Genting Hotel

Photo gallery for Genting Hotel

Primary image
Indoor spa tub
Indoor pool
Indoor pool
In-room safe, desk, iron/ironing board, free WiFi

Overview of Genting Hotel

Genting Hotel

4.0 star property
4-star hotel with full-service spa, connected to the convention center, near Santai Spa

9.0/10 Superb

994 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Pendigo Way, Birmingham, England, B40 1PU
Main amenities
  • Daily housekeeping
  • Casino
  • 18 restaurants and 5 bars/lounges
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • Health club
  • Sauna
  • Self parking
  • Room service
  • 3 coffee shops/cafes
For families
  • Connecting/adjoining rooms available
  • Television
  • Daily housekeeping
  • Elevator
  • Dry cleaning/laundry service
  • Offsite parking available
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • On the waterfront
  • Resorts World Birmingham - 5 min walk
  • National Exhibition Centre - 18 min walk
  • National Motorcycle Museum - 26 min walk
  • The Vox Conference Centre - 1 min drive
  • Pendigo Lake - 1 min drive
  • The Bear Grylls Adventure - 1 min drive
  • Birmingham Business Park - 5 min drive
  • Blythe Valley Park - 10 min drive
  • Sarehole Mill - 16 min drive
  • Belfry Golf Club - 10 min drive

Getting around

  • Birmingham Airport (BHX) - 5 min drive
  • Coventry (CVT) - 19 min drive
  • East Midlands Airport (EMA) - 38 min drive
  • Solihull Hampton-in-Arden Station - 7 min drive
  • Birmingham Marston Green Station - 9 min drive
  • Birmingham International Station - 27 min walk
  • Airport shuttle (surcharge)

About this property

Genting Hotel

Genting Hotel is just 2.3 mi (3.8 km) from the airport and offers a shuttle (available 24 hours) for GBP 10 per vehicle one-way. Guests can grab a bite to eat at one of the 18 restaurants and visit the spa to be pampered with deep-tissue massages, facials, or body treatments. Other highlights at this upscale hotel include 5 bars/lounges, a casino, and an indoor pool. The location and comfortable guestrooms get great marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 182 rooms

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (GBP 15.00 per night)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • 18 restaurants
  • 5 bars/lounges
  • 3 coffee shops
  • Room service (late night)
  • Snack bar/deli

Taking the kids

  • Bowling alley

What to do

  • Bowling alley
  • Shopping
  • Ski area nearby
  • Ice skating nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour fitness center
  • An indoor pool
  • Shopping mall on site
  • Casino
  • Full-service spa
  • 10 casino gaming tables
  • 30 casino slot machines
  • 2 casino VIP rooms
  • Sauna

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Grab bar near toilet
  • Grab bar in shower
  • Bathroom emergency pull cord

Languages spoken

  • English
  • French
  • German
  • Greek
  • Italian
  • Spanish

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Recycling

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Santai Spa. Services include deep-tissue massages, hot stone massages, facials, and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of GBP 15.00 for adults and GBP 9.95 for children (approximately)
  • Airport shuttle service is offered for an extra charge of GBP 10 per vehicle (one-way, Maximum occupancy 6)

Renovations and closures

The property is closed: Christmas Eve and Christmas Day.

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cribs/infant beds are available for GBP 15.0 per night
  • Guests must contact this property in advance to reserve rollaway/extra beds

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs GBP 15.00 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Rollaway beds are only suitable for guests aged up to 12.

Also known as

Genting Hotel Birmingham
Genting Birmingham
Genting Hotel Hotel
Genting Hotel Birmingham
Genting Hotel Hotel Birmingham

Frequently asked questions

Overall score and ratings

9.0

Superb

9.4/10

Cleanliness

9.1/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Carol, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Claire, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Annette, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wayne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Beautiful hotel but electric charging -not so much
I chose the hotel because it advertised electric charging points. But although I had to pay £15 to get into the garage to use it, there was only one which wasn't working and was only 7KW anyway so would have taken ages. The room itself was one the best ever: spacious, well equipped and comfortable. But if you are looking to charge your electric car call to find if they've caught up with the 21st century yet.
Perry, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Cara-lea, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great room! We stayed in the Penang, complimentary mini bar. Free parking. Would definitely stay again!
Charlotte, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

stuart, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Mahnaz, 1-night trip
Verified Hotels.com guest review