Palace Suites Heritage Hotel

Photo gallery for Palace Suites Heritage Hotel

Primary image
Superior Duplex (2 Floors) | Premium bedding, minibar, in-room safe, desk
Deluxe Room, City View | Living area | Flat-screen TV
Deluxe Room, City View | Premium bedding, minibar, in-room safe, desk
Deluxe Room, City View | Living area | Flat-screen TV

Overview of Palace Suites Heritage Hotel

VIP Access

Palace Suites Heritage Hotel

4.0 star property
City-center Split hotel with restaurant

9.4/10 Exceptional

50 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Refrigerator
Map
Narodni Trg 13, Split, 21000
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant
  • Breakfast available
  • Self parking
  • Business center
  • Airport shuttle
  • Cruise ship terminal shuttle
  • Shopping center shuttle
  • Train station pick-up service
  • Train station drop-off service
  • Ferry terminal shuttle
For families
  • Children stay free
  • Refrigerator
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Elevator

Choose dates to view prices

About this area

What's nearby

  • In Old Town Split
  • Bacvice Beach - 11 min drive
  • Diocletian's Palace - 13 min drive
  • Port of Split - 15 min drive
  • Split Marina - 18 min drive
  • Split Riva - 8 min drive

Getting around

  • Split Airport (SPU) - 46 min drive
  • Brac Island (BWK) - 114 min drive
  • Split Station - 9 min walk
  • Split Station - 10 min walk
  • Split Predgrade Station - 28 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)

About this property

Palace Suites Heritage Hotel

4-star hotel in the heart of Old Town Split
A roundtrip airport shuttle, dry cleaning/laundry services, and a business center are just a few of the amenities provided at Palace Suites Heritage Hotel. Free in-room WiFi and a restaurant are available to all guests.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and a cruise ship terminal shuttle
  • Express check-in, smoke-free premises, and tour/ticket assistance
  • ATM/banking services, multilingual staff, and a computer station
  • Guest reviews give top marks for the central location
Room features
All guestrooms at Palace Suites Heritage Hotel boast perks such as premium bedding and air conditioning, as well as amenities like free WiFi and safes. Guest reviews speak positively of the spacious rooms at the property.
More amenities include:
  • Free toiletries and hair dryers
  • Flat-screen TVs with satellite channels
  • Refrigerators, daily housekeeping, and desks

Languages

Croatian, English, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 14 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:00 PM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 10:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the cruise terminal and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open Monday - Sunday (7:00 AM - 11:00 PM)
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 25 per night)
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station shuttle*
  • Cruise terminal shuttle*
  • Ferry terminal shuttle*

Offsite

  • Shopping center shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant

Traveling with children

  • Children stay free

What to do

  • Beach nearby

Working away

  • Business center
  • Computer station

Services

  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1328
  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Raised toilet seat
  • Low-height counter/sink

Languages

  • Croatian
  • English
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Breakfast costs between EUR 10 and EUR 20 for adults, and EUR 5 and EUR 10 for children (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 40.00 per vehicle (one way)
  • Cruise ship terminal shuttle, ferry terminal shuttle, and train station pick-up service is offered for an extra charge
  • Shopping center shuttle service is offered for an extra charge

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

  • Rollaway beds are available for EUR 30.00 per night

Parking

  • Self parking costs EUR 25 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Palace Suites Hotel Split
Palace Suites Split
Palace Suites
Suites Heritage Hotel Split
Palace Suites Heritage Hotel Hotel
Palace Suites Heritage Hotel Split
Palace Suites Heritage Hotel Hotel Split

Frequently asked questions

Does Palace Suites Heritage Hotel offer free cancellation for a full refund?
Yes, Palace Suites Heritage Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Palace Suites Heritage Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Palace Suites Heritage Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Palace Suites Heritage Hotel?
Yes. Self parking costs EUR 25 per night. Parking spots may be limited.
Is airport shuttle service offered by Palace Suites Heritage Hotel?
Yes, an airport shuttle is available. The charge is EUR 40.00 per vehicle one way.
What are the check-in and check-out times at Palace Suites Heritage Hotel?
You can check in from 3:00 PM - 11:00 PM. Check-out time is 10:30 AM. Express check-in and contactless check-out are available.
Is there an onsite casino at Palace Suites Heritage Hotel?
No, this hotel doesn't have a casino, but Platinum Casino (18-min walk) is nearby.
Are there restaurants at or near Palace Suites Heritage Hotel?
Yes, there's an onsite restaurant. The dining venue will be unavailable from July 1 2021 to September 1 2022 (dates subject to change). Nearby restaurants include Brasserie 07 (3-min walk), Oyster and Sushi Bar Bota Split (3 mi), and Creme de la Creme (3 mi).
What's the area around Palace Suites Heritage Hotel like?
Palace Suites Heritage Hotel is in Old Town Split, a short 9-minute walk from Split Station and 3 minutes' walk from Split Riva. The local area is popular for its beaches and our guests say it is very central.

Overall score and ratings

9.4

Exceptional

9.4/10

Cleanliness

9.3/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

Great last night in Split.
Everything was great about this stay. Rooms had lots of space, clean and the staff was great. 1st floor rooms where noisy due to proximity to the kitchen and dining room. But all other rooms we booked where great. It was also extremely convineint being so close to coffee shops and restaurants.
Shane, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Alex, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place, superb location
Lovely staff and that’s a tad unusual as we are finding out.
David, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The location of this property is what first got our attention. It is right in the old town a d walkable everywhere. Mate and his staff are superb. Nothing is too much trouble. We loved is so much we extended our stay. Rooms are spacious and clean. Breakfast is full of choice and good quality. Would totally recommend.
Bridget, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing location, great service and room!
Palace Suites Heritage Hotel is arguably the best situated hotel in the Split Old City. It's convenient to the port, restaurants, and the Old Palace. They provided great service, helping with parking and ferry logistics, dinner reservations, and answering general questions. The room was spacious, very comfortable, and modern, and the morning breakfast was very good. I'd definitely stay here and would recommend it as a solid location with truly an unbeatable location for enjoying your time in Split.
Travis, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rooms are spacious, uniquely setup and very comfortable. Location is perfect… staff were highly accommodating..
Marc, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great stay in Old Town Split
Wonderful place in the center of everything in Split. Cozy yet comfortable room, lovely rainfall shower, nice breakfast with delicious local food. Only warning is possible nighttime noise, but my A/C drowned out anything and I feel asleep easily (and I am a very light sleeper). Perfect location to explore everything Split has to offer, from the Riva to Diocletian’s palace to watching the sunset in Markan’s park. Highly recommend, especially for the price.
Britt, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean. Friendly staff. Great location!
Jake, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great little hotel
Excellent location. Quiet room. Great staff. Good breakfast. And an elevator! Recommend highly.
Ines, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Location, location, location. We arrived early, prior to check in and the staff was so accommodating. They let us store our luggage until our beautiful room with exposed walls was available. The breakfast was just what a traveler needs to get going in the morning and the location couldn't be better situated in the heart of People's Square and Diocletian's Palace. Highly recommend this gem of a hotel.
2-night romance trip
Verified Expedia guest review