Guests
All properties in Whitsundays, Queensland, Australia

Palm Bay Resort

4-star beachfront hotel with spa, near Palm Bay Beach

Image gallery

  • Pool
  • Pool
  • Beach
  • Beach
  • Pool
Pool. Image 1 of 105.
1 / 105Pool
Palm Bay Resort, Whitsundays, 4741, QLD, Australia
9.6.Exceptional.
  • This was rustic paradise. Friendly staff and a perfect quiet lagoon setting. Beautiful…

    Jul 18, 2021

  • Absolute paradise. We came here for our honeymoon. Such a great spot to unwind and relax.…

    May 18, 2021

See all 60 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Property uses a professional cleaning service
  • Social distancing measures are in place
  • Contactless check-in is available

Guests rated location

Quiet
Safe
Walkable
  • Pool
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 25 guestrooms
  • On the beach
  • Full-service spa
  • 1 outdoor pool
  • Bar/lounge
  • Outdoor tennis court

For families

  • Private bathroom
  • Free toiletries
  • Garden
  • Terrace
  • Laundry facilities
  • Iron/ironing board

What’s around

  • On the beach
  • Palm Bay Beach - 1 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Villa, Beach View, Beachfront
  • Bungalow, 1 Bedroom, Beachfront
  • Suite, 1 Bedroom, Ocean View
  • Premier House, 2 Bedrooms, Ocean View
  • Beachfront Bure Villa with Ocean View
  • Serenity Bure Villa with Garden View and Partial Water Views
  • Villa, Balcony, Ocean View
  • Bungalow, 2 Bedrooms, Beachfront
  • House, Ocean View

What’s around

Landmarks

  • On the beach
  • Palm Bay Beach - 1 min walk

Getting around

  • Proserpine, QLD (PPP-Whitsunday Coast) - 21.7 miles/34.9 km
  • Hamilton Island, QLD (HTI-Great Barrier Reef) - 6.5 miles/10.4 km
  • Airport shuttle (surcharge)
map
See on map
Palm Bay Resort, Whitsundays, 4741, QLD, Australia

At a glance

Hotel size

  • This hotel has 25 rooms
  • This hotel is arranged over 1 floor

Arriving/leaving

  • Check-in time 2 PM-7:00 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

The front desk is open daily from 7 AM - 7 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property is a self-catering resort. Villas have no or limited cooking facilities. The property does not have a restaurant; a shared kitchen is open to guests. Guests may bring their own food, request advance grocery delivery, or purchase food on site. Outside alcohol is not permitted, but is available for purchase.
Guests must arrange transfers (surcharge) at least 48 hours prior to arrival. Options include sea plan, helicopter, or water taxi from Hamilton Island or Shute Harbor.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Transfers

  • Airport shuttle from 9:00 AM to 5:00 PM*

Parking

  • No onsite parking
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Beach sun loungers
  • Beach towels
  • Number of outdoor pools - 1
  • Pool sun loungers
  • Outdoor tennis courts - 1
  • Full-service spa
  • Number of spa tubs - 1
  • Helicopter/airplane tours on site
  • Hiking/biking trails on site
  • Kayaking on site
  • Rowing or canoeing on site
  • Snorkeling nearby
  • Pool umbrellas

Working away

  • Number of meeting rooms - 1
  • Conference space

Services

  • Front desk (limited hours)
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Ceiling fan
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

More

  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Palm Blue. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials.

The spa is open select days.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of AUD 75 per person (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
  • Credit card charges are subject to an extra charge of 1.5 percent

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cribs/infant beds are available for AUD 15.00 per stay
  • Rollaway beds are available for AUD 50.00 per night
  • Airport shuttle for children between the ages of 2 and 12 costs AUD 50 (one-way)

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Transfers via boat are required and must be arranged at least 48 hours before travel by contacting the property at the number on the booking confirmation.

This property accepts debit cards, debit cards, debit cards, debit cards and debit cards.

Also known as

  • Palm Bay Resort Long Island
  • Palm Bay Resort Hotel
  • Palm Bay Resort Whitsundays
  • Palm Bay Resort Hotel Whitsundays
  • Palm Bay Long Island

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Palm Bay Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Palm Bay Resort.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2 PM - 7:00 PM. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Yes, an airport shuttle is available from 9:00 AM to 5:00 PM at scheduled times. The charge is AUD 75 per person one-way.
  • Have fun with onsite activities like kayaking, rowing, and archery and improve your game at the onsite tennis courts. Additional recreation onsite includes helicopter/airplane tours. Indulge in a treatment at the spa and soothe your senses in the spa tub. Palm Bay Resort also has an outdoor pool and a picnic area, as well as a garden.
9.6.Exceptional.
  • 8.0.Very good

    Lovely peaceful setting with beautiful gardens and beach. Loved the sunset bar. Staff were mostly friendly and helpful. Enjoyed the bushwalks, kayaking and cocktails.

    4 night family trip, Oct 3, 2020

    Verified Wotif guest review

  • 10.0.Exceptional

    Peaceful, great walking tracks, lots of wildlife, free kayaks, water at your doorstep, top notch rooms

    Tim, 3 night family trip, Sep 20, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Bad quality service

    José Luis, 3 night trip, Aug 17, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    So Relaxing!

    This place is unique! The little huts on the beach are very cute and its nice to feel like you have your own space and not a hotel room! The food options is the only downside but saved a lot of money this way!! Just need to be prepared. We did also go during CoVid so it was reduced serivces. Loved this island getaway!

    Bridgette, 4 night trip, Jul 16, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Our stay was amazing

    Gary, 3 night trip, Jul 2, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Perfect secluded get a way.

    Beautifully appointed in a stunning setting. Great location. A perfect 4 day break. Even the self catering element works and they clean up everything for you

    Andrew, 4 night trip, Feb 27, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely stay!

    Wonderful stay in a relaxed, self-catering resort. Lovely, clean bungalows with AC and a deck right on the beach with Cockatoo, Wallaby and Goanna visitors! Friendly staff and a lovely salt pool. Kitchen open most nights but didn't try as we self-catered and the kitchen facilities provided had everything you needed. Lovely island with walking trackings and multiple beaches (although we were there in stinger season!). Phone reception and wifi worked on the island (with Telstra). Nice and neat gardens and cool central hangout space.

    Natasha, 3 night trip, Feb 8, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    All the staff were fantastic, friendly and really helpful, the villa I stayed in was peaceful and quiet enabling me to fully relax. The wildlife around the property was amazing from the hundreds of butterflies to the resident wallaby family. The pool area and the bar were really nice and the walks were fantastic to explore the island.

    Aly, 4 night trip, Jan 10, 2020

    Verified Expedia guest review

  • 8.0.Very good

    We were upgraded and the resort was nice and quiet

    4 night romance trip, Dec 15, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    I like that it away from everything else. Kind of secluded

    7 night romance trip, Dec 3, 2019

    Verified Expedia guest review

See all 60 reviews