, and some other places, I discovered it was clean. One of the best surprises is that we had a second door in our room which led straight to the pool, and we basically had that to ourselves for all of our stay. I will definitely stay at the hotel again because of how close it was to the places we wanted to go. Parking is not easy or cheap in Gatlinburg, and being less than 2 blocks away, we would definitely stay here again. As far as a family in this room, not sure that I would want my kids or grandchildren playing on the floor, but for an overnight stay, especially being in your room for as little as we were, it was perfect for a weekend getaway.

    Brenda, 2 night trip, Sep 24, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Bring roach spray

    Walkable distance to the parkway. I was able to get requested ground floor because of no elevator. Hotel is older but would have been ok if not for the many roaches. Kelp our belongings in the car. Owner did provide bug spray. Needs a good tear out and cleaning of the fridge, coffee pot, radio where bugs were living. Carpet needs removed. Bed was clean and very comfortable. The workers were darling and very kind! I would consider staying there again If the bug situation was took care of. They did have a pool and easy parking. No bed bugs

    Connie, 3 night trip, Sep 13, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Wrong Room Type; marginal service

    My adult son and I were in Gatlinburg for a wedding and reserved a room with 2 Queen beds. When we checked in, we were given a King room and told it was the only room available. The gentleman at the font desk offered to fully refund our money so we could procure alternate accomadations...at the last minute on Labor Day weekend. With little hope of doing that successfully, we took the room. The gentleman assured us that there were sheets for the pull-out couch in the room. There were not, so we asked for sheets. The "set" of sheets he delivered consisted of one flat sheet and four pillow cases. We discovered this error in the evening after the wedding. There was no one at the front desk, so I called the number posted on the door. The gentleman was clearly annoyed that I wanted a full set of sheets. But, he did deliver a set approximately one half hour later.

    Daniel, 1 night trip, Sep 5, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Smells of Cat PEE!!

    Pamela, 1 night family trip, Sep 3, 2021

    Verified Hotels.com guest review

See all 823 reviews