DoubleTree Resort by Hilton Hainan Chengmai

Photo gallery for DoubleTree Resort by Hilton Hainan Chengmai

Primary image
3 outdoor pools, open 10:00 AM to 9:30 PM, sun loungers
3 outdoor pools, open 10:00 AM to 9:30 PM, sun loungers
3 outdoor pools, open 10:00 AM to 9:30 PM, sun loungers
Terrace/patio

Overview of DoubleTree Resort by Hilton Hainan Chengmai

DoubleTree Resort by Hilton Hainan Chengmai

4.0 star property
Chengmai beach hotel with 3 restaurants and free water park

9.6/10 Exceptional

5 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Airport transfer
  • Gym
  • Non-smoking
Map
C01, Mangrove Bay, Fushan Town, Chengmai, Hainan, 571921
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • 3 outdoor pools
  • Free water park
  • Breakfast available
  • WiFi in the lobby
  • Free children's club
  • 24-hour fitness center
  • Sauna
  • Children's pool
  • Waterslide
  • Pool bar
For families
  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Cookware, dishware, and utensils
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Haikou (HAK-Meilan Intl.) - 39 min drive
  • Airport shuttle (surcharge)

About this property

DoubleTree Resort by Hilton Hainan Chengmai

DoubleTree Resort by Hilton Hainan Chengmai is a great choice for your beach stay in Chengmai. 3 outdoor pools provide fun for everyone, and guests can also take advantage of a 24-hour fitness center and a sauna. Serving barbecue, Shore is one of 3 restaurants. Other highlights at this upscale hotel include a free water park, a free kid's club, and a poolside bar.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 285 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Express check-in/out
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Free children's club

Pets

  • Pets not allowed

Internet

  • WiFi in public areas*
  • WiFi and wired Internet access in rooms*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle from 9:00 AM to 6:00 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service

Traveling with children

  • Children stay free
  • Free children's club
  • Free water park access
  • Children's pool
  • Mini golf
  • Playground

What to do

  • Golfing
  • Mini golf
  • Ecotours nearby

Working away

  • 24-hour business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers

Facilities

  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 24-hour fitness center
  • 18 holes of golf
  • 3 outdoor pools
  • Free water park
  • Sauna
  • Waterslide

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • MP3 docking station
  • 42-inch LCD TV
  • Cable/satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • WiFi and wired internet for a surcharge

Food and drink

  • Refrigerator
  • Free bottled water
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Restaurant dining guide

Special features

Dining

Shore - This restaurant specializes in barbecue.
Ye Zi - This restaurant specializes in Chinese cuisine. Open daily.
Yu - This restaurant specializes in Chinese cuisine. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Service fee: 16.6 percent

Optional extras

  • WiFi is available in guestrooms for CNY 50 per day (rates may vary)
  • WiFi is available in public areas for CNY 50 per night (rates may vary)
  • Wired Internet access is available in guestrooms for CNY 50 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of CNY 148 per person (approximately)
  • Airport shuttle service is offered for an extra charge of CNY 100 per vehicle (roundtrip)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Rollaway beds are available for CNY 310.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 9:30 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

DoubleTree Resort Hilton Hotel Haikou Chengmai
DoubleTree Hilton Haikou Chengmai
DoubleTree Hilton Haikou
DoubleTree Hilton Hainan Chengmai
DoubleTree Resort by Hilton Hainan Chengmai Hotel
DoubleTree Resort by Hilton Hainan Chengmai Chengmai
DoubleTree Resort by Hilton Hainan Chengmai Hotel Chengmai

Frequently asked questions

Overall score and ratings

9.6

Exceptional

8.4/10

Cleanliness

9.6/10

Staff & service

9.6/10

Property conditions & facilities

8/10 Very good

Hotel was fine. My parents enjoyed it. Clean.
5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

great place
This was a great place to stay. The food was excellent and the pool has a nice area.
Shannon, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

家庭出游,风景很好,服务不错,餐食美味可口,就是卫生打扫有待加强,浴缸肉眼可见污渍~可能假期满房人手不足导致吧……
dan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

风景很好,服务不错,餐食美味可口,就是卫生打扫有待加强,浴缸肉眼可见污渍~可能假期满房人手不足导致吧……
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

贴心服务!
希尔顿非常贴心的度假酒店,逸林常规风格。全家五位人员共同出行,前台房间安排考虑非常周到!有求必应。服务超逸林常规。赞扬!
TAO, 1-night family trip
Verified Hotels.com guest review