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The Dunes Cochin

Photo gallery for The Dunes Cochin

Aerial view
Indoor pool
Suite | View from room
2 restaurants, breakfast, lunch, and dinner served, Indian cuisine
Interior entrance

Overview of The Dunes Cochin

The Dunes Cochin

4.0 star property
4-star hotel with full-service spa, connected to a shopping center, near Centre Square Mall

6.6/10 Good

21 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Map
Doraiswami Iver Road, Off. MG Road, Kanayannur, Kerala, 682035
Main amenities
  • Daily housekeeping
  • 2 restaurants
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Fitness center
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Conference center
  • Business center
  • Area shuttle
For families
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Minibar
  • Premium bedding

Room options

About this area

What's nearby

  • Lulu Mall - 27 min drive

Getting around

  • Cochin International Airport (COK) - 67 min drive
  • Cochin Marshling Yard Station - 5 min drive
  • Cochin Ernakulam North Station - 23 min walk
  • Ernakulam Junction Station - 25 min walk
  • Lissie Metro Station - 21 min walk
  • Area shuttle (surcharge)

Restaurants

  • Society Bakery - 3 min walk
  • McDonald's - 3 min walk
  • Burger King - 4 min walk
  • Hotel Sona - 3 min walk
  • Domino's Pizza - 3 min walk
Map

About this property

The Dunes Cochin

Take in the views from the rooftop terrace when you stay at The Dunes Cochin. Guests can visit the spa to be pampered with massages or Ayurvedic treatments, and Laguna, one of 2 restaurants, serves Indian cuisine and is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include an indoor pool and a fitness center.

Languages

Arabic, English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global), Bureau Veritas (3rd party expert - Global), and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 72 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from noon - noon
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 4:30 AM–10:30 AM
  • 2 restaurants
  • Coffee shop
  • Barbecue grills
  • 24-hour room service

Working away

  • Business center
  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2014
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Braille/raised signage
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages

  • Arabic
  • English
  • Hindi

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Dunes Spa has 1 treatment room. Services include massages. A variety of treatment therapies are provided, including Ayurvedic.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dining

Laguna - This restaurant specializes in Indian cuisine and serves breakfast, lunch, and dinner.
Fathma - This restaurant specializes in seafood and serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Optional extras

  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 7 PM
  • Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Ecolab (3rd party expert - Global)
  • Bureau Veritas (3rd party expert - Global)
  • Safe Travels (WTTC - Global)
  • Operational Recommendations for Hotels (FHRAI - India)
  • SGS (3rd party expert - Global)
  • Intertek Cristal (3rd party expert - Global)

Policies

<p>Only registered guests are allowed in the guestrooms. </p> <p>Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site. </p><p>This property accepts credit cards.</p>

Also known as

Dunes Cochin Hotel
Dunes Cochin
The Dunes Cochin Hotel
The Dunes Cochin Kanayannur
The Dunes Cochin Hotel Kanayannur
The Dunes Cochin Hotel
The Dunes Cochin Kanayannur
The Dunes Cochin Hotel Kanayannur

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at The Dunes Cochin?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Dunes Cochin?
Yes, there's an indoor pool. Guests have pool access from 7 AM to 7 PM.
Are pets allowed at The Dunes Cochin?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Dunes Cochin?
Yes, there's free self and valet parking.
What are the check-in and check-out times at The Dunes Cochin?
You can check in from noon - noon. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at The Dunes Cochin and nearby?
The Dunes Cochin has a spa and an indoor pool, as well as a fitness center.
Are there restaurants at or near The Dunes Cochin?
Yes, there are 2 onsite restaurants, featuring Indian cuisine.
What's the area around The Dunes Cochin like?
The Dunes Cochin is a short 16-minute walk from Marine Drive and 3 minutes' walk from Centre Square Mall.

Reviews

6.6

Good

7.1/10

Cleanliness

6.6/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

8/10 Very good

Good hotel
The stay was comfortable. Good location. Helpful staff. Quick check in.
Janardhanan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent experience
The stay was amazing. We recommend others to stay in this hotel.The food quality was awesome. The staff was very polite and friendly.
Sandeep, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Pleasant stay hotel
It's was an ok stay , you can enjoy the facilities like swimming pool if you can wake up early... Breakfast is very good and delicious...spend good amount of time for breakfast..rooms are conjusted , espey the bathroom.. if you are going with family, then ask for spacious rooms. Hotel is hygenic and clean. I had a business trip so conjusted room didn't matter as long as I felt value for money..
Kishore, 2-night business trip
Verified Hotels.com guest review

6/10 Good

We chose this hotel for its location and amenities (gym, indoor pool, etc). I was surprised to find mosquitoes in my room every night, even after I killed them each day. We were on the 7th floor, so they must be breeding in the building. The bites gave us a terrible sleep. The gym was simple but had terrible ventilation - no fresh air, and an A/C unit that wasn't on (no buttons to turn it on or remote available; I probably should have called down to reception). The indoor pool had items floating in it, such as pieces from surrounding plants. Overall it did not look maintained. No towels for use afterwards, you had to use the ones in your room, and with only 2 provided, it wasn't easy to shower and use the pool with 2 people. The breakfast buffet was better than I expected, with a variety of items available. The service was decent from the front desk.
3-night family trip
Verified Expedia guest review

6/10 Good

VAANI, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Great place to stay
Everything was good
Verified Hotels.com guest review

10/10 Exceptional

Value for money
Comfortable
Prashant, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

The staff wasn't cooperative at all and were contradicting each other
Verified Expedia guest review

4/10 Fair

Not much bang for the buck
The room was clean and comfortable. However, the wifi was bad and unreliable. For the price I paid, I wouldn't recommend the hotel since there are better hotels which provide more services for that price.
Verified Hotels.com guest review

4/10 Fair

Rust over mirrors, cold floors and management
I wanted to like my stay but it was hard. I don't speak the local language, only English and Hindi so it's difficult to get to about. I tried several times to ask hotel front desk and staff about getting a taxi to a specific destination and they told me to get an "uber" and "ola" app on my phone instead. Second time I asked a different front desk person and they said I will have to go outside and hail one. Its because of this type of staff attitude that I cannot recommend this hotel at all. Watch out for the manager who has a tendency to interrupt and talk over you. They allowed me to use their phones to make call to taxis once I found some numbers on my own on their internet. The rooms were decent. Breakfast idli was good. Though things seemed off. They charge you extra for bottled water in the buffet breakfast, Bathroom was almost clean but there was serious rust all over the mirrors, Windows are nice and big but you can't open window drapes since there are locals living across the street in a Highriser building. Internet was a godsend for my situation but it was extremely slow, it's not possible to stream videos or video chat on laptop. Overall this hotel is OK if you want just a place to sleep. But if you are looking for something posh and upscale, avoid Dunes because of hotel condition and service.
Verified Expedia guest review