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All properties in Puerto Vallarta, Puerto Vallarta, Jalisco, Mexico

Sunscape Puerto Vallarta Resort & Spa - All Inclusive

3.5-star beachfront resort with outdoor pool, near Cruise Ship Terminal

  • Free WiFi in lobby and free parking
From
Rs12,102

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1 / 91Guest Room View
7.4.Good.
  • The service was amazing however the food wasn’t very good and the liquor was cheap liquor…

    Mar 11, 2021

  • The ocean view was amazing. Overall our experience was good.

    Jan 1, 2021

See all 340 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Walkable
Convenient
Shopping
Transport options
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 340 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 2 beach bars
  • Outdoor pool
  • Free children's club

Feel at home

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)

What’s around

  • On the beach
  • Bay of Banderas - 42 min walk
  • Vallarta Casino - 22 min walk
  • Marina Golf Club - 26 min walk
  • El Faro Lighthouse - 26 min walk
  • International Convention Center - 30 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Sun Club Deluxe Ocean View 2 Double Beds
  • Sun Club Deluxe Ocean View 1 King Bed
  • Deluxe Tropical View 2 Double Beds
  • Deluxe Tropical View 1 King Bed
  • Deal Of the Day
  • Deluxe Family Kids Garden View
  • Deluxe Junior Suite Bay View King
  • Deluxe Junior Suite Bay View Double
  • Sun Club Romantic Suite Bay View
  • Sun Club Junior Suite Bay View
  • Sunclub Two Stories Suite Bay View
  • Sun Club Deluxe Romantic Suite Ocean Front
  • Deluxe Partial Ocean View King
  • Deluxe Partial Ocean View Double
  • Sun Club Romantic Suite Bay View with Terrace
  • Sun Club Two Stories Suite Bay View with Terrace

Location

  • On the beach
  • Bay of Banderas - 42 min walk
  • Vallarta Casino - 22 min walk

What’s around

Landmarks

  • On the beach
  • Bay of Banderas - 42 min walk
  • Vallarta Casino - 22 min walk
  • Marina Golf Club - 26 min walk
  • El Faro Lighthouse - 26 min walk
  • International Convention Center - 30 min walk
  • Cruise Ship Terminal - 2.3 mi / 3.8 km
  • La Isla - 3 mi / 4.9 km
  • Nayar Vidanta Golf - 5.8 mi / 9.3 km
  • Malecon - 6.3 mi / 10.1 km
  • Nuevo Vallarta Beach - 6.9 mi / 11.2 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 3 min drive
  • Central Camionera Station - 26 min walk

At a glance

Hotel size

  • This hotel has 340 rooms

Arriving/leaving

  • Check-in time 3 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. This property offers health screenings for COVID-19 onsite. PCR screening is available for a surcharge. Antigen screening is available at no charge. Guests should contact the concierge upon arrival to schedule departure health screenings.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • Supervised childcare/activities (free)

Food and drink

  • 5 restaurants
  • 4 bars/lounges
  • 2 beach bars
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar

Things to do

  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Spa services on site
  • Playground on site
  • Scuba diving on site
  • Swim-up bar
  • Billiards or pool table

Working away

  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

All-inclusive room rates at Sunscape Puerto Vallarta Resort & Spa - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Land activities
  • Fitness facilities
  • Miniature golf
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Bartending
  • Cooking
  • Dancing
  • Language
  • Pilates
  • Water fitness
  • Yoga

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included
  • Airport transfers

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Sunscape Puerto Vallarta Resort All Inclusive
  • Sunscape Puerto Vallarta Resort Spa All Inclusive
  • Sunscape Resort All Inclusive
  • Sunscape Puerto Vallarta Resort Spa
  • Sunscape All Inclusive
  • Sunscape Puerto Vallarta
  • Sunscape Puerto Vallarta Resort
  • Sunscape Puerto Vallarta Incl
  • Sunscape Puerto Vallarta
  • Sunscape Puerto Vallarta Resort Spa
  • Sunscape Puerto Vallarta Optional All Inclusive
  • Sunscape Puerto Vallarta Resort Spa All Inclusive
  • Sunscape Puerto Vallarta Resort Spa Optional All Inclusive
  • Sunscape Puerto Vallarta Resort & Spa - All Inclusive Resort
  • Sunscape Puerto Vallarta All Inclusive
  • Sunscape Puerto Vallarta Resort Spa
  • Sunscape Puerto Vallarta Resort All Inclusive
  • Sunscape Puerto Vallarta All Inclusive

