Luxpoint Hotel Surabaya

Photo gallery for Luxpoint Hotel Surabaya

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Premium bedding, desk, free WiFi
Premium bedding, desk, free WiFi
Premium bedding, desk, free WiFi
Premium bedding, desk, free WiFi

Overview of Luxpoint Hotel Surabaya

Luxpoint Hotel Surabaya

3.5 star property
3.5-star hotel in Gubeng with restaurant and bar/lounge

6.8/10 Good

5 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Restaurant
  • Bar
Map
Jalan Bratang Jaya Nomor 43, Surabaya, 60284
Main amenities
  • 34 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
For families
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Premium bedding
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Gubeng
  • Surabaya Town Square - 5 min drive
  • Surabaya Zoo - 6 min drive
  • Royal Plaza Surabaya - 5 min drive
  • Submarine Monument (Monumen Kapal Selam) - 6 min drive
  • Galaxy Mall - 6 min drive
  • Surabaya Plaza Shopping Mall - 6 min drive
  • Tunjungan Plaza - 6 min drive
  • Grand City Surabaya - 18 min drive
  • BG Junction - 7 min drive
  • Petra Christian University - 7 min drive

Getting around

  • Surabaya (SUB-Juanda) - 36 min drive
  • Surabaya Gubeng Station - 6 min drive
  • Surabaya Pasar Turi Station - 9 min drive

About this property

Luxpoint Hotel Surabaya

Located in the entertainment district, Luxpoint Hotel Surabaya is a great choice for a stay in Surabaya. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. There's also a snack bar/deli, and rooms offer balconies and refrigerators.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 34 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 1 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Built in 2015
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages spoken

  • English
  • Indonesian

Room amenities

Be entertained

  • Television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning

Sleep well

  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cash deposit: IDR 50000.00 per stay

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for IDR 125000.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Policies

This property accepts credit cards.

Also known as

Luxpoint Hotel Surabaya
Luxpoint Hotel
Luxpoint Surabaya
Luxpoint
Luxpoint Hotel Surabaya Hotel
Luxpoint Hotel Surabaya Surabaya
Luxpoint Hotel Surabaya Hotel Surabaya

Frequently asked questions

Overall score and ratings

6.8

Good

7.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Property conditions & facilities

8/10 Very good

Super quick check-in and friendly staffs
Nice comfy bed Clean bathroom Small room but complete facility
Verified Expedia guest review

2/10 Poor

Terribly bad.
Hotel property was very bad. Service was terribly bad. I could not check in the reason was they did not receive the hotel confirmation from hotels.com, they said. After having long conversation, finally they allow me to check in. NO HOT WATER. THE LINEN WAS NOT CLEANED. Over all, the HOTEL WAS TERRIBLE. I WILL NEVER STAY IN THAT HOTEL AGAIN. NEVER! NOT RECOMMENDED HOTEL!!!
Verified Hotels.com guest review

10/10 Exceptional

Kamar fam ternyata kecil
Nuliwati, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

8/10 Very good

BILIK KECIL SEMPIT DAN INTERNETNYA SANGAT PERLAHAN
Verified Hotels.com guest review