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Palm Bay Resort

Photo gallery for Palm Bay Resort

Exterior detail
On the beach, sun loungers, beach towels, beach massages
On the beach, sun loungers, beach towels, beach massages
On the beach, sun loungers, beach towels, beach massages
Outdoor pool, pool umbrellas, sun loungers

Overview of Palm Bay Resort

Palm Bay Resort

4.0 star property
4-star beachfront hotel with spa, near Palm Bay Beach

9.2/10 Superb

155 verified Hotels.com guest reviews

Popular amenities

  • Pool
  • Airport transfer
  • Gym
  • Air conditioning
  • Bar
  • Spa
Map
Palm Bay Resort, Whitsundays, Whitsundays, QLD, 4741

Room options

About this area

What's nearby

  • On the beach
  • Great Barrier Reef - 1 min drive

Getting around

  • Proserpine, QLD (PPP-Whitsunday Coast) - 49 min drive
  • Hamilton Island, QLD (HTI-Great Barrier Reef) - 6.5 miles/10.4 km
  • Airport shuttle (surcharge)

About this property

Palm Bay Resort

Palm Bay Resort offers an airport shuttle at scheduled times for AUD 75 per person one-way. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Other highlights at this upscale hotel include 2 bars/lounges, an outdoor pool, and a fitness center. Fellow travelers love the nearby shopping.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 25 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 2 PM - 5:00 PM
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must transfer via Boat to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
  • The front desk is open daily from 8:00 AM - 6:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Outside alcohol is not permitted, but is available for purchase.
  • Guests must arrange transfers (surcharge) at least 48 hours prior to arrival. Options include sea plan, helicopter, or water taxi from Hamilton Island or Shute Harbor.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (15 years old and younger) not allowed
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Parking

  • No onsite parking

Transfers

  • Airport shuttle from 9:00 AM to 5:00 PM*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee shop

What to do

  • On the beach
  • Yoga classes
  • Archery
  • Hiking/biking trails
  • Helicopter/airplane tours
  • Kayaking
  • Snorkeling nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Beach sun loungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Spa tub
  • Outdoor tennis court

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Laptop-friendly workspace

Food and drink

  • Mini-fridge

More

  • Weekly housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Palm Bay Day Spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Thai massages. The spa is open select days.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately AUD 15–25 per person
  • Airport shuttle service is offered for an extra charge of AUD 75 per person (one-way)
  • Late check-out can be arranged for an extra charge
  • Credit card charges are subject to an extra charge of 1.5 percent

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>Only registered guests are allowed in the guestrooms. </p> <p>This property does not have elevators. </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Palm Bay Resort Long Island
Palm Bay Long Island
Palm Bay Resort Hotel
Palm Bay Resort Whitsundays
Palm Bay Resort Hotel Whitsundays

Frequently asked questions

Does Palm Bay Resort offer free cancellation for a full refund?
Yes, Palm Bay Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Palm Bay Resort?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Palm Bay Resort?
Yes, there's an outdoor pool.
Are pets allowed at Palm Bay Resort?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Palm Bay Resort?
Sorry, there's no onsite parking at Palm Bay Resort.
Is airport shuttle service offered by Palm Bay Resort?
Yes, an airport shuttle is available from 9:00 AM to 5:00 PM at scheduled times. The charge is AUD 75 per person one-way.
What are the check-in and check-out times at Palm Bay Resort?
You can check in from 2 PM - 5:00 PM. Check-out time is 10 AM. Late check-out is available for a charge. Contactless check-in and check-out are available.
What is there to do at Palm Bay Resort and nearby?
Have fun with onsite activities like kayaking, rowing, and archery and improve your game at the onsite tennis courts. Additional recreation onsite includes helicopter/airplane tours and yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. Palm Bay Resort also has 2 bars, an outdoor pool, and a fitness center, as well as spa services, a picnic area, and a garden.
Are there restaurants at or near Palm Bay Resort?
Yes, there's an onsite restaurant.
Does Palm Bay Resort have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Palm Bay Resort like?
Palm Bay Resort is on Palm Bay Beach, and a short 1-minute walk from Great Barrier Reef.

Reviews

9.2

Superb

9.0/10

Cleanliness

9.3/10

Staff & service

8.9/10

Amenities

8.9/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Great staff, fantastic villa and excellent atmosphere.
Brendan, 4-night trip
Verified Wotif guest review

10/10 Exceptional

yung lee, 5-night trip
Verified Expedia guest review

10/10 Exceptional

We enjoyed our stay at Palm Bay Resort. The island was quiet and clean. The restaurant and bar was great with quick service. The staff were friendly and helpful. The activities included paddle boarding, kayaking and tennis. Most activities were a bit run down and need refreshing. Overall, we really enjoyed our getaway. Thank you.
Elke, 3-night trip
Verified Wotif guest review

10/10 Exceptional

Loved the quiet and the privacy. Stayed in Hacienda suite and although it was not beach front we preferred it as it is up top with great view and quieter then being on beach. And the morning visits from Cockatoos were wonderfully tropical!
Dawn, 5-night romance trip
Verified Expedia guest review

8/10 Very good

Location was beautiful as expected, service was excellent , accommodation quality was not up to the standard of the rest of the resort and needs some investment not major. Enjoyed our stay . Robert Birch
Robert, 4-night romance trip
Verified Lastminute guest review

8/10 Very good

Restaurant food and staff were excellent. Equipment could be updated. Bungalows are very comfortable although 1 bed is more a studio. Beautiful location and great overall experience.
John, 5-night romance trip
Verified Expedia guest review

8/10 Very good

Great room and location. Loved the walks, views and wildlife. Food and drink could be improved
Chris, 2-night romance trip
Verified Wotif guest review

10/10 Exceptional

Paradise!
Myriam, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Unbelievable resort. If you are after a tranquil, relaxing holiday, then this is the place to be. Excellent location facing west, so you get that unbelievable orange sunset. Food was great. However menu does become limited if you are there for a few days. Although I understand the restaraunt is quite new, as the resort used to be self catering. Amenities and equipment such as kayaks and paddle boards were great. However if you want to use their fishing rods or tennis gear I’d recommend bringing your own as they have been poorly maintained. If you want to book a spa and massage service I recommend you book that in before as spots fill very quickly. There also seemed to a shortage of staff that were unable to fulfil the spa duties. Despite this, it was a memorable stay, I took some breathtaking photographs and was able to fully relax. I hope to be back again!
Dean, 4-night family trip
Verified Expedia guest review

8/10 Very good

Wotif’s room descriptions are incorrect and very misleading. Not sure why it’s so hard, I could do it myself after being there for 2 hours. The hotel and staff were excellent.
Kieran, 3-night business trip
Verified Wotif guest review