Optional extras

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for MXN 200 per 24-hour period (1-device limit, rates may vary)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Sunscape Puerto Vallarta Resort & Spa - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. RV/bus/truck parking is available.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - anytime. Check-out time is noon.
  • Yes, there are 5 onsite restaurants. Nearby restaurants include taco de Marlin (3-min walk), Tintoque (2 mi), and Benitto's Paninoteca Bar (2.1 mi).
  • No, this resort doesn't have a casino, but Vallarta Casino (5-min drive) is nearby.
  • Have fun with onsite activities such as scuba diving, and improve your game on the tennis courts. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include 2 beach bars and a fitness center. Sunscape Puerto Vallarta Resort & Spa - All Inclusive also has spa services and a garden.
7.4.Good.
  • 10.0.Exceptional

    So amazing!! Beautiful view, great staff! Will be back!

    4 night family trip, Dec 12, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Terrible customer service. Only one decent restaurant on the resort. Our AC went out the first night and they never repaired it.

    5 night family trip, Dec 8, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The entertainment team did a great job, especially Fabian and Jessica. We traveled with 5 kids ranging in ages 7 to 13 and they constantly kept the kids entertained with everything from water aerobics to beach volleyball. The bartenders were awesome, they take the time to learn each person's preferred drink so by the end of the trip you just hand them your cup. Alex was particularly great in this area. The service at all the restaurants was great and the hotel had adapted quite well I thought to the challenges of operating during a pandemic. There were temperature checks each time we entered the property and food handling was done by staff only. This a great family friendly hotel. It's not going to be confused with the top of the line AMR resorts but for the price it can't be beat.

    Brandon, 7 night family trip, Nov 26, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    Just amazing second visit and I can’t say enough about the service Jose Luis Omar Joaquin and Miguel servers on the beach are just the best you can have chef Emiliano was amazing and Patricia from Coco Cafe her smile just as good as her coffee planning my next trip already

    Patty, 4 night romance trip, Oct 28, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Noisy, smoke alarms all nighr

    It was noisy. There were what sounded like smoke alarms beeping constantly in the hallways of the rooms. We told 2 different staff members and nothing was done about it. We had to listen to it all night. There was also music until 2:00am we could hear in our room. Another thing we didn’t like was we couldn’t order drinks to our liking. They only make certain drinks. Also the “Sun club” benefits for which we should have been eligible were not available.

    1 night trip, Sep 4, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Hotel definitely needs a head chef. Needed to get to breakfast lunch and dinner as soon as they started the buffet or else the food would be cold. Waiters were a hit or miss. Don’t fall for the secrets free breakfast, that are selling timeshares. Room was upgraded so it was nice and spacious. It was always clean when we cam back. Staff was friendly

    Mitzie, 3 night family trip, Aug 19, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    The hotel is nice and most to all service was good,they could show new guest around to let them know what is all include in their stay. They also need to upgrade the hotel the pictures on the web to not match the actual look of the hotel when you get there.

    JS, 4 night trip with friends, Aug 6, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent customer service and will return for a second vacation

    3 night family trip, Jul 10, 2020

    Verified Orbitz guest review

  • 6.0.Good

    Rude and annoying staff

    We were excited to stay in a resort for the first time as a couple. When we arrived, they welcomed us to check in and took our luggage to “sanitize” in a room away from the check-in concierge. After checking in, a separate woman approached us telling us to sit with her to get some “coupons”. Having traveled for hours, we just wanted to get to our room and rest so I asked her if it was obligatory and she said yes. I thought this was ridiculous and realized this is their way to try and get you to buy things/ a timeshare with them. I told her to make it quick. The first thing she asked us was if we were approached by people inside airport selling tours and if we bought the deal. We told her no. She asked us 3 more times. It was rude and frustrating. She went on to tell us lies about crossing borders across states. Using fear to prevent us from leaving the resort. We are not new to Mexico. We grew up coming to Mexico and understand how to travel here safely. Her behavior was rude and it frustrated us very much to where we didn’t want to spend time at the resort. Multiple people during our stay approached us trying to sell stuff to us. This is not how we wanted to spend our two nights there. Although the room was very nice and super comfortable, we wouldn’t return nor recommend it to anyone. To be clear, the service staff such as waiters and gate personnel were great. They check your temperature coming in and out.

    Alvaro, 2 night trip, Jul 4, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    I did like you did not need to make reservations at the sit down restaurants. Nice beach. Could use an upgrade on the Buffett food.

    7 night family trip, Mar 15, 2020

    Verified Expedia guest review

See all 340 reviews