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All properties in San Cristobal de las Casas, Chiapas, Mexico

La Casa de Mama

3.5-star inn with outdoor pool, near Plaza de La Paz

  • Free WiFi and free parking
From
Rs2,921

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
Outdoor Pool. Image 1 of 80.
1 / 80Outdoor Pool
9.0.Superb.
  • Great gem. Beautiful view, close enough to walk to the city center. Clean and beautiful…

    Feb 25, 2021

  • The beds were rock hard and the restaurant was very slow. It took 45 minutes to make eggs…

    Dec 19, 2020

See all 155 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Quiet
Safe
Convenient
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer

Property highlights

Main amenities

  • 24 guestrooms
  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • Airport shuttle

Feel at home

  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • In De La Merced
  • San Cristobal de las Casas Cathedral - 6 min walk
  • Plaza de La Paz - 5 min walk
  • Amber Museum of Chiapas - 5 min walk
  • Mesoamerican Museum of Jade - 6 min walk
  • Santo Domingo Handicraft Market - 11 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Suite, 1 King Bed
  • Standard Room, 1 King Bed
  • Standard Room, 2 Double Beds
  • Standard Triple Room

Location

  • In De La Merced
  • San Cristobal de las Casas Cathedral - 6 min walk
  • Plaza de La Paz - 5 min walk

What’s around

Landmarks

  • In De La Merced
  • San Cristobal de las Casas Cathedral - 6 min walk
  • Plaza de La Paz - 5 min walk
  • Amber Museum of Chiapas - 5 min walk
  • Mesoamerican Museum of Jade - 6 min walk
  • Santo Domingo Handicraft Market - 11 min walk
  • Ex-Convent of Santo Domingo - 11 min walk
  • Guadalupe Church - 23 min walk
  • Orquídeas Moxviquil Botanical Garden - 36 min walk

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 72 min drive
  • Airport shuttle (surcharge)

At a glance

Size

  • 24 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Free offsite parking nearby
* See small print for additional details or extra charges

At the property

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Room service (during limited hours)

Things to do

  • Outdoor pool

Working away

  • One meeting room

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Designated smoking areas
  • Garden
  • Terrace

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Coffee/tea maker

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch plasma TV
  • Cable TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Ave Maria - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Small print

Also known as

  • Mama Hotel Casa
  • Casa Mama Inn San Cristobal de las Casas
  • Casa Mama San Cristobal de las Casas
  • La Casa de Mama Inn
  • La Casa de Mama San Cristobal de las Casas
  • La Casa de Mama Inn San Cristobal de las Casas

Optional extras

Rollaway beds are available for MXN 250.00 per night

Breakfast costs between MXN 95 and MXN 110 per person (approximately)

Airport shuttle service is offered for an extra charge of MXN 800 per vehicle (one way)

Policies

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, La Casa de Mama does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon.
  • Yes, Ave Maria offers Mexican cuisine. Nearby restaurants include Namandí cafe & crepas (5-min walk), Kahpeltik Cañada (5-min walk), and El Fogón de Jovel (6-min walk).
  • Yes, an airport shuttle is available. The charge is MXN 800 per vehicle one way.
  • La Casa de Mama has an outdoor pool and a garden.
9.0.Superb.
  • 10.0.Exceptional

    I loved the cleanliness of hotel, beautify hotel, friendly staff, personalized attention, 4 blocks from main plaza, restaurants, bars and shopping. Weather is about 66°, so best of all pool is heated!

    Dee, 9 night trip with friends, Oct 8, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    We love its unique Mexican style!!!...very clean and its staff was very helpful and friendly!!! ...so happy with the hotel and service!!!

    LetyandSara, 6 night trip with friends, Oct 29, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Vacation

    It was a great stay. Everything was walking distance. A lot of restaurants near by. Plenty of churches to visit close by. The staff was friendly and curious.

    David, 7 night trip, Oct 28, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Really nice hotel, beds very uncomfortable. We rented three rooms and all the rooms had very uncomfortable mattresses. We stayed four nights and if it wasnt for the beds it would of been perfect!

    FelixCastri, 4 night family trip, Sep 30, 2019

    Verified Expedia guest review

  • 8.0.Very good

    The hotel is very relaxing, clean, bed is very comfortable, polite staff, the hotel is located close to the points of interest. I will recommend La Casa de Mama.

    Rosa, 3 night family trip, Aug 18, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The service was excellent, te staff helped us with every question we had and were even investigating the routes to Palenque. The pool was really nice, even though you had to ask the staff to open it. They did this without hesitation, but it felt awkward to ask for a swim. Beds and rooms were nice, restaurant good. We got a very small room for 4 persons when we arrived, but luckily they moved us to another room the next day.

    Carole, 4 night family trip, Aug 4, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Personal touch at casa de mama

    A great choice! Attention to service with a personal touch. A great price and an incredible destination... Chiapas is a hidden gem!

    Rebecca, 4 night trip with friends, Jul 24, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great service and great location! The staff i very friendly!

    Mario, 7 night family trip, Jun 30, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Everything is really nice and comfortable. Nice weather and excellent location.

    1 night family trip, Jun 29, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Such a cute, clean place with friendly helpful staff. Great location and beautiful garden.

    Mireya, 2 night trip with friends, May 24, 2019

    Verified Hotels.com guest review

See all 155 reviews