Hotel Bencoolen@Hong Kong Street (SG Clean)

Photo gallery for Hotel Bencoolen@Hong Kong Street (SG Clean)

Primary image
Rooftop pool
Outdoor spa tub
Rooftop pool
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Hotel Bencoolen@Hong Kong Street (SG Clean)

Hotel Bencoolen@Hong Kong Street (SG Clean)

4.0 star property
City-center hotel within easy reach of Orchard Road

8.6/10 Fabulous

760 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • 24/7 front desk
Map
47 Hongkong Street, Singapore, 059685
Main amenities
  • Daily housekeeping
  • Spa tub
  • Room service
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
For families
  • Refrigerator
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown Singapore
  • Orchard Road - 20 min walk
  • Marina Bay Sands Skypark - 24 min walk
  • Marina Bay Sands Casino - 26 min walk
  • Gardens by the Bay - 27 min walk
  • Raffles Place - 5 min drive
  • Suntec City - 8 min drive
  • Singapore Flyer - 9 min drive
  • Singapore Botanic Gardens - 13 min drive
  • Universal Studios Singapore - 23 min drive
  • East Coast Park - 18 min drive

Getting around

  • Seletar Airport (XSP) - 26 min drive
  • Singapore Changi Airport (SIN) - 27 min drive
  • Senai International Airport (JHB) - 63 min drive
  • Batam Batu Besar (BTH-Hang Nadim) - 21.6 miles/34.8 km
  • JB Sentral - 50 min drive
  • Clarke Quay Station - 4 min walk
  • Raffles Place Station - 8 min walk
  • City Hall Station - 10 min walk

About this property

Hotel Bencoolen@Hong Kong Street (SG Clean)

When you stay at Hotel Bencoolen@Hong Kong Street (SG Clean), you'll be within a 10-minute drive of Orchard Road and Marina Bay Sands Casino. The spa tub makes for a relaxing end to the day, and freebies like WiFi and self parking are added perks. Other highlights at this upscale hotel include a terrace and a garden. Fellow travelers say good things about the comfortable beds and helpful staff. The property is just a short walk to public transportation: Clarke Quay Station is 4 minutes and Raffles Place Station is 8 minutes.

Languages

Chinese (Mandarin), English, Korean, Malay, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of SG Clean (Singapore)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 33 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Spa tub

Accessibility

  • Elevator

Languages

  • Chinese (Mandarin)
  • English
  • Korean
  • Malay
  • Vietnamese

Room amenities

Be entertained

  • LED television

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

Hotel Bencoolen@Hong Kong Street Singapore
Bencoolen@Hong Kong Street Singapore
Bencoolen@Hong Kong Street
Bencoolen Hong Kong Sg Clean
Hotel Bencoolen@Hong Kong Street
Hotel Bencoolen@Hong Kong Street (SG Clean) Hotel
Hotel Bencoolen@Hong Kong Street (SG Clean) Singapore
Hotel Bencoolen@Hong Kong Street (SG Clean) Hotel Singapore

Frequently asked questions

Does Hotel Bencoolen@Hong Kong Street (SG Clean) offer free cancellation for a full refund?
Yes, Hotel Bencoolen@Hong Kong Street (SG Clean) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Bencoolen@Hong Kong Street (SG Clean)?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Bencoolen@Hong Kong Street (SG Clean)?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Bencoolen@Hong Kong Street (SG Clean)?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel Bencoolen@Hong Kong Street (SG Clean)?
You can check in from 2:00 PM - anytime. Check-out time is noon.
Is there an onsite casino at Hotel Bencoolen@Hong Kong Street (SG Clean)?
No, this hotel doesn't have a casino, but Marina Bay Sands Casino (8-min drive) and Resort World Sentosa Casino (9-min drive) are both nearby.
What is there to do at Hotel Bencoolen@Hong Kong Street (SG Clean) and nearby?
Hotel Bencoolen@Hong Kong Street (SG Clean) has a spa tub and a garden.
Are there restaurants at or near Hotel Bencoolen@Hong Kong Street (SG Clean)?
Yes. Nearby restaurants include O comptoir (3-min walk), Song Fa Bak Kut Teh (4-min walk), and Tom Yum Kungfu (4-min walk).
What's the area around Hotel Bencoolen@Hong Kong Street (SG Clean) like?
Hotel Bencoolen@Hong Kong Street (SG Clean) is in Downtown Singapore, a short 4-minute walk from Clarke Quay Station and 8 minutes' walk from Raffles Place. Travelers say this hotel is in a good location.

Overall score and ratings

8.6

Fabulous

8.7/10

Cleanliness

8.7/10

Staff & service

7.9/10

Amenities

8.4/10

Property conditions & facilities

7.7/10

Eco-friendliness

8/10 Very good

Tuan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing staff, great location
Amazing location - totally FANTASTIC staff, really really helpful and kind
Scott, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

David, 3-night trip
Verified Hotels.com guest review

6/10 Good

This property could be amazing if there was basic maintenance by the management. Rooms and public areas need a good clean.Linen and towels are very old and stained and need replacement.
Saul, 1-night trip
Verified Expedia guest review

4/10 Fair

I had a very disappointing stay at this hotel.Be aware that the Deluxe room is the most basic room in this hotel.The sheets and pillows are very yellow and stained and I did go out to people's Park shopping centre and buy my own sheets and pillow cases and blanket cover.The bathroom has mould in the shower area.This hotel has great potential but unfortunately there is no maintenance at all to keep it in a good clean condition. There is only one cleaner for the whole hotel and considering this there is so much she can do on her own The water towels etc..were replaced every day.If you would like to stay here I would suggest bringing your own sheets.
Saul, 4-night trip
Verified Expedia guest review

8/10 Very good

Staff service is excellent. Location is very convenient.
Yin Ping, 2-night trip
Verified Expedia guest review

8/10 Very good

We had a pleasant stay at Bencoolan Hotel in Hong Kong st. Its a good area. Staff were very helpful and we got to use the pool/jacuzzi. For 3 people with 3 large suitcases the room was a bit tight.
Henrik, 4-night family trip
Verified Wotif guest review

8/10 Very good

Convenient and low prices
Sze Wang, 6-night business trip
Verified Expedia guest review

8/10 Very good

Staff are helpful and friendly. Location are really convenient. Walkable distance to MRT station, bus stop, shopping mall, hawker center and laundry store. Room was cleaned daily. But due to covid, amenities such as laundry, pantry and microwave are not available which is understandable but a bit disappointing (I wish I could know it before booking). I kinda feel like the towel has a weird smell and the water boiled from the kettle provided has the taste of iron in it. So I bought my own bath towel after 2 days and have to buy bottle water instead. The wall is thin but still acceptable if you have good neighbours. Overall it’s still a pleasant stay over this 15 days.
Tsui, 15-night trip
Verified Expedia guest review

4/10 Fair

The bed sheet and towel were dirty with stain… the toilet condition was old and meh (saw hairs). The staffs were nice tho.
Chan, 2-night trip
Verified Hotels.com guest review