East Bay Resort

Photo gallery for East Bay Resort

Primary image
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
Outdoor pool

Overview of East Bay Resort

East Bay Resort

4.0 star property
Upscale beachfront hotel with spa, near Long Cay Beach

8.8/10 Fabulous

296 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
Map
1 Fourth Street, Cockburn Harbour, South Caicos Island, TKCA 1ZZ
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Breakfast available
  • Free airport shuttle
  • Outdoor tennis court
  • Fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Pool bar
For families
  • Children stay free
  • Microwave
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • On the beach

Getting around

  • Cockburn Harbour (XSC-South Caicos) - 5 min drive
  • Salt Cay (SLX) - 23.2 miles/37.4 km
  • Grand Turk (GDT-JAGS McCartney Intl.) - 24.4 miles/39.3 km
  • Free airport shuttle

About this property

East Bay Resort

East Bay Resort is just 2.5 mi (4 km) from the airport and offers a free shuttle (available 24 hours). Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Other highlights at this upscale hotel include 2 bars/lounges, a poolside bar, and a fitness center. Fellow travelers say great things about the beach location and breakfast.

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for lunch, dinner, and through room service
Free antigen/rapid COVID-19 testing is available on site
This information is provided by our partners.

At a glance

Hotel size

  • 87 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM - 10 PM
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must transfer via airplane or boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
  • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 7 AM - 10 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • This property offers airport shuttle pickup service from South Caicos Airport (XSC) only.
  • Room rates do not include air transportation between Providenciales Airport (PLS) and South Caicos Airport (XSC). Guests can contact the property in advance to arrange air transportation (surcharge).

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Free airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast each morning (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Swim-up bar
  • Snack bar/deli

Traveling with children

  • Children stay free

What to do

  • On the beach
  • Basketball
  • Kayaking
  • Boat tours
  • Fishing
  • Scuba diving nearby
  • Whale-watching nearby

Working away

  • Business center

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 5 buildings/towers
  • Built in 2016
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness center
  • Full-service spa
  • Outdoor tennis court
  • Massage/treatment rooms

Accessibility

  • Elevator

Languages

  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Blackout drapes/curtains
  • Travel crib
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Microwave
  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Spa

Ayur Spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including Ayurvedic.

The spa is open daily.

Fees & policies

Optional extras

  • Breakfast costs between USD 5 and USD 25 for adults, and USD 5 and USD 25 for children (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for lunch and dinner, and also through room service.

Free antigen/rapid COVID-19 testing is available on site.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

East Bay Resort Cockburn Harbour
East Bay Resort South Caicos Cockburn Harbour
East Bay Cockburn Harbour
East Bay South Caicos Cockburn Harbour
East Bay Resort All Beachfront Suites Cockburn Harbour
East Bay All Beachfront Suites Cockburn Harbour
Hotel East Bay Resort - All Beachfront Suites Cockburn Harbour
Cockburn Harbour East Bay Resort - All Beachfront Suites Hotel
Hotel East Bay Resort - All Beachfront Suites
East Bay Resort - All Beachfront Suites Cockburn Harbour
East Bay Resort All Beachfront Suites
East Bay All Beachfront Suites
East Bay Resort South Caicos
East Bay Resort
East Bay All Beachfront Suites
East Bay Resort Hotel
East Bay Resort Cockburn Harbour
East Bay Resort Hotel Cockburn Harbour
East Bay Resort All Beachfront Suites Island hop required

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.5/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Exceptional

We really enjoyed our stay at East Bay. The resort is beautiful in every way and the hotel beach is stunning. Our departing flight at the tiny South Caicos airport was delayed and the hotel management went above and beyond, bringing us back to the hotel and treating us to lunch. They even arranged a charter flight for us. Amazing. We thoroughly enjoyed all the friendly and helpful staff members. We had a hard time saying goodbye to this place and this beautiful island. Highly recommended! We hope to return someday.
Donna, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jack, 4-night trip
Verified Expedia guest review

6/10 Good

Didn't realize we needed to take a separate flight from Provo to South Caicos (but that was my fault). The facilities were nice. Not sure if there were non-ocean view rooms, but we did pay extra for ocean view room. Which did have a nice view.
Jonathan, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great staff, great food, amazing location and the view was one of the best I've ever seen. It was so beautiful that I don't think I'll ever be able to find a better vacation spot in my life!
Joe, 4-night romance trip
Verified Expedia guest review

8/10 Very good

This place has a nice beach and is pleasant to stay in general. We found the staffs who drive the transportation are all very friendly and helpful. The staff at front desk and the restaurant could be more friendly and helpful. Things to improve: they forgot to schedule our arrival pickup at the ferry; only one hand towel for the two of us and zero wash towel. Our suite offers a nice full kitchen but there is zero cutting knife or cutting board; the kitchen faucet has very low flow likely due to clogged filter. We reported the problem but no one came to address it. We managed by using the faucet in the bathroom.
eve, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing people and service. Great experience and relaxing. Can’t wait to go back
Katherine, 2-night trip
Verified Travelocity guest review

8/10 Very good

The staff at this hotel is what makes this property excellent. They are well trained. Make sure you take with you bug spray. So many bugs, mosquitoes and flies. Had an amazing time and I look forward to returning.
Mary, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Glen Christian Arceo, 1-night trip
Verified Expedia guest review

2/10 Poor

The island was not what i was expecting for my trip to Turks and Caicos. It is very run down. The hotel was dated, empty and the beach did not have the crystal blue waters you expect from these islands. The water was brown, the room was slightly dirty and the food was only average. This was not my dream Turks and Caicos experience, so we ended up flying back to the main island and the hotel would not refund me any of my initial payment and has been completely unresponsive to my requests. I really have no idea why there are so many good ratings about this hotel.
Emilie V, 5-night family trip
Verified Expedia guest review

6/10 Good

We were a party of 5, 3 of us were not able to travel on 8/13/21 due to TCI travel insurance that took a while to be approved. We had to rent a hotel for 2 days at Provo. All 5 of us got to the resort on 8/15/21 since there was no ferry or plane going to the island. So we ended up doing 5 out of the 7 nights at the island. Getting to and leaving the island was an extra expenses we weren’t anticipating on. The air flights were horrible, we ended up having a long layover and it took us a whole day to travel back home.
7-night family trip
Verified Expedia guest review