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Mercer Hotel Downtown, BW Premier Collection

Photo gallery for Mercer Hotel Downtown, BW Premier Collection

Exterior
Individually decorated, individually furnished, iron/ironing board
Individually decorated, individually furnished, iron/ironing board
Individually decorated, individually furnished, iron/ironing board
Room amenity

Overview of Mercer Hotel Downtown, BW Premier Collection

Mercer Hotel Downtown, BW Premier Collection

3.5 star property
3.5-star hotel in Stratford with restaurant and bar/lounge

8.6/10 Fabulous

481 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Refrigerator
  • Restaurant
Map
104 Ontario Street, Stratford, ON, N5A 3H2
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Coffee shop/cafe
  • Limited hour front desk
  • Tour/ticket assistance
For families
  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker

Room options

About this area

What's nearby

  • Heart of Stratford

Getting around

  • London, ON (YXU-London Intl.) - 49 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 49 min drive
  • Stratford Station - 14 min walk
  • St. Marys Station - 18 min drive

Restaurants

  • Boomers Gourmet Fries - 2 min walk
  • Pazzo Pizzeria/Ristorante - 2 min walk
  • Sirkel Foods - 3 min walk
  • The Red Rabbit - 4 min walk
  • Bijou Restaurant - 4 min walk

About this property

Mercer Hotel Downtown, BW Premier Collection

Located near a train station, Mercer Hotel Downtown, BW Premier Collection is a great choice for a stay in Stratford. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. The comfortable beds and location get great marks from fellow travelers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 14 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 10:00 PM
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from noon - 10:00 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop

Traveling with children

  • Children stay free (see details)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance

Languages

  • English

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator (on request)

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge of CAD 29.99 (subject to availability)

Children & extra beds

  • Rollaway beds are available for CAD 25.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 50.00 per accommodation, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Mercer Hall Inn Stratford
Mercer Hall Inn
Mercer Hall Stratford
Mercer Hall
Mercer Hall Hotel Stratford
Mercer Hall Inn Restaurant
Mercer Hotel Downtown, BW Premier Collection Hotel
Mercer Hotel Downtown, BW Premier Collection Stratford
Mercer Hotel Downtown, BW Premier Collection Hotel Stratford

Frequently asked questions

Does Mercer Hotel Downtown, BW Premier Collection offer free cancellation for a full refund?
Yes, Mercer Hotel Downtown, BW Premier Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercer Hotel Downtown, BW Premier Collection?
As of 26 November 2022, prices found for a 1-night stay for 2 adults at Mercer Hotel Downtown, BW Premier Collection on 27 November 2022 start from ₹8,486, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercer Hotel Downtown, BW Premier Collection?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Mercer Hotel Downtown, BW Premier Collection?
Yes, cats and dogs are welcome. There's a charge of CAD 50.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Mercer Hotel Downtown, BW Premier Collection?
Yes, there's free self parking.
What are the check-in and check-out times at Mercer Hotel Downtown, BW Premier Collection?
You can check in from 3:00 PM - 10:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge of CAD 29.99 (subject to availability). Express check-out and contactless check-in and check-out are available.
Are there restaurants at or near Mercer Hotel Downtown, BW Premier Collection?
Yes, there's an onsite restaurant, Mercer Hall. Nearby restaurants include Sirkel Foods (3-min walk), The Red Rabbit (4-min walk), and Bijou Restaurant (4-min walk).
What's the area around Mercer Hotel Downtown, BW Premier Collection like?
Mercer Hotel Downtown, BW Premier Collection is in the heart of Stratford, a short 16-minute walk from Festival Theatre and 3 minutes' walk from Stratford City Hall. Travelers say the area is central and good for shopping.

Overall score and ratings

8.6

Fabulous

9.0/10

Cleanliness

9.0/10

Staff & service

8.3/10

Amenities

8.5/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

Marija, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cosy & Comfortable old Favourite
This was NOT my first stay at The Metro, and it will NOT be my last! GREAT Rooms! (The bathtub alone is worth the price of the ROOM!) AWESOME Staff! (Everybody at the boffo BAR feels immediately feels like an Old Friend!) EXCELLENT Restaurant! (Intriguing Menu; with quality Preparation; attractive Presentation; and surprisingly Reasonable Prices!)
Paul, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Ghenadie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful experience
The Mercer hotel was amazing! We were greeted by a very friendly receptionist who was extremely pleasant and the whole experience was wonderful! We ordered room service and the food was phenomenal! The rooms were very classy, elegant and resembled a boutique! We will definitely be staying here again!
Katelyn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We’ve been staying here for a decade now. It’s the perfect location for all the Stratford Festival venues. The rooms are elegant. The staff is super helpful and friendly. The downstairs restaurant is excellent. Note: there’s no elevator, so be prepared to carry your luggage up to your room.
PAMELA, 4-night romance trip
Verified Travelocity guest review

10/10 Exceptional

Carol, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Ari, 1-night trip
Verified Expedia guest review

8/10 Very good

The location was excellent - close to everything! Very comfortable bed
David, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jeff, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The manager and staff were welcoming, very helpful and friendly. Accommodating when we requested a table on the patio during a busy lunch. Sure made an impression on our stay.
Natalya, 1-night romance trip
Verified Expedia guest review