Guests
All properties in Banda Aceh, Aceh, Indonesia

Hermes Palace by BENCOOLEN

3.5-star hotel in Banda Aceh with outdoor pool and restaurant

  • Free WiFi and free parking
From
Rs4,044

Image gallery

  • Pool
  • Pool
  • Pool
  • Deluxe Room - Bathroom
  • Pool
Pool. Image 1 of 38.
1 / 38Pool
Jl. T Panglima Nyak Makam, Banda Aceh, 23125, Aceh, Indonesia
7.2.Good.
  • old hotel with smelly and too crowded alot of event happen in this hotel

    Dec 24, 2021

  • Hotel was good, even it's old hotel but good maintained. Parking space is small, so it's…

    Jun 25, 2021

See all 7 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 163 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Fitness center
  • Spa services

For families

  • Children's pool
  • Rollaway/extra beds (surcharge)
  • Stovetop
  • Television
  • Free toiletries
  • Garden

What’s around

  • Aceh Tsunami Museum - 45 min walk
  • Museum Aceh - 45 min walk
  • Masjid Raya Baiturrahman - 2.3 mi / 3.8 km
  • Taman Sari Park - 2.5 mi / 4.1 km
  • Taman Putroe Phang - 2.8 mi / 4.5 km
  • Harapan Bangsa Stadium - 4 mi / 6.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room
  • Grand Twin Room

What’s around

Landmarks

  • Aceh Tsunami Museum - 45 min walk
  • Museum Aceh - 45 min walk
  • Masjid Raya Baiturrahman - 2.3 mi / 3.8 km
  • Taman Sari Park - 2.5 mi / 4.1 km
  • Taman Putroe Phang - 2.8 mi / 4.5 km
  • Harapan Bangsa Stadium - 4 mi / 6.5 km
  • Pantai Lhoknga - 11.2 mi / 18.1 km
  • Pantai Lampuuk - 12.5 mi / 20.1 km
  • Lange - 13.2 mi / 21.3 km
  • Pasie Blang - 31.4 mi / 50.6 km
  • Teluk Jantang - 31.9 mi / 51.3 km

Getting around

  • Banda Aceh (BTJ-Sultan Iskandarmuda) - 13 min drive
map
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Jl. T Panglima Nyak Makam, Banda Aceh, 23125, Aceh, Indonesia

At a glance

Hotel size

  • This hotel has 163 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2:00 PM-11:00 PM
  • Check-out time is 11:00 AM
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Number of outdoor pools - 1
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Billiards or pool table

Working away

  • Business center
  • Number of meeting rooms - 1

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2006
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility

Languages Spoken

  • English
  • Indonesian

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Freshen up

  • Shower only
  • Free toiletries

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Microwave (on request)
  • Stovetop
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments.

Dining

HERMES - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

Oasis - Onsite lobby lounge. Open daily.

Fees & policies

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cribs/infant beds are available for IDR 400000.0 per night
  • Rollaway beds are available for IDR 425000.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Policies

This property accepts credit cards and cash.

Also known as

  • Hermes Palace Hotel Banda Aceh
  • Hermes Palace by BENCOOLEN Hotel
  • Hermes Palace by BENCOOLEN Banda Aceh
  • Hermes Palace by BENCOOLEN Hotel Banda Aceh
  • Hermes Palace Hotel
  • Hermes Palace Banda Aceh
  • Hermes Palace
  • Hermes Palace Hotel
  • Hermes By Bencoolen Banda Aceh

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hermes Palace by BENCOOLEN does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - 11:00 PM. Check-out time is 11:00 AM. Express check-in and check-out are available.
  • Yes, HERMES offers international cuisine. Nearby restaurants include Pizza Hut (2.1 mi), Nasi Goreng Daus Khas Aceh (2.2 mi), and Country Steakhouse (2.2 mi).
  • Hermes Palace by BENCOOLEN has an outdoor pool and a fitness center, as well as spa services and a garden.
7.2.Good.
  • 6.0.Good

    The fun police have been to visit

    Still the best hotel in Banda Aceh but unfortunately a few changes have taken place since my last visit. The spa has been closed down and it is no longer possible to get a beer by the pool - or anywhere else for that matter! As for the pool, if you want to swim you'll need to do so fully covered.

    Dene, 1 night trip, Sep 8, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We like the soft n firm bed n pillows, very restful

    3 night business trip, Sep 4, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Wouldn't come bacj

    Very few staff speaking English (or French). Bad WiFi. Slow service, lack of knowledge of menus in restaurants. Strict implementation of sharia law even within the hotel

    Pierre, 1 night family trip, Aug 15, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Séjours satisfaisants

    Nous y avons passés deux nuits et sommes très satisfaits de notre séjour. Premièrement la chambre était très grande ainsi que la salle de bains le seul point négatif est le manque de pression dans la douche.. Ensuite le petit-déjeuner était très varié Dernière chose vous êtes entouré de restaurants locaux et de brasseries.

    Bernard, 2 night family trip, Jul 30, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Ramlan, 2 night family trip, Apr 3, 2021

    Verified Hotels.com guest review

See all 7 reviews