Kusatsu Onsen Hotel Village

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2 indoor pools, seasonal outdoor pool
2 indoor pools, seasonal outdoor pool
2 indoor pools, seasonal outdoor pool
In-room safe, bed sheets, wheelchair access

Overview of Kusatsu Onsen Hotel Village

Kusatsu Onsen Hotel Village

3.0 star property
Family-friendly hotel with 2 restaurants, near Yubatake

8.0/10 Very good

73 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • 24/7 front desk
The price is Rs 85
Price available on 17/06/2022
Map
618 Kusatsu, Kusatsu, Gunma, 377-1711
Main amenities
  • 162 guestrooms
  • Daily housekeeping
  • 2 restaurants
  • 2 indoor pools
  • Hot springs
  • Breakfast available
  • Free bus station shuttle
  • Ski storage
  • 2 outdoor tennis courts
  • Sauna
  • Seasonal outdoor pool
  • Children's pool
For families
  • Children's pool
  • Playground on site
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Narita Intl. Airport (NRT) - 115.6 miles/186.1 km

About this property

Kusatsu Onsen Hotel Village

Kusatsu Onsen Hotel Village puts you 0.5 mi (0.9 km) from Yubatake and 1.2 mi (1.9 km) from Kusatsu International Ski Place. Guests can indulge in Thai massages or reflexology, and Holly Hock, one of 2 restaurants, serves French cuisine and is open for breakfast and dinner. 2 indoor pools and a sauna are other highlights, and rooms offer refrigerators and slippers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 162 rooms

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests booked in Half Board rates must check-in by 8 PM to receive dinner.
  • Additional fees may apply to children for items such as extra bedding and meals.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–9:30 AM
  • 2 restaurants
  • Coffee shop

Taking the kids

  • Children's pool
  • Mini golf
  • Bowling alley
  • Playground
  • Grocery/convenience store

What to do

  • Tennis
  • Archery
  • Bowling alley
  • Mini golf
  • Hot springs
  • Karaoke
  • Shopping
  • Pool table
  • Table tennis
  • Ski lessons nearby
  • Snowshoeing nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Bicycle rentals
  • Ski storage

Facilities

  • 4 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • 9 holes of golf
  • 2 indoor pools
  • Seasonal outdoor pool
  • Arcade/game room
  • Spa services
  • 2 outdoor tennis courts
  • Sauna

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking

Languages spoken

  • Chinese (Mandarin)
  • English
  • Filipino
  • French
  • Japanese
  • Mongolian
  • Portuguese
  • Vietnamese

Room amenities

Be entertained

  • Television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer

Stay connected

  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include Thai massages and massages. A variety of treatment therapies are provided, including reflexology. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.

Dining

Holly Hock - This restaurant specializes in French cuisine and serves breakfast and dinner. Reservations are required.
Garden Cafe - This café serves breakfast, lunch, and dinner. Open daily.
AOI - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Breakfast costs between JPY 1980 and JPY 1980 for adults, and JPY 990 and JPY 1474 for children (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cribs/infant beds are available for JPY 3300 per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • The seasonal pool is open from July 23 to August 29

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards.

Also known as

Kusatsu Onsen Hotel Village
Onsen Hotel Village
Kusatsu Onsen Village
Onsen Village
Kusatsu Onsen Village Kusatsu
Kusatsu Onsen Hotel Village Hotel
Kusatsu Onsen Hotel Village Kusatsu
Kusatsu Onsen Hotel Village Hotel Kusatsu

Frequently asked questions

Overall score and ratings

8.0

Very good

7.6/10

Cleanliness

8.0/10

Staff & service

6.9/10

Amenities

7.7/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

It was amazing a good place to stay.
su, 6-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Big onsen but a long walk to town center
It’s a very nice property with a big onsen on site which was the main reason for me. The hotel is a bit far from the main town center but the weather was nice and we didn’t mind the walk.
Tarang, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It my first time for this area. Kusatsu onsen. So good hotel, Staff helpful. Onsen in hotel nice already. Shuttle bus service so good. It so comfortable for this trip. I booked with dinner buffet. Food is so good taste more than I thought. Overall is perfect (recommend to stay)
1-night trip
Verified Expedia guest review

8/10 Very good

Great place to rest
It was a great time of rest except the floor tile in the toilet is a bit old and deteriorating.
Pepito, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Onsen experience.
Reception was pleasant and quick. I really enjoyed the food and onsen experience. I only stayed one night and enjoyed the night.
Brendon, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good but not great
It was just good over all. Had to take a local bus to go to the hotel from the nearest station, for 30min. When we checked in we ask a staff some questions but he was not quite kind ( not rude) and really don’t understand our questions even we spoke in Japanese. And dinner was buffet, but not so good food, like many dishes and food were we can eat anywhere in Japan.lol Building was kind of old and not so many amenities. There was ski place next to the hotel, that was good.
Verified Hotels.com guest review

8/10 Very good

Kusatsu onsen
It's a big hotel with a forest trail inside the property . They also have a ski place inside . But it's not always open. When it's closed they have a free shuttle to another ski resort.they also have hot spring inside the property .
2-night family trip
Verified Hotels.com guest review

6/10 Good

I will change hotel next time.
Nobody speaking in English that’s big problem for me to communicate .Food are the same menus every days not so many selections for you.Not quite happy with my 5nights holiday there.
Phacharaporn, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel with decent onsen (two places) and places to eat (two main buffet-style restaurants). The hotel is about a 15-minute walk from the downtown area, but there are shuttle buses that run regularly.
1-night trip
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review