DoubleTree by Hilton Krakow Hotel & Convention Center

Photo gallery for DoubleTree by Hilton Krakow Hotel & Convention Center

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Indoor pool, open 6:00 AM to 10:00 PM, sun loungers, lifeguards on site
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers, lifeguards on site
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers, lifeguards on site
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Overview of DoubleTree by Hilton Krakow Hotel & Convention Center

DoubleTree by Hilton Krakow Hotel & Convention Center

4.0 star property
4-star hotel with 1 indoor pools, connected to the convention center, near Tauron Arena Kraków

9.2/10 Superb

371 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
ul. Dabska 5, Krakow, 31-572
Main amenities
  • Daily housekeeping
  • Restaurant
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Self parking
  • Spa tub
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

About this area

What's nearby

  • In Grzegorzki
  • Oskar Schindler Factory - 12 min drive
  • Royal Road - 14 min drive
  • Main Market Square - 21 min drive
  • Wawel Castle - 27 min drive
  • Wieliczka Salt Mine - 34 min drive

Getting around

  • John Paul II - Balice Airport (KRK) - 36 min drive
  • Krakow Glowny Station - 15 min drive
  • Wieliczka Rynek-Kopalnia Station - 16 min drive
  • Krakow Plaszow Station - 17 min drive

About this property

DoubleTree by Hilton Krakow Hotel & Convention Center

DoubleTree by Hilton Krakow Hotel & Convention Center puts you 2.4 mi (3.9 km) from Main Market Square. Guests can relax at the spa tub, work out at the 24-hour fitness center, or grab a bite to eat at the coffee shop/cafe. An indoor pool, a sauna, and a steam room are other highlights at this upscale hotel. Fellow travelers say good things about the pool and helpful staff.

Languages

English, Polish, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 232 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered onsite self parking (PLN 50 per day)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's games
  • Toys
  • Lifeguard on site

Working away

  • 24-hour business center
  • 16 meeting rooms
  • Computer station
  • Conference center (20452 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Communal living room
  • 24-hour fitness center
  • An indoor pool
  • Spa tub
  • Sauna
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Polish
  • Russian

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

5th Avenue Restaurant - Onsite restaurant.
Lounge Bar - Onsite lobby lounge. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: PLN 1.60 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of PLN 49 per person (approximately)

Children & extra beds

  • Rollaway beds are available for PLN 80.0 per day

Pets

  • Pets are allowed for an extra charge of PLN 80 per pet, per stay

Parking

  • Uncovered self parking costs PLN 50 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property accepts credit cards, debit cards and cash.

Also known as

DoubleTree Hilton Krakow Hotel
DoubleTree Hilton Krakow
DoubleTree by Hilton Krakow Hotel & Convention Center Hotel
DoubleTree by Hilton Krakow Hotel & Convention Center Krakow

Frequently asked questions

Overall score and ratings

9.2

Superb

9.3/10

Cleanliness

9.1/10

Staff & service

9.1/10

Amenities

9.4/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Naveen, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice stay, breakfast is good
Richard, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Uri, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Stay deserves 5* rating
Stayed over the Christmas period. I cannot fault anying about the hotel except the inclusion of dogs. I requested a room change when I heard dogs barking in the room next to me.
Andrew, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel
Really good stay, very friendly and attentive staff. Hotel is very clean and rooms are very comfortable. The only complaint is that we stayed there for 4 nights and the menu in the restaurant was exactly the same each night.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Asher, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Uri, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Uri, 4-night trip
Verified Hotels.com guest review

4/10 Fair

1-night trip
Verified Orbitz guest review