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DoubleTree by Hilton Krakow Hotel & Convention Center

Photo gallery for DoubleTree by Hilton Krakow Hotel & Convention Center

Exterior
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers, lifeguards on site
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers, lifeguards on site
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers, lifeguards on site
King, Suite, 1 Bedroom, Non Smoking | Living area | LCD TV

Overview of DoubleTree by Hilton Krakow Hotel & Convention Center

DoubleTree by Hilton Krakow Hotel & Convention Center

4.0 star property
4-star hotel with indoor pool, connected to the convention center, near Tauron Arena Kraków
9.2 out of 10 Superb
9.2/10 Superb

392 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
Map
ul. Dabska 5, Kraków, 31-572
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Self parking
  • Spa tub
  • Room service
  • Coffee shop/cafe
  • Spa services
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Grzegorzki
  • Oskar Schindler Factory - 6 min drive
  • Royal Road - 7 min drive
  • Wawel Castle - 10 min drive
  • Main Market Square - 11 min drive
  • Wieliczka Salt Mine - 17 min drive

Getting around

  • John Paul II - Balice Airport (KRK) - 29 min drive
  • Kraków Główny Station - 12 min drive
  • Kraków Plaszów Station - 12 min drive
  • Wieliczka Station - 15 min drive

Restaurants

  • Nowa Wytwórnia - 16 min walk
  • Executive Lounge - 4 min walk
  • Dozo - 17 min walk
  • 5th Avenue - 4 min walk
  • Bread And Spread - 13 min walk
Map

About this property

DoubleTree by Hilton Krakow Hotel & Convention Center

At DoubleTree by Hilton Krakow Hotel & Convention Center, you'll be within a 15-minute drive of Main Market Square. Guests indulge in spa services, then grab a bite to eat at the coffee shop/cafe. Other highlights at this upscale hotel include an indoor pool, a bar/lounge, and a 24-hour fitness center. Fellow travelers say good things about the pool and helpful staff.

Languages

English, Polish, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Contactless room service is available

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 232 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered onsite self parking (PLN 50 per day)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Lifeguard on site

Working away

  • 24-hour business center
  • 16 meeting rooms
  • Computer station
  • Conference center (20452 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Communal living room
  • 24-hour fitness center
  • An indoor pool
  • Spa services
  • Spa tub
  • Sauna
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

5th Avenue Restaurant - Onsite restaurant.
Lounge Bar - Onsite lobby lounge. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: PLN 1.60 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 60 per person

Children & extra beds

  • Rollaway beds are available for PLN 80.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 80 per pet, per stay

Parking

  • Uncovered self parking costs PLN 50 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property accepts credit cards, debit cards and cash.

Also known as

DoubleTree Hilton Krakow Hotel
DoubleTree Hilton Krakow
DoubleTree by Hilton Krakow Hotel Convention Center
DoubleTree by Hilton Krakow Hotel & Convention Center Hotel
DoubleTree by Hilton Krakow Hotel & Convention Center Kraków

Frequently asked questions

Does DoubleTree by Hilton Krakow Hotel & Convention Center offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Krakow Hotel & Convention Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at DoubleTree by Hilton Krakow Hotel & Convention Center?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at DoubleTree by Hilton Krakow Hotel & Convention Center?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at DoubleTree by Hilton Krakow Hotel & Convention Center?
Yes, pets are welcome. There's a charge of PLN 80 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at DoubleTree by Hilton Krakow Hotel & Convention Center?
Yes. Self parking costs PLN 50 per day.
What are the check-in and check-out times at DoubleTree by Hilton Krakow Hotel & Convention Center?
You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at DoubleTree by Hilton Krakow Hotel & Convention Center and nearby?
DoubleTree by Hilton Krakow Hotel & Convention Center has an indoor pool and a 24-hour fitness center, as well as a sauna.
Are there restaurants at or near DoubleTree by Hilton Krakow Hotel & Convention Center?
Yes, there's an onsite restaurant, 5th Avenue Restaurant.
What's the area around DoubleTree by Hilton Krakow Hotel & Convention Center like?
DoubleTree by Hilton Krakow Hotel & Convention Center is a short 9-minute walk from Tauron Arena Kraków and 14 minutes' walk from Polish Aviation Museum. Travelers say the area is safe.

Reviews

9.2

Superb

9.3/10

Cleanliness

9.1/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Jose, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great property
Martin, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Highly recommend. I will be back
Nice hotel, Giid location. Lot of parking slots. Room was very nice and clean.
Piotr, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent for events at Tauron Arena, but a bit out of the town centre
Tracey, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Maria, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was convenient and comfortable stay Would do it again Maybe soon
24-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jakub, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Gaby, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Impolite service and unkindness, no integrity for commitment
SEUNG SUK, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent place I was happy except the shower drain in the handicapped shower was blocked. There was water everywhere as a result. I informed the staff as I did not realize this until the morning as I showered.
Patrick, 1-night trip
Verified Expedia guest review