Nestled near Aguas Calientes Hot Springs, Hotel El Quetzal Machupicchu offers a warm retreat. Begin your day with continental breakfast and stay connected with in-room WiFi. The 24-hour front desk and tour assistance ensure a seamless experience.
Reviews
7.87.8 out of 10
Good
Popular amenities
Laundry facilities
Non-smoking
Free breakfast
24/7 front desk
Free WiFi
Main amenities (6)
Daily housekeeping
24-hour front desk
Front-desk safe
Self-serve laundry
Luggage storage
Tour/ticket assistance
Feel at home (5)
Private bathroom
Television
Daily housekeeping
Laundry facilities
Free toiletries
Room options
Available filters for rooms
Showing 2 of 2 rooms
View all photos for Deluxe Twin Room, Mountain View
Deluxe Twin Room, Mountain View
Highlights
Balcony
Flat-screen TV
Private bathroom
Satellite channels
Daily housekeeping
30 sq m
Mountain view
Sleeps 2
2 Double Beds
View all photos for Deluxe Double Room, Mountain View
Alejandro Velasco Astete Intl. Airport (CUZ) - 47.1 miles/75.8 km
Machu Picchu Station - 2 min walk
Restaurants
Full House Peruvian Cuisine - 4 min walk
Mapacho Craft Beer Restaurant - 4 min walk
Café Inkaterra - 1 min walk
Inkaterra Restaurant Principal - 1 min walk
El Antojito Polleria - 4 min walk
About this property
Hotel El Quetzal Machupicchu
Hotel El Quetzal Machupicchu offers a great location, putting you within a 15-minute walk of Aguas Calientes Hot Springs. Free perks include WiFi and continental breakfast daily between 5 AM and 8 AM.
At a glance
Hotel size
6 rooms
Arriving/Leaving
Check-in time starts at noon
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 5 AM–8 AM
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Facilities
Safe-deposit box at front desk
Room amenities
Be entertained
32-inch flat-screen TV
Satellite TV channels
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Free toiletries
Stay connected
Free WiFi
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
Children & extra beds
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
Policies
This property accepts credit cards.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Also known as
Hotel El Quetzal Machupicchu
Hotel El Quetzal
El Quetzal Machupicchu
El Quetzal Machupicchu
Hotel El Quetzal Machupicchu Hotel
Hotel El Quetzal Machupicchu Machu Picchu
Hotel El Quetzal Machupicchu Hotel Machu Picchu
Frequently asked questions
Does Hotel El Quetzal Machupicchu offer free cancellation for a full refund?
Yes, Hotel El Quetzal Machupicchu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel El Quetzal Machupicchu?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel El Quetzal Machupicchu?
Sorry, there's no onsite parking at Hotel El Quetzal Machupicchu.
What are the check-in and check-out times at Hotel El Quetzal Machupicchu?
You can check in starting at noon. Check-out time is 11:00 AM.
Does Hotel El Quetzal Machupicchu have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel El Quetzal Machupicchu like?
Hotel El Quetzal Machupicchu is a short 2-minute walk from Machu Picchu Station and 11 minutes' walk from Aguas Calientes Hot Springs.
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Hotel El Quetzal Machupicchu Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
7.4/10
Property conditions & facilities
Reviews
This review was submitted before 2018 and has not been verified.
4/10 Fair
30 October 2017
Uma má experiência
Hotel localizado de frente para a linha de trem, o que ocasionou um barulho infernal durante a madrugada e logo cedo pela manhã. O quarto em que ficamos, embora simples, aparentemente havia sido reformado recentemente (cama confortável, aparelho de TV moderno), mas o banheiro exalava um leve cheiro desagradável de esgoto, certamente resultado de trabalhos mal feitos no encanamento. Café da manhã pobre. Relação custo-benefício muito ruim.
