Candeo Hotels Matsuyama Okaido

Photo gallery for Candeo Hotels Matsuyama Okaido

Primary image
Terrace/patio
Terrace/patio
Premium bedding, desk, blackout drapes, soundproofing
Premium bedding, desk, blackout drapes, soundproofing

Overview of Candeo Hotels Matsuyama Okaido

Candeo Hotels Matsuyama Okaido

3.0 star property
3-star hotel with bar/lounge, near Dogo Onsen

8.9/10 Fabulous

813 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Spa
  • Bar
  • 24/7 front desk
Map
2 Chome-5-12 Okaido, Matsuyama, Ehime-ken, 790-0004
Main amenities
  • 215 guestrooms
  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Spa services
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
For families
  • Children stay free
  • Refrigerator
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Okaido
  • Matsuyama Castle - 20 min walk
  • Dogo Onsen - 28 min walk
  • Shiki Memorial Museum - 2 min drive
  • Tobe Zoo - 23 min drive
  • Setonaikai National Park - 20 min drive
  • Matsuyama Tourist Port - 24 min drive

Getting around

  • Matsuyama Airport (MYJ) - 17 min drive
  • Matsuyama Kume Station - 5 min drive
  • Matsuyama Station - 25 min walk
  • Dogo onsen station - 29 min walk

About this property

Candeo Hotels Matsuyama Okaido

Just 4.7 mi (7.5 km) from the airport, Candeo Hotels Matsuyama Okaido puts you within a 10-minute drive of Dogo Onsen and Matsuyama Castle. You can be pampered with massages, then unwind with a drink at the bar/lounge. Nice touches like premium bedding and slippers are offered up in all rooms, along with LCD TVs and refrigerators. The overall property condition and breakfast get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 215 rooms
  • Arranged over 13 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 5:30 AM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • No onsite parking

Other information

  • Designated smoking areas
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Bar/lounge

Taking the kids

  • Children stay free

What to do

  • Shopping

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2015
  • Spa services

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • Wheelchair-accessible path of travel

Languages spoken

  • English
  • Japanese

Room amenities

Be entertained

  • 40-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of JPY 1980 for adults and JPY 1430 for children (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Coronavirus Guidelines (Japan).

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Candeo Hotels Matsuyama Okaido Hotel
Candeo Hotels Okaido Hotel
Candeo Hotels Matsuyama Okaido
Candeo Hotels Okaido
Candeo Hotels Matsuyama Okaido Hotel
Candeo Hotels Matsuyama Okaido Matsuyama
Candeo Hotels Matsuyama Okaido Hotel Matsuyama

Frequently asked questions

Overall score and ratings

8.9

Fabulous

9.2/10

Cleanliness

8.7/10

Staff & service

8.6/10

Amenities

8.9/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

Isamu, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Yuko, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Valorie, 2-night trip
Verified Hotels.com guest review

8/10 Very good

aki, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

TOSHIHIDE, 1-night trip
Verified Hotels.com guest review

2/10 Poor

SHIGESHI, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Hotels.com guest review

10/10 Exceptional

AKIKO, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Makoto, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

koji, 1-night trip
Verified Hotels.com guest review