2/10 Poor
4 September 2023
Do not stay here!!!!
We were overcharged; put in a room we were not booked for-booked a king but put in a room with two doubles-charged same amount. I’m sure our room was given to someone else because we arrived later in evening. Person at desk said rooms were being renovated but there might be one available on Saturday. Maybe someone was checking out? I told her Nevermind-once we unpacked and were running around on Saturday we were not going to come back and change rooms. Room had sticky floor in kitchen, remote not working in bedroom broken/loose kitchen faucet. It was a mess. Front desk clerk basically lied and charged me $100 over what I should have been charged for this room. Her compensation? I could have a snack and a drink. I chose not to partake.
Verified traveller
2-night trip
Verified Hotels.com guest review