Choose dates to view prices

Best Western Plaza Inn

Photo gallery for Best Western Plaza Inn

Exterior
Indoor pool, 2 outdoor pools, sun loungers
Indoor pool, 2 outdoor pools, sun loungers
Indoor pool, 2 outdoor pools, sun loungers
Standard Room, 1 King Bed, Jetted Tub, River View | Iron/ironing board, free WiFi, bed sheets

Overview of Best Western Plaza Inn

Best Western Plaza Inn

2.5 star property
Hotel with 2 outdoor pools, near Dollywood

8.6/10 Fabulous

1,001 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
The price is ₹8,941
Price available on 19/12/2022
Map
3755 Parkway, Pigeon Forge, TN, 37868
Main amenities
  • Daily housekeeping
  • 2 outdoor pools and indoor pool
  • 2 spa tubs
  • Children's pool
  • 24-hour business center
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Self-serve laundry
  • Meeting room
For families
  • Children stay free
  • Children's pool
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Room options

About this area

What's nearby

  • Island at Pigeon Forge - 42 min walk
  • Dolly Parton's Stampede Dinner Attraction - 1 min drive
  • LeConte Center at Pigeon Forge - 4 min drive
  • Dollywood's Splash Country - 9 min drive
  • Titanic Museum - 6 min drive
  • Dollywood - 16 min drive
  • Anakeesta - 12 min drive
  • Ripley's Aquarium of the Smokies - 12 min drive
  • Gatlinburg Space Needle - 18 min drive
  • Gatlinburg SkyLift Park - 17 min drive
  • Gatlinburg Convention Center - 18 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 57 min drive

Restaurants

  • Cracker Barrel - 6 min walk
  • Cielito Lindo Mexican Grill - 7 min walk
  • Lil Black Bear Cafe - 14 min walk
  • Huck Finn's Catfish - 15 min walk
  • Log Cabin Pancake House - 15 min walk

About this property

Best Western Plaza Inn

At Best Western Plaza Inn, you'll be within a 15-minute drive of Island at Pigeon Forge and Ripley's Aquarium of the Smokies. Guests can take a dip in one of 2 outdoor pools or grab a bite to eat at Continental Cafe, which serves breakfast. An indoor pool and a children's pool are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers like the pool and comfortable beds.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 201 rooms

Arriving/Leaving

  • Check-in time starts at 4:00 PM
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM

Traveling with children

  • Children stay free (see details)
  • Children's pool

What to do

  • Golfing nearby
  • Skiing nearby
  • Snowboarding nearby

Working away

  • 24-hour business center
  • Meeting room

Services

  • 24-hour front desk
  • Laundry facilities
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • 2 outdoor pools
  • An indoor pool
  • 2 spa tubs

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages

  • English

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Continental Cafe - This restaurant serves breakfast only.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Also known as

Best Western Plaza
Best Western Plaza Inn
Best Western Plaza Inn Pigeon Forge
Best Western Plaza Pigeon Forge
Plaza Best Western
Best Western Pigeon Forge
Best Western Plaza Hotel Pigeon Forge
Pigeon Forge Best Western
Best Western Plaza Inn Hotel
Best Western Plaza Inn Pigeon Forge
Best Western Plaza Inn Hotel Pigeon Forge

Frequently asked questions

Does Best Western Plaza Inn offer free cancellation for a full refund?
Yes, Best Western Plaza Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Best Western Plaza Inn?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Best Western Plaza Inn?
Yes, there are 2 outdoor pools, an indoor pool, and a children's pool.
Are pets allowed at Best Western Plaza Inn?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Plaza Inn?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Plaza Inn?
You can check in starting at 4:00 PM. Check-out time is 11 AM.
What is there to do at Best Western Plaza Inn and nearby?
During the winter, enjoy fun activities nearby like snowboarding and skiing, and return when the snow melts for a round of golf at the nearby golf course. Enjoy a relaxing soak in one of the 2 spa tubs and an invigorating swim in one of the 2 outdoor swimming pools. Best Western Plaza Inn also has an indoor pool.
Are there restaurants at or near Best Western Plaza Inn?
Yes. Nearby restaurants include Cracker Barrel (6-min walk), Cielito Lindo Mexican Grill (7-min walk), and Lil Black Bear Cafe (14-min walk).
What's the area around Best Western Plaza Inn like?
Best Western Plaza Inn is a short 2-minute walk from Dolly Parton's Stampede Dinner Attraction and 14 minutes' walk from Gatlinburg Municipal Golf Course. Travelers say the area is walkable and ideal for skiing.

Overall score and ratings

8.6

Fabulous

8.7/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Very good

Candie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

José Adrián, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Poor manager and poor room
The rooms are very poor with noise level. We heard constant coughing in the next room most of the night. The HVAC in the room is super loud. The manager was jut available on the weekend to address issues. Called today and spoke with a manager named Mike and he did nothing about it. Will never stay there again or recommend the hotel.
Lucy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Josh, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good
One day stay, nice for price, no carpet..liked that..basic, simple breakdast included..eggs, sausage, biscuits..clean breakfast room..close to everything..great parking on first floor...i would stay again
Dolly, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Would recommend!
Check in was a breeze, gentleman at front desk was a pleasure to deal with! Room was clean and everything in place. Close to the pool which was fantastic.
Brittany, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Suzanne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Debra, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Overall we had a good experience, however on Sunday morning something was going on with the water and we didn’t have any water for a few minutes, then we got water back but had no pressure. As we was all taking showers we would have a perfect water and pressure then all of a sudden it would almost cut completely off, then it would come back normal. So it was hard taking showers but we managed.
Rhonda, 2-night family trip
Verified Hotels.com guest review