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Hotel Villa Portofino Kigali

Photo gallery for Hotel Villa Portofino Kigali

Minibar, in-room safe, desk, iron/ironing board
Outdoor pool
View from room
Superior Room, Golf View | View from room
Minibar, in-room safe, desk, iron/ironing board

Overview of Hotel Villa Portofino Kigali

Hotel Villa Portofino Kigali

4.0 star property
4-star hotel in Remera with outdoor pool and restaurant
7.8 out of 10 Good
7.8/10 Good

14 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
Map
119 KG 9 Ave, Kigali
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • 24-hour fitness center
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • 24-hour business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
For families
  • Rollaway/extra beds
  • Separate bathtub and shower
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Remera
  • Kigali Convention Centre - 7 min drive

Getting around

  • Kigali (KGL-Kigali Intl.) - 18 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Mocha Cafe - 10 min walk
  • PILI PILI RESTAURANT - 2 min drive
  • Red Handi Indian Cousin - 3 min drive
  • Paradise Rwanda Restobar - 3 min drive
  • Dae Jang Geum - 16 min walk
Map

About this property

Hotel Villa Portofino Kigali

Hotel Villa Portofino Kigali offers an airport shuttle (available 24 hours) for USD 40.00 per person roundtrip. Guests indulge in spa services, then grab a bite to eat at the coffee shop/cafe. An outdoor pool, a poolside bar, and a 24-hour fitness center are other highlights at this upscale hotel. Fellow travelers say good things about the helpful staff and comfortable guestrooms.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 51 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from noon - midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests can access their accommodation through a private entrance

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite extended parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

What to do

  • Golf privileges

Working away

  • 24-hour business center
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2014
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • 9 holes of golf
  • An outdoor pool
  • Art gallery on site
  • Spa services

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Raised toilet seat
  • Grab bar near toilet

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony or patio

Freshen up

  • Shared bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 40.00 per person (roundtrip)

Children & extra beds

  • Rollaway beds are available for USD 200.0 per night
  • Airport shuttle for children between the ages of 5 and 7 costs USD 20 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Villa Portofino Kigali
Villa Portofino Kigali
Swiss International Villa Portofino Kigali
Villa Portofino Kigali Kigali
Hotel Villa Portofino Kigali Hotel
Hotel Villa Portofino Kigali Kigali
Hotel Villa Portofino Kigali Hotel Kigali

Frequently asked questions

Does Hotel Villa Portofino Kigali offer free cancellation for a full refund?
Yes, Hotel Villa Portofino Kigali does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Villa Portofino Kigali?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Villa Portofino Kigali?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Villa Portofino Kigali?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Villa Portofino Kigali?
Yes, there's free self and extended parking.
Is airport shuttle service offered by Hotel Villa Portofino Kigali?
Yes, an airport shuttle is available. The charge is USD 40.00 per person roundtrip.
What are the check-in and check-out times at Hotel Villa Portofino Kigali?
You can check in from noon - midnight. Check-out time is 11:00 AM.
What is there to do at Hotel Villa Portofino Kigali and nearby?
Hotel Villa Portofino Kigali has an outdoor pool and a 24-hour fitness center, as well as spa services and a garden.
Are there restaurants at or near Hotel Villa Portofino Kigali?
Yes, there's an onsite restaurant that offers international cuisine.
Does Hotel Villa Portofino Kigali have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Hotel Villa Portofino Kigali like?
Hotel Villa Portofino Kigali is in Remera, a short 18-minute walk from Kigali Golf Club.

Reviews

7.8

Good

8.2/10

Cleanliness

7.8/10

Staff & service

5.3/10

Amenities

7.5/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Lighting is of poor quality need changing and pool had no chlorine so infections of fungus are slightly to happen especially to woman and kids but after all the hotel is fantastic.
Ramoshakane, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Great accommodation and excellent location!
Uloko, 3-night business trip
Verified Hotels.com guest review

6/10 Good

Anthony, 1-night trip
Verified Hotels.com guest review

6/10 Good

Kishen, 3-night trip
Verified Expedia guest review

8/10 Very good

Ayoola, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Jean Allain, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great location!
Great location, beautiful grounds!
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Good hotel but no smart tv
Very comfortable room and a lovely hotel. I would stay again. Definitely no Smart tv in the room. The Hotels.com description says that there is no reception. However there is a 24 hour reception so you don’t need to ring in advance.
Russell, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel with a great view
Our stay was very comfortable. We had an issue when booking in as I booked and paid online and paid in a currency other than USD, but it was soon sorted out. The room was very comfortable and clean and had a great view from our balcony. Breakfast was very nice and well presented. Staff were friendly and service was good
Calvin, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

No value for money. Booked a large room, which was mostly empty. No attention to detail (Examples: room layout, hard towels, etc.)
Verified Hotels.com guest review