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Gorillas Volcanoes Hotel

3.0 star property
Bask in sunshine by the outdoor pool or explore nature's beauty nearby. Let us take care of your journey’s details.

Photo gallery for Gorillas Volcanoes Hotel

Front of property
Outdoor pool
Balcony
In-room safe, desk, free WiFi, bed sheets
In-room safe, desk, free WiFi, bed sheets
In the heart of Rwanda, Gorillas Volcanoes Hotel offers a vibrant retreat with a playground and outdoor pool. Relax on the sun-kissed terrace or stroll through the lush garden, and stay connected with in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Airport transfer
  • Bar
  • Pool
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Health club
  • Room service
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe

Feel at home (6)

  • Playground on site
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Economy Single Room, Hill View, Garden Area

In-room safe, desk, free WiFi, bed sheets

Economy Single Room, Hill View, Garden Area

Highlights

Balcony or patio
Air conditioning
TV
Bathrobes
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Twin Room, 1 Bedroom, Hill View, Garden Area

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room, 1 Bedroom, Hill View, Garden Area

Highlights

Balcony or patio
Air conditioning
TV
Separate bedroom
Bathrobes
Hair dryer
Private bathroom
Shower/tub combination
  • 2 sq m
  • Hill view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, Hill View, Garden Area

In-room safe, desk, free WiFi, bed sheets

Deluxe Double Room, Hill View, Garden Area

Highlights

Balcony or patio
Air conditioning
TV
Bathrobes
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
  • 25 sq m
  • Hill view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Executive Suite, 1 Bedroom, Hill View, Garden Area

24-inch TV with digital channels

Executive Suite, 1 Bedroom, Hill View, Garden Area

Highlights

Balcony or patio
Air conditioning
TV
Separate bedroom
Bathrobes
Hair dryer
Private bathroom
Shower/tub combination
  • 5 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

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  • Free parking
  • Free WiFi
  • Restaurant
  • Bar
ISANGE PARADISE RESORT
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About the area

Map
Ruhengeri-Gisenyi Rd, Muhoza

What's nearby

  • Cathedral of Ruhengeri - 13 min walk - 1.1 km
  • Shyira Diocese Cathedral - 16 min walk - 1.3 km
  • Musanze Modern Market - 2 min drive - 1.9 km
  • Ellen DeGeneres Campus of the Dian Fossey Gorilla Fund - 13 min drive - 14.1 km
  • Volcanoes National Park - 17 min drive - 14.6 km

Getting around

  • Airport shuttle (surcharge)

Restaurants

  • ‪Amikus Coffee & Pizza - ‬2 min drive
  • ‪Migano Cafe, Lounge, and Grill - ‬17 min walk
  • ‪Crema - ‬7 min walk
  • ‪Volcana Lounge - ‬3 min walk
  • ‪La Paillotte - ‬2 min drive

About this property

Gorillas Volcanoes Hotel

Enjoy your visit to Muhoza with a stay at Gorillas Volcanoes Hotel. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other highlights include a health club, a fitness center, and a terrace.

Languages

English, French

At a glance

DONE

Hotel size

    • 31 rooms
DONE

Arriving/Leaving

    • Check-in start time: 10:00 AM; check-in end time: 10:00 PM
    • Express check-in available
    • Minimum check-in age – 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free secured on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Playground

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Room amenities

Be entertained

  • 24-inch TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Policies

This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Gorillas Volcanoes Hotel Ruhengeri
Gorillas Volcanoes Hotel
Gorillas Volcanoes Ruhengeri
Gorillas Volcanoes
Gorillas Volcanoes Hotel Hotel
Gorillas Volcanoes Hotel Muhoza
Gorillas Volcanoes Hotel Hotel Muhoza

Frequently asked questions

Does Gorillas Volcanoes Hotel offer free cancellation for a full refund?

Yes, Gorillas Volcanoes Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Gorillas Volcanoes Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Gorillas Volcanoes Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Gorillas Volcanoes Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by Gorillas Volcanoes Hotel?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Gorillas Volcanoes Hotel?

Check-in start time: 10:00 AM; Check-in end time: 10:00 PM. Check-out time is 10:00 AM. Express check-in is available.

What is there to do at Gorillas Volcanoes Hotel and nearby?

