Hyatt Ziva Cancun All Inclusive

Photo gallery for Hyatt Ziva Cancun All Inclusive

Primary image
On the beach, snorkeling
On the beach, snorkeling
On the beach, snorkeling
3 outdoor pools

Overview of Hyatt Ziva Cancun All Inclusive

Hyatt Ziva Cancun All Inclusive

4.5 star property
Cancun beachfront property with 8 restaurants and spa

9.2/10 Superb

1,621 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bar
The price is ₹578
Price available on 11/09/2022
Map
Blvd. Kukulcan, Manzana 51, Lote 7, Cancun, QROO, 77500
Main amenities
  • Daily housekeeping
  • On the beach
  • 8 restaurants and 8 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Rooftop terrace
  • Free children's club
  • 24-hour fitness center
  • Outdoor tennis court
  • Children's pool
  • Pool bar
  • 24-hour room service
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Rollaway/extra beds available (surcharge)
  • Private bathroom
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Zona Hotelera
  • Tortuga Beach - 40 min walk
  • La Isla Shopping Mall - 45 min walk
  • Forum Beach - 1 min drive
  • Cancun Convention Center - 7 min drive
  • Langosta Beach - 8 min drive
  • Playa Tortugas - 11 min drive
  • Aquaworld - 11 min drive
  • Puerto Cancun Marina Town Center - 13 min drive
  • El Rey Ruins - 11 min drive
  • Plaza Las Americas - 17 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive
  • Area shuttle (surcharge)

About this property

Hyatt Ziva Cancun All Inclusive

4.5-star luxury property in the heart of Zona Hotelera
Consider a stay at Hyatt Ziva Cancun All Inclusive and take advantage of a poolside bar, a rooftop terrace, and a coffee shop/cafe. This property is a great place to bask in the sun with a beachfront location and snorkeling. Indulge in a manicure/pedicure, a body treatment, and a facial at the onsite spa. Be sure to enjoy a meal at any of the 8 onsite restaurants, which feature Asian cuisine and more. Enjoy the 24-hour gym, as well as activities like basketball. Free WiFi in public areas is available to all guests, along with a garden and a playground.
Other perks at this property include:
  • 3 outdoor pools and a children's pool
  • Free self parking and valet parking
  • An outdoor tennis court, an area shuttle, and massage treatment rooms
  • Tour/ticket assistance, concierge services, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 547 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and free stocked minibars.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • LED TVs with cable channels
  • Free extra beds, daily housekeeping, and phones

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 547 rooms

Arriving/Leaving

  • Check-in time from 3 PM - 3 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
  • Free onsite valet parking

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 8 restaurants
  • 8 bars/lounges
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • On the beach
  • Basketball
  • Snorkeling

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage

Facilities

  • 3 buildings/towers
  • Built in 2015
  • Rooftop terrace
  • Garden
  • 24-hour fitness center
  • 3 outdoor pools
  • Full-service spa
  • Outdoor tennis court
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Espresso maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer

Stay connected

  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service

Entertainment

Onsite entertainment and activities
Onsite live performances

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 19 treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

Moongate - This restaurant specializes in Asian cuisine and serves dinner only.
La Bastille - This restaurant specializes in French cuisine and serves dinner only. Open daily.
El Mercado - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Tradewinds - This steakhouse serves breakfast, lunch, and dinner. Open daily.
Lorenzo's - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Hyatt Ziva Cancun All Inclusive is listed in the 2021 Travel + Leisure 500.

Fees & policies

Optional extras

  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for dinner and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt Ziva Cancun All Inclusive
Hyatt Ziva Cancun
Hyatt Ziva Cancun All Inclusive All-inclusive property
Hyatt Ziva
Hyatt Ziva Cancun
Hyatt Ziva Cancun All Inclusive Cancun
Hyatt Ziva Cancun All Inclusive All-inclusive property
Hyatt Ziva Cancun All Inclusive All-inclusive property Cancun

Frequently asked questions

Does Hyatt Ziva Cancun All Inclusive offer free cancellation for a full refund?
Yes, Hyatt Ziva Cancun All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hyatt Ziva Cancun All Inclusive?
As of 19 August 2022, prices found for a 1-night stay for 2 adults at Hyatt Ziva Cancun All Inclusive on 19 September 2022 start from ₹570, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hyatt Ziva Cancun All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hyatt Ziva Cancun All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Hyatt Ziva Cancun All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hyatt Ziva Cancun All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Hyatt Ziva Cancun All Inclusive?
You can check in from 3 PM - 3 PM. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at Hyatt Ziva Cancun All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (11-min drive) and Royal Yak Casino and Sports Book (12-min drive) are both nearby.
What is there to do at Hyatt Ziva Cancun All Inclusive and nearby?
Have fun with onsite activities such as snorkeling, and improve your game on the tennis courts. Additional recreation onsite includes basketball. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Hyatt Ziva Cancun All Inclusive also has 8 bars and a 24-hour fitness center, as well as a garden.
Are there restaurants at or near Hyatt Ziva Cancun All Inclusive?
Yes, there are 8 onsite restaurants, featuring Asian cuisine. Nearby restaurants include Isla Contoy (4-min walk), Ty-coz Express (9-min walk), and Marinero's (10-min walk).
What's the area around Hyatt Ziva Cancun All Inclusive like?
Hyatt Ziva Cancun All Inclusive is a short 4-minute walk from Forum Beach and 7 minutes' walk from Cancun Convention Center. Travelers say this property is in a good location.

Overall score and ratings

9.2

Superb

9.6/10

Cleanliness

9.4/10

Staff & service

9.3/10

Amenities

9.4/10

Property conditions & facilities

9.3/10

Eco-friendliness

10/10 Exceptional

weiqi, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Yijun, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sanan, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yishay, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cristi, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Incredible experience at Hyatt Ziva
We chose Hyatt Ziva as our honeymoon destination and it became the incredible experience for us. The butlers and staffs there were super sweet and considerable, and the services were 5/5! They upgraded our room to ocean view one with balcony and bath for free. Foods and beverages there were delicious. If you are a photo shooting lover, you don’t want to miss out the amazing ocean views and the night views at Hyatt Ziva. Overall, we were the happy customers and we strongly recommend it as your vacation stay!
Yushi, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Zeeshan, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Corey, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Patricia, 4-night trip
Verified Hotels.com guest review