Bruno
Bruno, 1-night trip
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
24 September 2017
Nice place
Front counter was helpful and let us keep our baggage there for a few hours extra until our train arrived. Average breakfast, price was good with a mountain view and comfortable beds, noise wasn't too bad either. Overall pretty good.
Justin
Justin, 1-night trip
This review was submitted before 2018 and has not been verified.
8/10 Very good
19 September 2017
Funcionarios excelentes
Funcionarios excelentes
Foram nos recepcionar na estacao de trem
Muito prestativos nos ajudaram a ligar para o guía para organizar a visita a machu pichhu
O Jim deu otimas dicas quanto ao tour.
Lunch box para quem acordar cedo para ir para mp.
Guardaram nossa mala ate o fim do día.
Indicamos muito este hotel
Obrigado Mayra e Jim voces foram excelentes.
ronaldo
ronaldo , 1-night trip
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
12 September 2017
Atendimento nota 10
O Hotel é bem simples, mas o quarto bem confortável, limpo e espaçoso. O diferencial neste hotel é o atendimento. O senhor dono do hotel é muito atencioso, foi nos buscar na estação, incansável e prestar toas as informações sobre o local, deu dicas valiosas. Como no outro dia tínhamos que madrugar para ir a MachuPicchu, nos deixou um box lunch para levar, muito farto e gostoso. Super recomendo!
Cátia V
Cátia V, 1-night trip
This review was submitted before 2018 and has not been verified.
2/10 Poor
4 September 2017
Hôtel Pas fiable, sur réservation!
Malheureusement nous n'avons pas séjourné dans l'hôtel choisi et réservé car il ne restait qu'une seule chambre de disponible sur les deux réservés. L'hôtel avait sur réservé! Il nous ont relocalisé dans un autre endroit de qualité moindre et bruyant.
nathalie
nathalie, 1-night trip
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
11 August 2017
Daniel
Daniel, 1-night trip
This review was submitted before 2018 and has not been verified.
6/10 Good
25 July 2017
Buena Experiencia
muy buena experiencia en el hotel con las comodidades necesarias para el tipo de turismo que fuimos a buscar
Daniel
Daniel, 3-night trip
This review was submitted before 2018 and has not been verified.
6/10 Good
6 July 2017
Muy ruidoso
Pese al buen servicio, la comodidad fue terrible. Se escucha mucho ruido de los demas huespedes. Se escucha mucho ruido de los transeuntes. Está frente a la vía del tren y el ruido es fastidioso
Verified traveller
1-night trip
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
26 June 2017
Waldemiro
Waldemiro, 1-night trip
This review was submitted before 2018 and has not been verified.
8/10 Very good
18 June 2017
Se contactaron conmigo para esperarme en la estación de tren, lo cual aprecio mucho pues te ahorra tiempo en buscar la dirección. Se localizan justo al lado de las vías si piensan madrugar para escalar Machu Picchu es un buen despertador pues los trabajos en las vías comienzan a las 5 am. Buen lugar para quedarse una sola noche. El cubo de la regadera del baño tenía algo de moho el resto estaba limpio y cómodo.
Margarita
Margarita, 1-night trip
This review was submitted before 2018 and has not been verified.
8/10 Very good
8 June 2017
Boa escolha
Estadia rapida, atendimento atencioso e simpatico. Bem localizado. Cafe da manha ok. Dicas otimas sobre Machu pichu.
Rosalva
Rosalva, 1-night trip
This review was submitted before 2018 and has not been verified.
6/10 Good
24 May 2017
Reasonable hotel but too noisy
Booked this hotel as it advertised a room with a river/mountain view. It didn't mention however that the railway line was right outside the hotel. It was impossible to sleep once workmen started working on the railway outside banging around from 1am onwards especially due to the balcony door that wouldn't close. No sound insulation from the balcony doors either. If you're a deep sleeper and not woken easily it would be fine and a reasonable location. If not, I'd look elsewhere...
Marco
This review was submitted before 2018 and has not been verified.
