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City Stay Prime Hotel Apartment

Photo gallery for City Stay Prime Hotel Apartment

Front of property
Outdoor pool, open 9:00 AM to 7:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 9:00 AM to 7:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 9:00 AM to 7:00 PM, pool umbrellas, sun loungers
Deluxe Apartment | 1 bedroom, in-room safe, individually decorated, individually furnished

Overview of City Stay Prime Hotel Apartment

City Stay Prime Hotel Apartment

4.0 star property
4-star aparthotel with outdoor pool, near Mall of the Emirates

8.2/10 Very good

139 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Kitchen
Map
Behind Mall Of The Emirates Al Barsha 1, Dubai, Dubai, Al Barsha

Room options

About this area

What's nearby

  • In Al Barsha
  • Mall of the Emirates - 8 min walk
  • Souk Madinat Jumeirah - 12 min drive
  • Wild Wadi Water Park - 13 min drive
  • Burj Al Arab - 14 min drive
  • Dubai Marina Mall - 19 min drive
  • Jumeirah Beach - 19 min drive
  • The Walk - 19 min drive
  • Burj Khalifa - 24 min drive
  • Dubai Aquarium & Underwater Zoo - 22 min drive
  • Dubai Fountain - 14 min drive

Getting around

  • Dubai Intl. Airport (DXB) - 33 min drive
  • Al Maktoum Intl. Airport (DWC) - 42 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 57 min drive
  • Mall of the Emirates Station - 14 min walk
  • Mashreq Metro Station - 20 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Red Tomato Pizza - 4 min walk
  • Moshi - 5 min walk
  • Thai Wok - 5 min walk
  • Wakha - 7 min walk
  • IHOP - 9 min walk

About this property

City Stay Prime Hotel Apartment

Placing you 0.4 mi (0.7 km) from Mall of the Emirates and 2.5 mi (3.9 km) from Burj Al Arab, City Stay Prime Hotel Apartment offers an airport shuttle (available 24 hours) for AED 150 per vehicle. The outdoor pool is a great spot for a morning swim, and guests can get a workout in at the health club. A sauna and a steam room are offered, and apartments get the details right with rainfall showerheads and bathrobes. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: Mall of the Emirates Station is 14 minutes away.

Languages

Arabic, English, Filipino, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Local laws may restrict unmarried guests from sharing a room

Children

  • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Property amenities

Pool/Spa

  • Outdoor pool
  • Umbrellas
  • Sun loungers
  • Sauna
  • Steam room

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Children stay free (see details)
  • Free crib/infant bed

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils
  • Free tea bags/instant coffee
  • Electric kettle
  • Toaster

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AED 150

Bathrooms

  • Shower/tub combination
  • Rainfall showerhead
  • Bathrobes
  • Soap
  • Hair dryer
  • Shampoo
  • Free toiletries
  • Toothbrush and toothpaste (on request)
  • Slippers
  • Toilet paper

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • 40-inch flat-screen TV with satellite service

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Washing machine
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Soundproofing
  • Well-lit path to entrance
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchairs available on site
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Local maps
  • Window screens
  • Electrical adapters/chargers
  • Iron/ironing board
  • Phone

Location highlights

  • In the city center

Things to do

  • Health club

Safety features

  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 44 rooms
  • 12 floors
  • Individually decorated
  • Individually furnished
  • Access via exterior corridors

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 15.00 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of AED 150 per vehicle (one-way, maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for an additional charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

<p>Only registered guests are allowed in the guestrooms. </p> <p>Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site. </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards and cash.</p>
Guests at this property should be prepared to meet their visitors in the lobby or restaurant; visitors are not permitted in guestrooms.

