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Oak Ray Serene Garden Hotel

Photo gallery for Oak Ray Serene Garden Hotel

Outdoor pool
Interior
Deluxe Room | Minibar, in-room safe, desk, iron/ironing board
Restaurant
Reception

Overview of Oak Ray Serene Garden Hotel

Oak Ray Serene Garden Hotel

3.0 star property
3-star hotel in Kandy with outdoor pool and restaurant
7.4 out of 10 Good
7.4/10 Good

12 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
189, Rajapihilla Mawatha, Kandy, 20000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Library
  • Front-desk safe
For families
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • Heart of Kandy
  • Temple of the Tooth - 2 min drive

Getting around

  • Bandaranaike Intl. Airport (CMB) - 118 min drive
  • Kandy Railway Station - 28 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Slightly Chilled Lounge - 2 min drive
  • Burger King - 4 min drive
  • Café Walk - 4 min drive
  • Queen's Pastry Coner - 4 min drive
  • The Pub - 4 min drive
Map

About this property

Oak Ray Serene Garden Hotel

A great choice for a stay in Kandy, Oak Ray Serene Garden Hotel features a rooftop terrace and offers an airport shuttle (available 24 hours) for USD 95.00 per vehicle. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge.

Languages

Arabic, English, German, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 33 rooms

Arriving/Leaving

  • Check-in time starts at 1:00 PM
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • This is a designated quarantine hotel. The property can only accept bookings from travelers who are required to quarantine (i.e. international travelers). You may be asked to provide evidence of this on arrival.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This is a designated quarantine hotel. The property can only accept bookings from travelers who are required to quarantine (i.e. international travelers). You may be asked to provide evidence of this on arrival.
  • This is a certified Sri Lanka Tourism Level 1 property. Sri Lanka Tourism Level 1 is a health and safety certification issued by the Sri Lanka Tourism Development Authority.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Free daily reception
  • 24-hour room service

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • An outdoor pool

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 10 per person
  • Airport shuttle service is offered for an extra charge of USD 95.00 per vehicle (roundtrip)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 15.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards.

Also known as

Oak Ray Serene Garden Hotel Kandy
Serene Garden Hotel
Serene Garden Hotel Kandy
Serene Garden Kandy
Oak Ray Serene Garden Kandy
Oak Ray Serene Garden
Oak Ray Serene Hotel Kandy
Oak Ray Serene Garden Hotel Hotel
Oak Ray Serene Garden Hotel Kandy
Oak Ray Serene Garden Hotel Hotel Kandy

Frequently asked questions

Does Oak Ray Serene Garden Hotel offer free cancellation for a full refund?
Yes, Oak Ray Serene Garden Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Oak Ray Serene Garden Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Oak Ray Serene Garden Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Oak Ray Serene Garden Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Oak Ray Serene Garden Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Oak Ray Serene Garden Hotel?
Yes, an airport shuttle is available. The charge is USD 95.00 per vehicle roundtrip.
What are the check-in and check-out times at Oak Ray Serene Garden Hotel?
You can check in starting at 1:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
What is there to do at Oak Ray Serene Garden Hotel and nearby?
Oak Ray Serene Garden Hotel has an outdoor pool.
Are there restaurants at or near Oak Ray Serene Garden Hotel?
Yes, there's an onsite restaurant.
Does Oak Ray Serene Garden Hotel have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Oak Ray Serene Garden Hotel like?
Oak Ray Serene Garden Hotel is in the heart of Kandy, a short 10-minute walk from Kandy Lake and 19 minutes' walk from Wales Park.

Reviews

7.4

Good

7.5/10

Cleanliness

8.8/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

8/10 Very good

Nice with good family room option
We had a very good stay. We booked the family room for our family of four. There are actually 4 single beds and 1 double beds, so the room can accommodate a larger family. It has a living room area and a kitchen area with a table (with four chairs). The room was convenient for us. Breakfast is buffet style. The options are okay, but a little limited and coffee is really not good. The dinner buffet is better and actually quite good. They also had a small band playing some music, which was quite nice.
Verified Expedia guest review

8/10 Very good

Nice hotel on top of the hill.Good view from balcony.We saw lots of monkeys playing and wandering around.However nothing much within walking distance.Must be an at least 30 mins walk into town.
Verified Hotels.com guest review

4/10 Fair

Overpriced but pleasant enough. Basic room, couldn't open balcony doors due to monkeys. ( not hotels fault). Pleasant staff.
Verified Expedia guest review

8/10 Very good

Annette, 2-night romance trip
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

附近同一条路上还有一家Serene Grand Hotel,大家可别认错了。这家酒店员工热情，早餐也还可以，应该还是会推荐的。
Verified Hotels.com guest review

6/10 Good

Great service, standard facilities.
The staff at this hotel are very attentive and the service is excellent if at times it reminded us a little of Faulty Towers. Food is of reasonable quality but did not vary much over our long stay. Do not order the pizzas! However, the Christmas buffet was a treat. The room was suffice but the shower was slow and often without hot water. The bathroom flooded after each shower. There was only internet on the balcony. Overall, this is a pleasant hotel for those not expecting luxuries. The staff compensate for the condition of the hotel. It is a pleasant walk along the lake or a short tuk-tuk ride to town.
Verified Hotels.com guest review

8/10 Very good

キャンディ湖を見渡せるビュースポットから徒歩10分位のところにあります。駅からはスリーウィラーで３００ルビーでした。良い感じの部屋でしたが、シャワーのお湯があまり出ないのが残念でした。ホテルスタッフはとても親切で好印象でした。
Verified Expedia guest review

8/10 Very good

Fint men mycket oljud.
Trevligt ställe men tyvärr ett stort problem... Mycket lyhört,bodde under restaurangen och hörde varje steg som togs. Detta från före 6 på morgonen till c.a. 23 på kvällen. Kanske bättre i andra rum men undvik att bo under restaurangen om möjligt. Poolen var kall. God service dock både i reception och restaurang. God buffé både till frukost och middag men middagen kändes något dyr.
Verified Hotels.com guest review