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La Casa Hanoi Hotel

Photo gallery for La Casa Hanoi Hotel

Front of property
Terrace/patio
Junior Room | Minibar, in-room safe, desk, blackout drapes
2 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby lounge

Overview of La Casa Hanoi Hotel

La Casa Hanoi Hotel

4.0 star property
4-star hotel with outdoor pool, connected to the convention center, near Hanoi Opera House
9.0 out of 10 Superb
9.0/10 Superb

97 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
Map
17 Pham Dinh Ho Street, Hai Ba Trung District, Hanoi, 10000
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Children's pool
  • Pool bar
  • Room service
For families
  • Children stay free
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Hai Ba Trung
  • Hoan Kiem Lake - 22 min walk
  • O Quan Chuong Gate - 34 min walk
  • Hanoi Opera House - 1 min drive
  • St. Joseph's Cathedral of Hanoi - 3 min drive
  • Thang Long Water Puppet Theatre - 3 min drive
  • Hanoi Old Town Night Market - 3 min drive
  • Ho Chi Minh Mausoleum - 4 min drive
  • Dong Xuan Market - 4 min drive
  • West Lake - 5 min drive
  • Lotte Center Hanoi - 6 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 45 min drive
  • Hanoi Long Bien Station - 11 min drive
  • Hanoi Giap Bat Station - 16 min drive
  • Hanoi Railway Station - 25 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Nộm Bò Khô Quán Cô Cúc.71 Lò Đúc - 2 min walk
  • Coffee Tú - 1 min walk
  • Nấm Việt - 2 min walk
  • Lotteria - 2 min walk
  • Cafe Trần - 1 min walk
Map

About this property

La Casa Hanoi Hotel

Putting you within a 10-minute drive of Hoan Kiem Lake, La Casa Hanoi Hotel features a rooftop terrace and offers an airport shuttle (available 24 hours) for VND 850000 per vehicle. You can indulge in massages, facials, or aromatherapy, and Lacquer, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. An outdoor pool, a poolside bar, and a health club are other highlights at this upscale hotel. The helpful staff and walkable location get good marks from fellow travelers.

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global), Bureau Veritas (3rd party expert - Global), and WELL Health-Safety Rating (IWBI)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
On-site antigen/rapid COVID-19 testing is available for a VND 500000 fee
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 88 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Express check-in available
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (VND 100000 per night)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool

What to do

  • Access to nearby health club

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Health club
  • An outdoor pool
  • Spa services
  • Sauna
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Sign language-capable staff
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Accessible bathtub
  • Doorbell and phone notification
  • Well-lit path to entrance

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Dining

Lacquer - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Le Jardin - Overlooking the pool, this restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 284000 for adults and VND 184800 for children
  • Airport shuttle service is offered for an extra charge of VND 850000 per vehicle (one-way, maximum occupancy 2)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for VND 650000.0 per day

Parking

  • Self parking costs VND 100000 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

On-site antigen/rapid COVID-19 testing is available for a VND 500000 fee.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Intertek Cristal (3rd party expert - Global)
  • Bureau Veritas (3rd party expert - Global)
  • WELL Health-Safety Rating (IWBI)
  • Safe Travels (WTTC - Global)
  • COVID-19 Guidelines (WHO)
  • Ecolab (3rd party expert - Global)
  • COVID-19 Guidelines (CDC)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Casa Hanoi Hotel
Casa Hanoi
La Casa Hanoi Hotel Hotel
La Casa Hanoi Hotel Hanoi
La Casa Hanoi Hotel Hotel Hanoi

Frequently asked questions

Does La Casa Hanoi Hotel offer free cancellation for a full refund?
Yes, La Casa Hanoi Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at La Casa Hanoi Hotel?
This property confirms that onsite COVID-19 testing (Antigen/Rapid screening) is available for a fee. Furthermore, guests must provide documentation related to COVID-19 at check-in, disinfectant is used to clean the property, and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at La Casa Hanoi Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at La Casa Hanoi Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at La Casa Hanoi Hotel?
Yes. Self parking costs VND 100000 per night.
Is airport shuttle service offered by La Casa Hanoi Hotel?
Yes, an airport shuttle is available. The charge is VND 850000 per vehicle one-way.
What are the check-in and check-out times at La Casa Hanoi Hotel?
You can check in from 2:00 PM - anytime. Check-out time is noon. Express check-in and contactless check-in and check-out are available.
What is there to do at La Casa Hanoi Hotel and nearby?
La Casa Hanoi Hotel has an outdoor pool and a sauna, as well as a steam room and access to a nearby health club.
Are there restaurants at or near La Casa Hanoi Hotel?
Yes, there are 2 onsite restaurants, featuring international cuisine and pool views.
What's the area around La Casa Hanoi Hotel like?
La Casa Hanoi Hotel is a short 11-minute walk from Hanoi Opera House and 20 minutes' walk from Hoa Lo Prison Museum. Travelers say the area is walkable and good for shopping.

Reviews

9.0

Superb

8.9/10

Cleanliness

9.2/10

Staff & service

9.5/10

Amenities

8.5/10

Property conditions & facilities

10.0/10

Eco-friendliness

Reviews

10/10 Exceptional

3 night Business Stay
Service is good.
3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and comfortable with a friendly, helpful, and supportive staff
Joseph, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Almost properties were well prepared for guest but room facilities are little need maintenance. Staffs are all nice friendly, receptionists, breakfast staff, bellman even housekeeping has good hospitality for guests.
6-night trip
Verified Expedia guest review

8/10 Very good

Yong, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Kwong, 1-night family trip
Verified Hotels.com guest review

6/10 Good

OK nothing special.
The pool is very small, the place is clean and the breakfast OK. There were better hotels nearby for a similar price.
Judith, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good hotel, but don’t get a massage in house.
one of the better hotels we stayed at in Hanoi. Comfortable, nice room, excellent buffet breakfast in the morning. Staff spoke quite good English and were helpful. The one negative was that my fiancé and I had a massage in their ‘spa’, which was actually just one of the hotel rooms. The massage itself was ok, but we booked and were charged etc for aromatherapy and it was just a Swedish with some scented massage oil. On top of that they then added a service charge at the desk. Massage was therefore a let down and a bit of a rip off. So stay clear of that.
David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Business Trip
Cosy and clean hotel with warm staffs always at hand to offer assistance. Rooftop dining offers nice city view
AMOS, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The location of the hotel is good, around 15-20 mins walk away from the old quarters. Staff are very helpful and good command of English which is a plus point.
Javier, 2-night business trip
Verified Hotels.com guest review