Kusatsu Hotel

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Free WiFi
Free WiFi
Free WiFi
TV

Overview of Kusatsu Hotel

Kusatsu Hotel

3.5 star property
3.5-star ski ryokan with free ski shuttle, near Kusatsu Tsurutaro Kataoka Museum

9.0/10 Superb

324 verified Hotels.com guest reviews

Guests rated location

  • Quiet27 positive mentions
  • Safe26 positive mentions
  • Walkable26 positive mentions
  • Convenient20 positive mentions
  • Transport12 positive mentions

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Ski facilities
  • 24/7 front desk
Map
479 Kusatsu, Agatsuma-gun, Kusatsu, Gunma, 377-1711
Main amenities
  • Daily housekeeping
  • Hot springs
  • Breakfast available
  • Free ski shuttle
  • Ski storage
  • Free use of bicycles
  • Spa tub
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Gift shops/newsstands
  • Luggage storage
For families
  • Refrigerator
  • Television
  • Daily housekeeping
  • Free toiletries
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Free ski shuttle

About this property

Kusatsu Hotel

Placing you within a 10-minute walk of Yubatake, Kusatsu Hotel features downhill skiing, snowboarding, and a free ski shuttle. The spa tub makes for a relaxing end to a day on the slopes, and freebies like WiFi and valet parking are great perks. Also, this ryokan is 0.7 mi (1.2 km) from Kusatsu International Ski Place. Ski storage is also available. Fellow travelers say good things about the helpful staff and overall property condition.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 44 rooms

Arriving/Leaving

  • Check-in time from 2 PM - 6 PM
  • Minimum check-in age - 20
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Guests booked in Half Board rates must check-in by 18 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan.
  • Guests must indicate the correct number of guests, including children and infants, at the time of booking. Fees apply if the number of guests checking in varies from the number established at booking.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite valet parking
  • Free onsite extended parking

Offsite

  • Free ski shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Japanese breakfast (surcharge) each morning 7:30 AM–8:30 AM
  • Coffee/tea in a common area
  • Tea service at check-in/check-out

What to do

  • Hot springs

Services

  • 24-hour front desk
  • Luggage storage
  • Free bicycle rentals
  • Ski storage

Facilities

  • Spa tub

Languages spoken

  • Japanese

Ski

  • Free ski shuttle
  • Downhill skiing
  • Snowboarding
  • Ski storage

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers

What to enjoy

  • In-room massage

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • Tatami (woven mat floors)

Special features

Spa

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open 24 hours.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Japanese breakfast is offered for an extra charge of JPY 1650 for adults and JPY 1650 for children (approximately)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and dinner.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Outside food is not permitted on the premises.
All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms.
Japanese futons are provided based on the number of adults in the reservation.

Also known as

Ryokan Kusatsu Hotel Kusatsu
Kusatsu Kusatsu Hotel Ryokan
Ryokan Kusatsu Hotel
Kusatsu Hotel Kusatsu
Kusatsu Hotel Ryokan
Kusatsu Hotel Kusatsu
Kusatsu Hotel Ryokan Kusatsu

Frequently asked questions

Overall score and ratings

9.0

Superb

9.1/10

Cleanliness

9.2/10

Staff & service

9.1/10

Amenities

8.7/10

Property conditions & facilities

8/10 Very good

Great
1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice place close to Yubatake with onsen
Nice place, close to Yubatake and amazing service. Will come back again in the future.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

8/10 Very good

Good location. Average onsen
The hotel's location was excellent. A stone's throw from Sainokawara Park and the centre of town. The park is a must. We did not have any issue with the noises due to the age of the property that others have commented on, however, the onsen was a little disappointing. Indoor onsen was average, the outdoor one was lukewarm and the private onsen was.. just a tub. Otherwise, we had a pleasant stay in Kusatsu with the snow quality and the nice little onsen town.
Abhipong, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

6/10 Good

overpriced
we were a little disappointed with the small room and the lack of amenities. our room overlooked a construction area and you have to wear slippers to get to the private bathroom. the staffs are very nice, the onsen was great and the location was superb. however we can't say the price justifies the room we stayed in.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Beautiful ryokan, especially in winter
Comfortable ryokan with private onsen for reservations and a cost. Cost of private onsen should not be implemented on hotel guests as there was no view which is worthy of the amount. Go for the private onsen only if you feel uncomfortable in the same onsen as other hotel guests.
Evelyn, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Snowing in Kusatsu Onsen
We loved this hotel and the design. The front desk, drivers and all service staff were very friendly and helpful despite lack of English. There was one gentleman who spoke pretty good English though. The breakfast was delicious and different for both days. You have to try the soba at Mikuniya. Its so good and goes well with tempura. It snowed on both days we were there and we loved it. Ps try the hotel amd you will enjoy the charm.
MAGGIE, 3-night family trip
Verified Hotels.com guest review