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Dukes The Palm, a Royal Hideaway Hotel, Dubai, United Arab Emirates

5-star5 stars
Palm Jumeirah, Dubai, 120015, United Arab Emirates

Upscale beachfront hotel with spa, near Aquaventure
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 1,815 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

  • We had a great time here. A few things were off, for a five star hotel. There will always…Jun 21, 2019
  • Relaxing Jun 17, 2019

Dukes The Palm, a Royal Hideaway Hotel, Dubai, United Arab Emirates

from Rs7,013
  • Room (DUKES with Private Beach Access)
  • DUKES room twin with Private Beach Access
  • Studio
  • Superior Room
  • Superior Room Twin with Private Beach Access
  • Superior Studio
  • Junior Studio
  • Junior Suite, 1 King Bed
  • Executive Studio
  • Premier Room
  • Deluxe Suite
  • Apartment, 1 Bedroom
  • SKY one bedroom with Club lounge access
  • SKY STUDIO with Club lounge access

What’s around Dukes The Palm, a Royal Hideaway Hotel, Dubai, United Arab Emirates

Top spots nearby

Recommended by this property

  • Emirates Golf Club (38-minute walk)
  • Dubai Marina Mall (39-minute walk)
  • The Beach Mall (40-minute walk)
  • Jebel Ali Race Course (43-minute walk)

Getting around

  • Dubai (DXB-Dubai Intl.) - 25 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 32 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 41 min drive

At a glance

Key facts

Hotel size

  • This hotel has 506 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • On private beach
  • Beach sun loungers
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
  • Marina on site
  • Beach umbrellas
  • Children's pool
  • Health club
  • Beach towels
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Elevator
  • Designated smoking areas (fines apply)
  • Terrace
Accessibility
  • Accessible bathroom
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Turndown service
Freshen up
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch LED TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Dreamwork Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages and Swedish massages.

The spa is open daily.

Dining

Great British Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

West 14 - This steakhouse specializes in American cuisine and serves lunch and dinner.

Khyber - This restaurant specializes in Indian cuisine and serves dinner only.

DUKES Bar - Onsite bar.

Dukes The Palm, a Royal Hideaway Hotel, Dubai, United Arab Emirates’s small print

Also known as

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Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: AED 20.00 per accommodation, per night
    A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability)

Late check-out can be arranged for an extra charge (subject to availability)

Buffet breakfast is offered for an extra charge of AED 135 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.6 From 584 reviews

Poor 2.0
Careful - hotel lied at check in
Hotels.com had glitch and booked us in for 3 nights rather than 2. Explained to hotel at check in they said won’t be an issue just contact hotels.com to correct it. Hotels.com was useless and didn’t help, duke hotel refused to honour what they said at check in. Will not stay at this hotel and be careful when using hotels.com, they outright are useless at their outsourced overseas call centre. I wasted over 4 hours on the phone with superviours who hung up on my repeatedly when they were “looking into the issue”.
caBusiness trip
Exceptional 10.0
Nice Hotel on the palm
Beautiful hotel on the palm in Dubai. Rims by lovely call Mom restaurants had delicious food. Pool area was very nice to relax
Matthew, jp1 night romance trip
Fair 4.0
Doesn’t live up to its billing.
Generally ok-ish, but if you’re looking for that special something in dubai, this hotel really isn’t it. Located in a rubbish area with nothing around it in walkable distance, lots of niggly things wrong with the hotel that detract from its quality. Breakfast is overcrowded and poorly laid out. Service standards should be higher. You’re paying for a high star rated hotel but getting Holiday Inn standard. Honestly suggest you stay somewhere else. But the gym is good.
Martin, gb6 night business trip
Good 6.0
Pleasant enough.
Dukes reception staff were great. Restaurant staff very efficient at breakfast but struggled to get a drink in the afternoon. Pool lovely, steak restaurant great. Room and bathroom could have been cleaner, and basic things updated. Coffee maker a real pain for the thimble full you get out of it. Not sure I was aware that facilities shared with Oceana residents. Overall a pleasant stay but more attention to the smaller things needed to claim the same 5* status as similar hotels in Dubai.
gb2 night romance trip
Exceptional 10.0
Big room, beach front, lazy river, lovely breakfas
New hotel with fine service. Lazy river and pool. Staff were attentive and helpful. Chairs were being polished in breakfast room. I could see that they paid attention to upkeep. Would certainly reccomend
David, ieRomance trip

Dukes The Palm, a Royal Hideaway Hotel, Dubai, United Arab Emirates

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