6/10 Good
19 May 2017
Localização Boa.cuidados com aparências a desejar
Box do banheiro não fecha direito.Lixo do banheiro com tampa quebrada.
Verified traveller
This review was submitted before 2018 and has not been verified.
2/10 Poor
16 May 2017
I was sent to Hatun Samay Hotel, very bad hotel.
1) For one occasion (the only time I needed shower) I had no hot water for shower. My daughter complained it switched from very hot to freezing cold and then switched back to very hot after 10 seconds. I considered the shower doesn't work at all. At the end we didn't take shower. Just use water to wipe my body.
2) The window is facing a wall that is 10 cm away. No view
3) The room is so small that barely can fit for 2 single beds
4) Wi-fi absolutely does not work in the room. My room chair was placed in the hall way. I figured the previous guests put it there to access internet because wi-fi is never not working in the room
5) Wi-fi only works 70% of the time. I have to agree with other guests' review.
6) Wi-fi doesn't work in the lobby. I only see "obtaining IP address".
Verified traveller
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
10 May 2017
Bom custo benefício
Ficamos pouco tempo pois chegamos a noite e na manhã seguonte saímos cedo para visitar Machu Picchu,mas os funcionários são muito cordiais e competentes e ajudam em tudo o que precisarmos. Fornecem um pacote com café ds manhã para levarmos para o passeio.
Rosangela
This review was submitted before 2018 and has not been verified.
8/10 Very good
10 May 2017
local bem simples só para dormir
Boa localização na frente da estação, o que pode incomodar por causa do barulho. O quarto tinha cheiro de mofo. Como saímos cedo nos fizeram um lanche para levar.
Verified traveller
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
2 May 2017
Amazing Staff , Location !!
we loved our stay , they were very helpful on everything , we had to go to Machu Picchu at 5 am and they even pack our breakfast to take with us ! great hotel !!
Verified traveller
This review was submitted before 2018 and has not been verified.
8/10 Very good
23 April 2017
Great service and location.
The room was verge, expensive, but that's probably the price for being so close to the station and main market. The location was excellent, few mins from the station and main bus stop. The reception service was excellent, they went out of their way to help us. Very happy and satisfied with the experience.
Verified traveller
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
22 April 2017
Muy buena predisposición
Gabriela
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
11 March 2017
Excellent experience
Great hotel if you bring some earplugs with you (which, in my opinion, every traveller should).
We did not experience any of the "wet bathroom" conditions found in other reviews. Everything was extremely clean and comfortable. The owner is a really nice guy who was immensely helpful. Location is superb (3 mins to train station and 5 mins to bus station). If you're leaving early in the morning like most people, you can take your free breakfast with you "to go"
Verified traveller
This review was submitted before 2018 and has not been verified.
8/10 Very good
7 March 2017
Très bon accueil
Accueil très sympathique et de très bons conseils pour la suite de notre séjour
L'hôtel et propre confortable. L'emplacement en bord de rivière et de la gare apporte quelques nuisances mais la rapport qualité prix reste satisfaisant
Pierre Alain
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
12 September 2016
Excelente atención
La amabilidad del personal es lo mejor del hotel, muy atentos y nos prepararon un desayuno para llevar a la excursión Excelente atención
Maria Paula
This review was submitted before 2018 and has not been verified.
6/10 Good
26 August 2016
Verified traveller
This review was submitted before 2018 and has not been verified.
6/10 Good
19 August 2016
Nice staff, but hotel needs better amenities
More hostal than hotel but the staff is very pleasant and helpful. Rooms and lobby need more electric outlets, beds need updating and toiletries need improvement such as providing hair conditioner and body lotion. Wifi only works temporary and not in rooms at all. The breakfast was excellent and ready at 3:30am which was a nice touch.
Keith
This review was submitted before 2018 and has not been verified.
8/10 Very good
9 August 2016
Great overnight stay
Very near the train station, hotel staff was friendly.