Also known as

City Stay Prime Hotel Apartment Dubai
City Stay Prime Hotel Apartment
City Stay Prime Apartment Dubai
City Stay Prime Apartment
City Stay Prime Dubai
City Stay Prime Hotel Apartment Dubai
City Stay Prime Hotel Apartment Aparthotel
City Stay Prime Hotel Apartment Aparthotel Dubai

Frequently asked questions

Does City Stay Prime Hotel Apartment offer free cancellation for a full refund?
Yes, City Stay Prime Hotel Apartment does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at City Stay Prime Hotel Apartment?
As of 5 February 2023, prices found for a 1-night stay for 2 adults at City Stay Prime Hotel Apartment on 26 February 2023 start from ₹10,004, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at City Stay Prime Hotel Apartment?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at City Stay Prime Hotel Apartment?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 7:00 PM.
Are pets allowed at City Stay Prime Hotel Apartment?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at City Stay Prime Hotel Apartment?
Yes, there's free self parking.
Is airport shuttle service offered by City Stay Prime Hotel Apartment?
Yes, an airport shuttle is available. The charge is AED 150 per vehicle one-way.
What are the check-in and check-out times at City Stay Prime Hotel Apartment?
You can check in from 2 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at City Stay Prime Hotel Apartment and nearby?
City Stay Prime Hotel Apartment has an outdoor pool and a sauna, as well as a steam room.
Are there restaurants at or near City Stay Prime Hotel Apartment?
Yes. Nearby restaurants include Red Tomato Pizza (4-min walk), Moshi (5-min walk), and Thai Wok (5-min walk).
Does City Stay Prime Hotel Apartment have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a toaster, cookware, and a refrigerator.
Does City Stay Prime Hotel Apartment have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around City Stay Prime Hotel Apartment like?
City Stay Prime Hotel Apartment is in Al Barsha, a short 8-minute walk from Mall of the Emirates and 15 minutes' walk from Ski Dubai. Travelers say that the aparthotel is in a great location.

Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.1/10

Amenities

8.3/10

Property conditions & facilities

Reviews

2/10 Poor

I did not like ‏atmosphere, I don’t recommend it for family.
ABDULATIF, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Pretty good place, nice staff and location. Rooms are clean,, only downside would be the tv (had only one or two English channels, rest all were arabic)
Shihab, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great location and our apartment was huge. Staff extremely helpful. Would definitely stay again.
Susan, 10-night family trip
Verified Expedia guest review

8/10 Very good

Scott, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice apartment stay in great location.
We stayed here for 15 days on our way to America. The location was ideal and suited our need. Check in was quick and staff at front desk and housekeeping were excellent. The apartment was just what we wanted. We had a grocery store around the block for stocking kitchen and restaurant delivery options were many though we didn’t use. The washing machine worked well and the balcony was ideal for drying. Liked that there was a half and full bath. What could have been better was the cooking vessels in the kitchen, but we managed. The tv was there in both hall and bedroom but with very limited channels. Used the gym daily. It was good. Didn’t use the pool. Ample parking was there. There was absolutely no sounds of the road and we recommend this place for a homely comfortable stay in Dubai with access to transport nearby like metro and buses
Prema, 15-night trip
Verified Hotels.com guest review

8/10 Very good

Good apartment
Good place, comfortable, friendly staff, good cleaning and big kitchen. Comfortable bed room. Nice balcony.
Jessica, 7-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Not happy at all
The place had broken sofa damaged tv which I complained nothing was done, the WiFi doesn’t connect properly. The furniture and the fit out in the place is a disaster one of the worst I have in Dubai. The staff are not friendly I asked only for water they told me to shop abruptly. I’ve been dubai 4 years this is the worst experience I have ever had. I’m sure if this was England trading standards would have close this place down. Go and check the rooms out your self
Mehtab, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Peace and Accessibility
Peaceful environment and very accessible to all areas and necessities
Junaid, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Hotel for cockroaches!
Stayed whilst waiting for COVID test to return to Abu Dhabi. Cockroaches and bugs everywhere, even on the 11th floor (I've lived in the Middle East 6 years, it's not that hard to keep cockroaches away, especially on such a high floor)! Floors covered in a greasy, slippery film. Unfriendly staff at check-in. Air conditioning useless, 23C boiling one minute, 27C freezing the next. Patchy paint all over the walls. Photos are not representative of the apartment!
3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

They need to do something about their exhaust system. Rooms and bathrooms get a bad smell. Also noise from the street is very high.
Raz, 5-night trip with friends
Verified Expedia guest review