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Hotel Neiva Plaza

Photo gallery for Hotel Neiva Plaza

Minibar, in-room safe, desk, soundproofing
Outdoor pool
Outdoor pool
Outdoor pool

Overview of Hotel Neiva Plaza

Hotel Neiva Plaza

3.5 star property
3.5-star hotel in Neiva with spa and outdoor pool

8.6/10 Fabulous

30 verified guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
Calle 7 N 4 - 62, Neiva, Huila, 410010

Room options

About this area

What's nearby

  • Heart of Neiva

Getting around

  • Neiva (NVA-Benito Salas) - 14 min drive
  • Airport shuttle (surcharge)


  • Solas Restaurante - 4 min walk
  • Domino - 5 min walk
  • Restaurante El Asadero - 7 min walk
  • Oregano Restaurante - 9 min walk
  • Prego Pizzeria - 10 min walk

About this property

Hotel Neiva Plaza

Hotel Neiva Plaza is just 1.9 mi (3.1 km) from the airport and offers a shuttle (available 24 hours) for COP 20000 per vehicle roundtrip. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Salon Azul, which serves regional cuisine and is open for breakfast, lunch, and dinner. This Colonial hotel also features a rooftop terrace, a fitness center, and a snack bar/deli.



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 87 rooms
  • Arranged over 5 floors


  • Check-in time starts at 3:00 PM
  • Minimum check-in age - 18
  • Check-out time is 1:00 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Parents must have child's birth certificate and photo ID*
  • No cribs (infant beds)


  • Pets allowed (dogs only)*
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free covered onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site


  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • Restaurant
  • Coffee shop
  • Private dining
  • Room service
  • Snack bar/deli

Working away

  • Business center
  • Conference center


  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage


  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa


  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Pool access ramp on site


  • Spanish

Room amenities

Be entertained

  • 32-inch TV

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service


  • Daily housekeeping
  • In-room safe

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.


Salon Azul - This restaurant specializes in regional cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 20000 per vehicle (roundtrip)

Children & extra beds

  • Rollaway beds are available for an additional charge
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of COP 70000 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Property Registration Number 3908

Also known as

Hotel Neiva Plaza
Hotel Neiva Plaza Hotel
Hotel Neiva Plaza Neiva
Hotel Neiva Plaza Hotel Neiva

Frequently asked questions

Does Hotel Neiva Plaza offer free cancellation for a full refund?
Yes, Hotel Neiva Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Neiva Plaza?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Neiva Plaza?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Neiva Plaza?
Yes, dogs are welcome. There's a charge of COP 70000 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Neiva Plaza?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Hotel Neiva Plaza?
Yes, an airport shuttle is available. The charge is COP 20000 per vehicle roundtrip.
What are the check-in and check-out times at Hotel Neiva Plaza?
You can check in starting at 3:00 PM. Check-out time is 1:00 PM. Contactless check-in and check-out are available.
What is there to do at Hotel Neiva Plaza and nearby?
Hotel Neiva Plaza has a spa and an outdoor pool, as well as a fitness center.
Are there restaurants at or near Hotel Neiva Plaza?
Yes, Salon Azul offers regional cuisine. Nearby restaurants include Solas Restaurante (4-min walk), Domino (5-min walk), and Restaurante El Asadero (7-min walk).
What's the area around Hotel Neiva Plaza like?
Hotel Neiva Plaza is in the heart of Neiva, a short 1-minute walk from Neiva Cathedral and 20 minutes' walk from University Corporation of Huila.







Staff & service




Property conditions & facilities




10/10 Exceptional

John, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Billy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Hotel Neiva Plaza it is well located, near to the financial area, rooms are very comfortable, it has free WiFi and an excellent swimming pool, ideally after a working day, and also the Hotel Staff are really nice
Enrique, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Blanca, 1-night family trip
Verified guest review

4/10 Fair

Receptionist needs retrained
Receptionist tried to charge 555,000 Cops on bookin pointed booked for 522,000 Cops. She the toll us booking includes breakfast only for first 2 of 3 nights. On check out staff asked why did not have breakfast. Glass in bathroom not cleaned. Mini bar 20% more than room service or restaurant. Pool cloudy at three days thus unable to see bottom at depth of 1.3m. Thus refused to use. Worst left tape on sink turn only 1/8th ( YES 1/8th) will blast water out of V shape sink covering yourself, which our 5 year old son did, showering himself in water in the panicked to escape slipped on tiled floor hitting his head on the floor. By comforting my son for 30 minutes stopped me removing the offending items, as that sound of your childs head hitting the floor is scary to say the least.
Gervaise, 3-night family trip
Verified guest review

10/10 Exceptional

Very nice hotel
Stayed at this hotel over 35 years ago and had to go back to it, it did not disappoint. Staff was excellent and the facilities were very good. Unfortunately the city has changed a lot since my last visit and although the hotel is top notch, I would not recommend leaving the hotel at night unless it is in a cab.
Carlos, 1-night trip
Verified Expedia guest review

10/10 Exceptional

ELIZETH J, 1-night trip
Verified guest review

10/10 Exceptional

DANIEL, 1-night trip
Verified guest review

8/10 Very good

Claudia Inés, 1-night family trip
Verified guest review

6/10 Good

Valida el costo del hotel vs loq ue se paga
Me encanto el hotel, la alimentación y sus intalaciones, no obstante en me dieornun precio y al lelgar me indicaron que faltaba incluir un valor por seguro, y en mi entender estaba en el valor todo incluido igual apgue mi estadia completa como indico el htel unos 40 mil pesos demas, pero de resto todo maravilloso
Jerson David, 1-night family trip
Verified guest review