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1 room, 2 adults

The Citadel by Pillow, Madrid, Spain

3-star3 stars
Great for familiesThis property has good facilities for families.
Calle Espejo 2, piso 2, Madrid, Madrid, 28013, Spain

3-star hostal within walking distance of Plaza Mayor
  • Free WiFi
  • Collect nightsYou can collect™ Rewards nights here


From 113 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

  • Amazing, at the heart of madrid central district with almost all central madrid…Sep 4, 2017
  • Great Jul 23, 2019

The Citadel by Pillow, Madrid, Spain

from Rs4,376
  • Standard Double Room, 1 Double or 2 Twin Beds
  • Superior Double Room
  • Triple Room
  • Double Room (Interior)

What’s around The Citadel by Pillow, Madrid, Spain


  • In Centro
  • Plaza Mayor - 5 min walk
  • Almudena Cathedral - 7 min walk
  • Puerta del Sol - 7 min walk
  • Royal Palace - 7 min walk
  • Gran Via Street - 8 min walk
  • Plaza de España - 10 min walk
  • El Rastro - 13 min walk

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 30 min drive
  • Madrid Principe Pio Station - 19 min walk
  • Madrid Recoletos Station - 26 min walk
  • Madrid Atocha Station - 26 min walk
  • Opera Station - 3 min walk
  • Sol Station - 8 min walk
  • Callao Station - 8 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts


  • 10 rooms
  • Arranged over 1 floor


  • Check-in time 2 PM-10 PM
  • Check-out time is 11 AM
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle *


  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the hostel

  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
Languages Spoken
  • English
  • French
  • Italian
  • Spanish

In the room

Home comforts
  • Air conditioning
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
Stay connected
  • Desk
  • Free WiFi
  • Daily housekeeping

The Citadel by Pillow, Madrid, Spain’s small print

Also known as

  • Citadel Pillow Hostel Madrid
  • The Citadel by Pillow Madrid
  • The Citadel by Pillow Hostal Madrid
  • Citadel Pillow Hostel
  • Citadel Pillow Madrid
  • Citadel Pillow
  • Citadel Pillow Hostal Madrid
  • Citadel Pillow Hostal
  • The Citadel by Pillow Hostal


Guests must contact this hotel in advance to reserve a crib (infant bed). Please contact the office using the information on the reservation confirmation received after booking.

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Late check-out can be arranged for an extra charge of EUR 10 (subject to availability)

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.8 From 133 reviews

Poor 2.0
Not a good hotel for the price.
Ana I., usRomance trip
Very good 8.0
Great location in Old City.
Great location in the Old City near the Opera Square. Up 2.5 flights of stairs, but does have a small elevator. Comfortable bed and room. Typical small European bathroom. Good amenities. Would recommend to others.
Weldon, caRomance trip
Very good 8.0
great location, clean and good value
Great location, clean hotel and nice staff. Bed slightly hard.
Timothy, gbRomance trip
Very good 8.0
Good location for Opera Train Station
Happy with my choice, close to station, door codes needed to access were a little tricky but everything was fine.
Steven, gb3 night business trip
Very good 8.0
Very well located, quiet and nice room.
gb1 night business trip

The Citadel by Pillow, Madrid, Spain

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