Guests
All properties in Jenolan, New South Wales, Australia
Aparthotel

Jenolan Caves House

3.5-star aparthotel with 2 restaurants, near Jenolan Caves

  • Free WiFi and free parking

Property renovations and closures

  • This property is closed from September 7 2021 to September 30 2021 (dates subject to change).

Image gallery

  • Jenolan Caves House
  • Jenolan Caves House
  • Jenolan Cottages (8km from Jenolan Caves) - Living Area
  • Bed in 6 person dorm, with shared bathroom, Gatehouse 6 - Shared kitchen
  • Jenolan Caves House
Jenolan Caves House. Image 1 of 59.
1 / 59Jenolan Caves House
4655 Jenolan Caves Road, Jenolan, 2790, NSW, Australia
7.6.Good.
  • Hot water in the on-suites was minimal, leaving me to have a cold shower! Lack of…

    Mar 4, 2021

  • Old world charm with excellent hospitality. Fantastic base for visiting the phenomenal…

    Feb 13, 2021

See all 228 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Property uses a professional cleaning service

Guests rated location

Quiet
Walkable
Safe
Easy parking
Dining options
  • Free WiFi
  • Free parking
  • Non-smoking

Property highlights

Main amenities

  • Free WiFi
  • Free self parking
  • Elevator
  • Non-smoking
  • In a rural location
  • Towels provided

Feel at home

  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
  • Arcade/game room

What’s around

  • In a national park
  • Jenolan Caves - 6 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Mountain Lodge King (100 Metres behind Caves House)

What’s around

Landmarks

  • In a national park
  • Jenolan Caves - 6 min walk

Getting around

  • Medlow Bath Station - 62 min drive
  • Katoomba Station - 68 min drive
map
See on map
4655 Jenolan Caves Road, Jenolan, 2790, NSW, Australia

The manager

Speaks: English, German, Japanese, Spanish

Things to know

House rules

  • Pets not allowed
  • No smoking
  • Minimum check-in age: 18

Check-in and check-out

  • Check-in time 2:00 PM-anytime
  • Check-out before 10 AM

Special check-in instructions

  • Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The Mountain Lodge King and Mountain Lodge Family are located 100 metres behind Jenolan Caves House. The Bed in 6 person dorm, with shared bathroom, Gatehouse 6 is located 50 metres behind Jenolan Caves House.

Fees & policies

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Travelling with others

  • Free WiFi in public areas
  • Free WiFi in rooms
  • No cribs (infant beds)
  • No pets or service animals allowed

Optional extras

  • Credit card charges are subject to an extra charge

    Late check-out can be arranged for an extra charge of AUD 30.00 (subject to availability)

  • Full breakfast is offered for an extra charge of AUD 21 for adults and AUD 10 for children (approximately)

Policies

  • Only registered guests are allowed in the guestrooms.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
  • This property accepts Visa and Mastercard. Cash is not accepted. 

Also known as

  • Jenolan Caves House
  • Jenolan Caves House Jenolan
  • Jenolan Caves House Aparthotel
  • Jenolan Caves House Aparthotel Jenolan
  • Jenolan Caves House Hotel
  • Jenolan Caves Hotel
  • Jenolan Caves House Hotel Jenolan Caves
  • Caves House
  • Jenolan Caves House Apartment
  • Caves House Apartment

FAQs

  • Yes, Jenolan Caves House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from September 7 2021 to September 30 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - anytime. Check-out time is 10 AM. Late check-out is available for a charge of AUD 30.00 (subject to availability). Express check-out is available.
  • Yes, there are 2 onsite restaurants, featuring Modern European cuisine.
  • Jenolan Caves House has an arcade and a picnic area, as well as a garden.
7.6.Good.
  • 2.0.Poor

    i paid for a room in the same building at the hotel,but unfortunately they gave me different room and it’s disgusting

    1 night romance trip, Feb 12, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Would love to return to Jenolan Caves House

    Room is very tired. We were told renovations are scheduled Dinner in Chisolms Dining room meals were EXCELLENT as was our breakfast. All fresh and delicious. Tour was very good. Reception, cafe and wait staff were all very good.

    KAYE, 1 night trip with friends, Feb 1, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Great for an overnight stay

    This property is a historical gem that goes back to the opening of the caves to the public. Yes it is dated and showing some signs of needing a bit of love but for an overnight stay it was perfect. Great shower with fantastic water pressure and a very comfortable king size bed. Plenty of power points for recharging the myriad of devices and tea and coffee making facilities. A bar fridge would have been nice and the lack of a tv was fantastic. If you don’t set your expectations to 10 it is a great place to overnight and definitely full of old world charm.

    1 night trip, Jan 29, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    The property is in Jenolan cave, it is very convenient to tour the caves and bush walks.

    Hoang, 2 night romance trip, Jan 22, 2021

    Verified Wotif guest review

  • 10.0.Exceptional

    Great place to stay although air conditioning would have made it so much better. Thankfully it didn’t get too hot in the room.

    1 night romance trip, Jan 22, 2021

    Verified Wotif guest review

  • 6.0.Good

    Very dated accommodation. No air conditioning. No elevator. No parking outside room, had to walk from carpark located up a hill with luggage. Overpriced.

    Alan, 1 night family trip, Jan 21, 2021

    Verified Expedia guest review

  • 4.0.Fair

    there is no wifi as advertised when you pay for the room

    1 night romance trip, Jan 8, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Old world charm

    Well maintained old-world charm soaked hotel. Great experience!

    1 night trip with friends, Jan 4, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    All good except one light in the room didn't work.

    1 night family trip, Dec 28, 2020

    Verified Expedia guest review

  • 6.0.Good

    The property requires maintenance, paint peeling off everywhere, carpet old and ripped, curtains old and dirty. Location is however fantastic, beautiful caves are at the door step, so are walks and hikes. Restaurant on premises was disappointing, but since there are no restaurants in the area (Oberon is 30km away)- we ate the tasteless and overcooked food there.

    Holly, 2 night romance trip, Dec 28, 2020

    Verified Wotif guest review

See all 228 reviews