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All properties in Tulum, Tulum, Quintana Roo, Mexico
1 room, 2 adults
Aparthotel

Los Amigos Tulum

3.5-star3.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Beach property
  • Free WiFi
  • Free self parking
Calle 14 Sur, Lote 16, Tulum, QROO, 77780, Mexico

Comfortable apartment with kitchenette, near Tulum National Park
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Beach property
    • Free WiFi
    • Free self parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • They take forever to respond to any emails. They never pick up the phone when you call.…Nov 12, 2020
  • Beautiful pool, nice and clean suite and great staff. the surrounding area is still…Oct 22, 2020

Los Amigos Tulum

from Rs4,942
  • Design Studio 1
  • Design Studio 2
  • Design Studio 3
  • Design Studio 4
  • New Design Studio 1
  • New Design Studio 2
  • Design Suite, Kitchenette, Garden View
  • Boutique Suite
  • Deluxe Master Suite 1
  • Deluxe Master Suite 2
  • Deluxe Maste Suite 3
  • Deluxe Master Suite 4
  • Skyview Suite
  • Luxury Penthouse, Kitchenette, Garden View
  • Luxury SKY Penthouse

What’s around Los Amigos Tulum

Landmarks

  • In La Veleta
  • Tulum National Park - 35 min walk
  • Dos Aguas Park - 21 min walk
  • Cenote Crystal - 42 min walk
  • Tulum Beach - 3.1 mi / 4.9 km
  • Tulum Mayan Ruins - 3.7 mi / 6 km
  • Playa Paraiso - 4 mi / 6.5 km
  • Sian Ka'an Biosphere Reserve - 6.2 mi / 10 km

Getting around

  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 15 apartments
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
The front desk is open daily from 8 AM - 10 PM. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking

  • Onsite parking limited

Payment types at the property

* See small print for additional details or extra charges

The manager

The manager

Speaks: English, German, Italian, Spanish.

At the aparthotel

Food and drink
  • Barbecue grills
Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
  • Bicycle rentals on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Free use of nearby fitness center
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Year Built - 2014
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
Languages Spoken
  • English
  • German
  • Italian
  • Spanish

In the apartment

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
  • MP3 docking station
Stay connected
  • Free WiFi
Food and drink
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Stovetop
  • Cookware, dishware, and utensils
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

Los Amigos Tulum’s small print

Also known as

  • Los Amigos Tulum Condo
  • Los Amigos Tulum Tulum
  • Los Amigos Tulum Aparthotel
  • Los Amigos Tulum Aparthotel Tulum
  • Los Amigos Tulum
  • Los Amigos Tulum Hotel
  • Los Amigos Tulum Aparthotel

Policies

Guests must contact this hotel in advance to reserve a day bed.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned, and disinfectant is used to clean the property.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Los Amigos Tulum

  • What are the cleanliness and hygiene measures currently in place at Los Amigos Tulum?
    This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Is parking offered on site at Los Amigos Tulum?
    Yes, there's free self parking. Parking spots may be limited.
  • Is there a pool at Los Amigos Tulum?
    Yes, there's an outdoor pool.
  • Are pets allowed at Los Amigos Tulum?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Los Amigos Tulum?
    You can check in from 3 PM - midnight. Check-out time is 11 AM. Contactless check-out is available.
  • Are there restaurants at or near Los Amigos Tulum?
    Yes. Nearby restaurants include Los Aguachiles Tulum (11-min walk) and El Camello Jr (12-min walk).
  • Is airport shuttle service offered by Los Amigos Tulum?
    Yes, an airport shuttle is available.
  • What is there to do at Los Amigos Tulum and nearby?
    Have fun during the warmer months with activities nearby such as rock climbing. Additional recreation onsite includes yoga. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a fitness center and spa services. Los Amigos Tulum also has a picnic area and a garden.

Recent reviews

Very good 8.2 From 31 reviews

Good 6.0
We stayed in the penthouse room. It was clean and spacious. It was our first time staying in tulum but our second location. We stayed at another hotel prior and water to see different parts of tulum. Pros... like I said the place is clean and spacious. concrete floors, high ceilings a nice layout. Cons.. it's far from everting and not the safest neighborhood (vibe). the water pressure kept going in and out and literally barely any hot water. Our room had a jacuzzi and we wanted to use it but it was pointless because it would of taken the duration of our entire stay to get it to fill up with hot water. The wifi was completely down. we couldn't get a signal what so ever (it could of been a fluke) No elevator so you will have to carry your bags up (not a big deal) but letting you know.
Jason, us2 night romance trip
Exceptional 10.0
Very good. Great staff. Very clean. Beautiful rooms. I did Wished it had a gym. Or a 24hr food service
M&K, us3 night romance trip
Exceptional 10.0
Beautiful property in a convenient location. The staff is very friendly and helpful. Close to the town and excellent shuttle service to the private beach.
us5 night trip with friends
Exceptional 10.0
It was really Clean! Amazing view and the pool was perfect!
us3 night family trip
Very good 8.0
Loved the spacious condos! Staff so friendly and helpful. Close to the central area. Downside is the construction around. They did supply ear plugs. There’s also access to a beach club at a sister location but we did not partake. We were too busy sightseeing.
us3 night romance trip
Poor 2.0
The room smelled like raw sewage all night and all morning. It appears the noxious odor was coming from the toilet/shower/sink drains. No one is present at the check in counter at night to complain to. Had to deal with noxious smell until checking out early. Could not sleep and gave both wife and me a bad headache. They should not be selling this room to anyone until problem is fixed. Also the room is very small, which was understandable, but the literally placed A/C unit directly above your bed so it is not possible to sleep and have A/C on at the same time.
us1 night family trip
Exceptional 10.0
I loved the full kitchen, a big plus. Was very comfortable and modern. Bed was huge and comfy. Loved the little infinity pool the most, spent a lot of time on the roof meeting other guests and relaxing. We were VERY happy with Los Amigos!
ca7 night romance trip
Fair 4.0
Pictures are NOT UPDATED! Doesn't look like that
I will be honest, the main picture of the pool is what I had my HEART set on to see - I believe there are 3 properties in all of Los Amigos and so they are differ. I am not going to lie I was VERY disappointed going there because from the pictures as you can see the entire communities are surrounding by jungle! That is NOT how it looks like now - there was NO TREES around and these pictures are NOT UPDATED. There is so much construction in the area (which isn't their fault) but I do think the hotel should update it to reflect what it currently looks like - because I promise you - those pictures are nothing how the building and area look like. Very disappointed in the false advertising. The receptionist were nice however and accommodating but my review is just on the appearance and the reality of the pictures - wouldn't want ppl to get the same impression I did..
us1 night romance trip
Very good 8.0
Nice but be careful with the pictures...
Painful check in, we had to move from 3 different location, nobody was able to find my reservation (that was already paid). After 45 min, they gave me a room, which was the one the one that I booked with Skyview. Finally, the one booked was available and I have been able to let me luggage. Very comfortable room with skyview, similar to the one in the pictures. Clean but with huge spider in the bathroom. The pool was different that the one showed in almost all the pictures. The area is under construction, lot of noise during the morning until the night. Place is located at 12KM from the beach but It results to be at 30 min in car/taxi because of traffic. For the price, I was expecting a better service in a nicer area.
mx2 night trip
Very good 8.0
Sonia the receptionist is so sweet and very helpful
us3 night romance trip

Los Amigos Tulum