Gorillas Volcanoes Hotel has an outdoor pool and a health club, as well as a garden.

Are there restaurants at or near Gorillas Volcanoes Hotel?

Yes, there's an onsite restaurant.

Does Gorillas Volcanoes Hotel have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Gorillas Volcanoes Hotel like?

Gorillas Volcanoes Hotel is a short 13-minute walk from Cathedral of Ruhengeri and 16 minutes' walk from Shyira Diocese Cathedral.

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Gorillas Volcanoes Hotel Reviews

Reviews

7.6

Good

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

The stay was great. The hotel is lovely and the staff is really flexible.
1-night trip

8/10 Very good

Good sized room. Plenty of hot water in the shower. Comfortable bed.

10/10 Exceptional

Excellent Customer Care
Clean rooms, quite and great customer care
1-night trip

10/10 Exceptional

Great customer care
1-night trip

6/10 Good

Friendly, helpful staff, but some distance from NP
Very friendly and helpful staff with a restaurant on-site and the historic hotel/hangout across the street. A bit far from the national park. No fan, AC or mosquito net in room. Luckily, I didn't need the latter. A bit worn around the edges, but relatively comfortable.
Curtice, 2-night trip

8/10 Very good

Shannon, 3-night trip

10/10 Exceptional

Peter, 9-night trip

8/10 Very good

Kleines Hotel mit sauberen kleinen Zimmern und einem schönen Garten mit Pool. War sehr ruhig und angenehm, da nur wenige Gäste da waren. Das Essen war im Vergleich zu umliegenden Hotels sehr gut. Kann das Hotel auf jeden Fall empfehlen
Nicolai, 9-night trip

6/10 Good

Overnatning i Musanze.
Meget lydt med trafikstøj fra vejen. For lidt / svagt lys på værelset. Ingen myggenet.
Bjarne, 1-night trip

6/10 Good

1-night trip

6/10 Good

Fint til prisen
Et ok hotel til prisen men noget slidt og ikke luksus. Fint wifi og søde smilende personale.
Anders, 2-night trip

6/10 Good

The gorillas are great!
Excellent base from which you can plan your gorilla excursion to Volcanoes National Park. The hotel is quite ordinary: not bad, not great. It's fine if your expectations are low.
Sergio, 2-night trip

8/10 Very good

Pleasant hotel on the main road out of town
Food OK but not exceptionally good. Service a bit slow, but every meal we ate in Rwanda was subject to incredibly slow service
EF, 7-night trip

6/10 Good

Positiv: + gutes Frühstück (sogar ab 6.00 Uhr, bei Bedarf auch bereits um 5.30 möglich); man kann quer durch die 2 Frühstückssets/-menüs auswählen. + freundliche Mitarbeiter (bis auf die weibliche Rezeptionistin, die "muffig" und gelangweilt wirkte) + hofseitige Zimmer sind ruhig (ACHTUNG: poolseitig gehen die Zimmer auch auf die Hauptstraße und sind sehr laut) + tolles Service: die vom Wandern schmutzigen Wanderschuhe können innerhalb einer Stunde außen gereinigt werden (Kosten: USD 2/RWF 2.000) Negativ: - hofseitige Zimmer haben eine sehr schlechte Wifi-Verbindung - abends ist das Licht im Zimmer unzureichend: Es gibt nur auf einer Bettseite eine Nachttischlampe und eine weitere am Schreibtisch. Kein Deckenlicht in der Mitte des Zimmers. - aus der Toilette stinkt es nach Kanal; sogar wenn man den Deckel zumacht und die Badezimmertür zumacht, riecht es zeitweise bis ins Zimmer rein.
Chanh, 1-night trip
This review was submitted before 2018 and has not been verified.

6/10 Good

Fine for the purpose
It was fine for the purpose but it is quite close to the main road so not terribly relaxing
2-night trip
This review was submitted before 2018 and has not been verified.

6/10 Good

This review was submitted before 2018 and has not been verified.

8/10 Very good

Hôtel d'une nuit
Endroit plutôt tranquille. Le préposé à la réception était tout sourire et d'une grande gentillesse. Le petit déjeuner correct sans plus. Bon endroit pour y passer une nuit.