Ibis Styles Surabaya Jemursari

Photo gallery for Ibis Styles Surabaya Jemursari

Primary image
Outdoor pool
Outdoor pool
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Overview of Ibis Styles Surabaya Jemursari

UNESCO Sustainable Travel Pledge

Ibis Styles Surabaya Jemursari

3.5 star property
Eco-friendly Surabaya hotel with 1 outdoor pools, connected to a shopping center

8.4/10 Very good

71 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Jl Jemursari Raya 110-112, Surabaya, East Java, 60237
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free babysitting
  • Fitness center
  • Pool bar
  • 24-hour room service
  • Airport shuttle
  • UNESCO Sustainable Property
  • 24-hour front desk
  • Air conditioning
For families
  • Free cribs/infant beds
  • Babysitting (free)
  • Playground on site
  • Refrigerator
  • Private bathroom
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Petra Christian University - 9 min drive
  • Royal Plaza Surabaya - 9 min drive
  • Surabaya Zoo - 18 min drive
  • Surabaya Town Square - 16 min drive
  • Tunjungan Plaza - 26 min drive
  • Submarine Monument (Monumen Kapal Selam) - 27 min drive
  • Surabaya Plaza Shopping Mall - 24 min drive
  • Grand City Surabaya - 26 min drive
  • BG Junction - 25 min drive
  • Galaxy Mall - 31 min drive
  • Heroic Monument - 12 min drive

Getting around

  • Surabaya (SUB-Juanda) - 25 min drive
  • Surabaya Gubeng Station - 10 min drive
  • Surabaya Pasar Turi Station - 11 min drive
  • Airport shuttle (surcharge)

About this property

Ibis Styles Surabaya Jemursari

A great choice for a stay in Surabaya, Ibis Styles Surabaya Jemursari features an airport shuttle. Guests can indulge in massages and enjoy international cuisine at Streats, which is open for breakfast, lunch, and dinner. There's an outdoor pool and a poolside bar, and in-room conveniences include washers/dryers and refrigerators. The pool and comfortable beds get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 132 rooms
  • Arranged over 6 floors


  • Check-in time from 2:00 PM - noon
  • Express check-in/out
  • Minimum check-in age - 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17


  • Free babysitting


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site


  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Taking the kids

  • Playground
  • Free babysitting

Working away

  • Meeting rooms
  • Computer station


  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage


  • 11 buildings/towers
  • Built in 2015
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool


  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchairs available on site

Languages spoken

  • English
  • Indonesian

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
  • Washer and dryer

Sleep well

  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Streats - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
J Lounge - Onsite lobby lounge.
Woot - This bar is located by the pool.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 102850 for adults and IDR 51425 for children (approximately)
  • Airport shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).


Only registered guests are allowed in the guestrooms.

This property accepts credit cards. Cash is not accepted.

Also known as

Ibis Styles Surabaya Jemursari Hotel
Ibis Styles Jemursari Hotel
Ibis Styles Surabaya Jemursari
Ibis Styles Jemursari
Ibis Styles Surabaya Jemursari Java
Ibis Styles Surabaya Jemursari Hotel
Ibis Styles Surabaya Jemursari Surabaya
Ibis Styles Surabaya Jemursari Hotel Surabaya

Frequently asked questions

Overall score and ratings


Very good




Staff & service




Property conditions & facilities

10/10 Exceptional

Business trip
Staying for 1 night for business trip. Very clean hotel with nice staff. Food is also very good and fast preparation
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great experience to stay here.
Everything is went well. Check-in/out went smooth. I recommend you to stay here if you visit Surabaya. Or if you were there you can book for meeting or something correlated with bussines event.
Qomaruddin, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Qomaruddin, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Teddy, 2-night trip
Verified Hotels.com guest review

8/10 Very good

All are in good condition in average.
3-night trip
Verified Expedia guest review

8/10 Very good

The fridge not cold enough and may need more service on it..breakfast choicces may need more upgrade. So far everything was good. Thanks.
3-night trip with friends
Verified Expedia guest review

8/10 Very good

Its a new and clean hotel.
The hotel is new and I like the gym and the swimming pool, The operation manager, Mr. Kencana is also friendly. The only thing is they are lack of staff and only cover the basic operation. The staff that is in cafeteria also don't bother to greet or say thank you to you. Can not blame them because they are very busy.
Syabani, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

good experience
it was a great experience. first time in this hotel, overall is good. helpful staffs, good breakfast, clean room. worth the price. will be back again for next business trip.
toh, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very pleasant stay, I recommand it.
Clean and modern hotel. Functional room, great shower and super comfortable bed. Delicious buffet breakfast with lots of variety to choose from. Smilling and helpful staff. Beautiful pool and gym. Strong WiFi and many international tv chanels. It has everything you need or want. Could be less expensive. I would stay again at a lower cost.
Louise, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review