The Ritz-Carlton, Haikou

Photo gallery for The Ritz-Carlton, Haikou

Primary image
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Balcony
Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Overview of The Ritz-Carlton, Haikou

The Ritz-Carlton, Haikou

5.0 star property
Luxury hotel in Long Hua with golf course and spa

9.4/10 Exceptional

26 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is Rs 171
Price available on 08/07/2022
Map
No. 39 Yangshan Boulevard, Longhua District, Haikou, Hainan, 570101
Main amenities
  • Daily housekeeping
  • Golf course
  • 5 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool and outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Free children's club
  • Free area shuttle
  • Free theme park shuttle
  • Health club
  • Outdoor tennis court
For families
  • Children stay free
  • Free cribs/infant beds
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Separate sitting area
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Long Hua

Getting around

  • Haikou (HAK-Meilan Intl.) - 35 min drive
  • Haikou East Railway Station - 24 min drive
  • Free area shuttle
  • Free theme park shuttle

About this property

The Ritz-Carlton, Haikou

The Ritz-Carlton, Haikou features a golf course and a rooftop terrace. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Terra, one of 5 restaurants, serves Italian cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and an outdoor pool. Fellow travelers say good things about the helpful staff and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 175 rooms
  • Arranged over 20 floors

Arriving/Leaving

  • Check-in time from 3 PM - 6 AM
  • Express check-in/out
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Free offsite parking nearby

Offsite

  • Free area shuttle
  • Free theme park shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • 5 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Barbecue grills
  • 24-hour room service

Taking the kids

  • Children stay free
  • Free children's club
  • Mini golf
  • Free local shuttle
  • Playground

What to do

  • Tennis
  • Golf lessons
  • Mini golf
  • Bicycle rentals nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (14531 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Golf clubs on site

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Library
  • Health club
  • 18 holes of golf
  • An outdoor pool
  • An indoor pool
  • Shopping mall on site
  • Arcade/game room
  • Full-service spa
  • Outdoor tennis court
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Transfer shower
  • Lever door handles

Languages spoken

  • Chinese (Mandarin)
  • English
  • Russian

Room amenities

Be entertained

  • LCD television
  • Cable/satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Day bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Deep soaking bathtub
  • Shower/tub combination
  • Bidet
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Free bottled water
  • Coffee grinder

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include deep-tissue massages, Thai massages, facials, and body wraps. The spa is equipped with a steam room.

The spa is open daily.

Dining

Terra - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.
Tin Lung Heen - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Flair - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
The Ritz-Carlton - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 282 per person (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for CNY 345.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

Ritz-Carlton Haikou Hotel
Ritz-Carlton Haikou
The Ritz carlton Haikou Mission Hills
The Ritz Carlton Haikou
The Ritz-Carlton, Haikou Hotel
The Ritz-Carlton, Haikou Haikou
The Ritz-Carlton, Haikou Hotel Haikou

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.6/10

Cleanliness

9.7/10

Staff & service

9.3/10

Amenities

9.6/10

Property conditions & facilities

10/10 Exceptional

Excellent service and facilities. Hotel is near local attractions. Hotel is adjacent to a very big outlet mall.
4-night family trip
Verified Expedia guest review

8/10 Very good

winnie w, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Ka Yee Carrie, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Thumbs up for Ritz
Lived up to the Ritz Carlton standard. I requested for a cake for my dad as we were celebrating his birthday during the trip. Instead of just providing a cake in our room, the Ritz Carlton team decorated the room while we were out. Only down side is that the hotel is located far from town. Ideal stay for guests who prefer an accommodation near the golf course, away from town. Impt note: the location indicated on hotel.com's map is inaccurate. Hotel is near Mission Hills Golf Course.
Evelyn, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

10/10 Exceptional

quiet location away from the hustle and bustle of th city area
H, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful Hotel with Professional Staff
Great hotel, excellent facilities and very professional and friendly staff, live up to the Ritz Carlton standard. It’s a wonderful place to chill with family and just enjoy the facilities. The food is good and the breakfast is excellent. Very well equipped gym, and kids room. It’s a bit quiet but for those who want to relax it’s a beautiful hotel. Other than movie world and a small shopping area, the surrounding areas are golf courses and other resorts.
1-night family trip
Verified Hotels.com guest review

4/10 Fair

only can stay at hotel...
chui, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Ritz Carlton Haikou
Beautiful hotel - perfect for business and golf; possibly too far out of center for most travelers
ceri, 3-night business trip
Verified Hotels.com guest review