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Good Hotel London

4-star hotel with restaurant, near Excel Exhibition Centre

  • Free WiFi

Property renovations and closures

  • This property is closed from July 21 2020 to December 2 2020 (dates subject to change).

Image gallery

  • Hotel Bar
  • Hotel Bar
  • Water view
  • Water view
  • Hotel Bar
Hotel Bar. Image 1 of 55.
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8.2.Very good.
  • Terrible customer service, wouldn’t give me a refund even though We couldn’t attend due…

    Jun 2, 2020

  • The staff were wonderful, very happy to help and nothing was too much trouble. Rooms are…

    Mar 16, 2020

See all 647 reviews

Official standards

This property advises that it adheres to We're Good To Go (UK) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Transport options
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 148 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Breakfast available

For families

  • Private bathroom
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

What’s around

  • In Docklands
  • Excel Exhibition Centre - 15 min walk
  • O2 Arena - 39 min walk
  • One Canada Square - 39 min walk
  • Westfield Stratford City - 3.8 mi / 6.2 km
  • London Stadium - 3.9 mi / 6.3 km
This property is closed from July 21 2020 to December 2 2020 (dates subject to change).

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Double Room, 1 King Bed, Non Smoking, River View
  • Standard Double or Twin Room
  • Room, 1 Double or 2 Twin Beds, River View
  • Premium Room, River View


  • In Docklands
  • Excel Exhibition Centre - 15 min walk
  • O2 Arena - 39 min walk

What’s around


  • In Docklands
  • Excel Exhibition Centre - 15 min walk
  • O2 Arena - 39 min walk
  • One Canada Square - 39 min walk
  • Westfield Stratford City - 3.8 mi / 6.2 km
  • London Stadium - 3.9 mi / 6.3 km
  • Cutty Sark - 4.5 mi / 7.2 km
  • Tower of London - 4.7 mi / 7.5 km
  • London Bridge - 5.6 mi / 9 km
  • The Shard - 5.7 mi / 9.2 km
  • St. Paul's Cathedral - 6.1 mi / 9.8 km

Getting around

  • London City Airport (LCY) - 10 min drive
  • Heathrow Airport (LHR) - 77 min drive
  • Gatwick Airport (LGW) - 66 min drive
  • Stansted Airport (STN) - 39 min drive
  • London (SEN-Southend) - 45 min drive
  • Luton Airport (LTN) - 57 min drive
  • London West Ham Station - 5 min drive
  • London Limehouse Station - 7 min drive
  • Stratford Station - 8 min drive
  • Royal Victoria Station - 4 min walk
  • Custom House for ExCel Station - 8 min walk
  • West Silvertown Station - 13 min walk

At a glance

Hotel size

  • This hotel has 148 rooms
  • This hotel is arranged over 3 floors


  • Check-in time 3 PM-4:00 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • To-go breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Working away

  • Meeting rooms


  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff


  • Year Built - 2015
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Terrace


  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • French
  • Portuguese
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Desk
  • Free WiFi


  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Good Hotel
  • Good Hotel London Hotel
  • Good Hotel London London
  • Good Hotel London Hotel London
  • Good London

Optional extras

Rollaway beds are available for GBP 25.0 per night

To-go breakfast is offered for an extra charge of GBP 14.50 per person (approximately)


Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Good Hotel London does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from July 21 2020 to December 2 2020 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Good Hotel London.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - 4:00 AM. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Yes, The Living Room offers international cuisine. Nearby restaurants include Nakhon Thai Waterfront (5-min walk), Zero Sette (5-min walk), and Tapa Tapa (7-min walk).
  • Recommended spots to visit include Excel Exhibition Centre (0.8 mi) and O2 Arena (2 mi), along with One Canada Square (2 mi) and Westfield Stratford City (3.8 mi).
8.2.Very good.
  • 10.0.Exceptional

    Great little hotel with everything we needed for our overnight stay while visiting the O2

    1 night romance trip, Feb 29, 2020

    Verified Expedia guest review

  • 8.0.Very good

    I liked the position and boat like quality of the hotel the room was small but comfortable and I will be happy to stay there when we visit concerts at the O2 in future

    Karen, 1 night trip, Feb 28, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location, nice built hotel. Something different then most of hotel I used to stay before

    Mantas, 2 night family trip, Feb 20, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    We loved the ethics of this hotel which is why we picked it, but actually everything about it was great once we got there. Amazing organic food, such comfortable beds, beautiful view and great location. Everything perfect.

    1 night family trip, Feb 16, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Really great location, simple but smart accommodation. Staff were really friendly.

    H, 1 night trip with friends, Feb 8, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Good indeed.

    First time stay here and in the Docklands in general. An intriguing concept hotel most of it very appealing and well worth the money. Very basic room with a comfortable bed although small had a certain charm.

    andrew, 2 night trip, Feb 8, 2020

    Verified guest review

  • 4.0.Fair

    Extremely poor in looks and service

    Really disappointed with the hotel. Claim to give you a good nights sleep but we got nothing of that sort. Rooms were so cramped and small, hardly any room to walk. Bathrooms were disgusting and cramped, Liturally squeezing between the bathroom door and shower. Extremely poorly laid out. Floor was extremely sticky and sink was too small. Called receptionist via intercom however was not answered despite waiting more than 5 mins. Staff were not attentive in any way. Does not deserve to be a 4 star in anyway.

    1 night family trip, Feb 8, 2020

    Verified guest review

  • 8.0.Very good

    Great location for the O2. Friendly staff, comfy rooms and a great breakfast.

    1 night romance trip, Jan 25, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Poor poor service

    Really poor service with untrained team, I know this hotel is for charity, but train your team in customer service please.

    sean, 2 night business trip, Jan 14, 2020

    Verified guest review

  • 8.0.Very good

    The location great for 02 although airway closes too early. Hotel clean, welcoming, and good choice for breakfast. Lack of reading lighting in rooms and plug for kettle in awkward place.

    1 night family trip, Jan 12, 2020

    Verified Ebookers guest review

See all 647 reviews